Very beautiful connecting rooms were ready for our family without my request. The staff in the hotel restaurant. No explanation of the course meal. We ordered a child chair but they did not set up.
Very good city hotel.Nice stuff. ne
hotel staff no
room was wonderful - big and spacy. nice breakfast (unusual for Italy). very central location. helpful staff. if you are looking for the best hotel in Bologna and aren't limited with budget - this is the only choice.
Service was excellent! The best I have ever experienced. Real 5 star service from the doorman, front desk, restaurant staff, bar tender, housekeeping, etc., all the employees were extremely courteous, helpful, attentive, and professional. Hotel is very nicely and tastefully decorated, lots of artwork and fancy walls, ceilings, etc, and our room was very comfortable. They gave us a free upgrade upon check-in (from a deluxe room to a grand deluxe). Location is perfect - it is right in the middle of town, close to all the attractions, restuarants, and shopping. Yet the inside of the hotel is very quiet and relaxing. Breakfast buffet (included in our room rate) was AMAZING!! Excellent food, lots of choices, and of course excellent service from the staff. I think it would be OK for kids, but it is probably better suited for adults. My wife and I had a wonderful time and I highly recommend this hotel! There is a small gym which I would have liked to be bigger with more equipment The grand deluxe room was a good size, but I think the standard rooms are quite small, especially for what U.S. tourists are used to.
Personnel very kind and helpful always striving to be accommodating. The breakfast room was very small on Monday and there were two small children who were noisy and disturbed the rest of the room.Hotel should have moved them to the adjoining room and closed the door.Or asked them to return to their room for breakfast.There was work being done on an adjoining property and they could be heard next door,these rooms should never haven been assigned.We were given an u
Hard to find when arriving by car. Hotel only marked by a few flags.
Large room and bathroom. High ceilings and wide corridors. Old world environment. Very friendly and efficient staff.
the location is great even though very hard to get there. We got there late at night and could not get to the street. The stuff is nice and polite. the hotel was too kitchy for us, the price was very high for the value. The room they gave us was very far and noisy from the motors of the a\c. With this cost you would expect more!
Service and standards at the hotel was excellent in all areas from recption to the restaurant.
Very good and central No
Excellent location and bar with fantastic terrace overlooking the roof tops of Bologna and the two towers. Room a little small but with a very nice sized balcony.
The staff at the front desk were always pleasant and very helpful. And thank you for the earplugs - our room was overlooking the front square, which was often noisy at night. The earplugs blocked most of the noise.
Location was excellent: front desk staff were helpful and welcoming. It met our needs for a central hotel. Breakfast was good, but could do with some daily variation.
ideal location for city trip, busy area with mant restaurants and bars in area. it can be noisy if you have room to front of hotel
centrally placed, nice friendly atmosphere, wonderfull terrace
receptionist's and the bar staff was excellent. the overall friendliness of the staff made us feel very welcome. My husband really liked the scampled eggs and bacon!!! I think that if you can provide tea/coffee making facilities you should do so without the guests having to read about it after they have already paid for some.
The walls are very thin and not in the least bit soundproofed.
Good location No
Staff, Food & Location No Free Wireless, Small bathrooms
Good location, great breakfast Slightly unfriendly receptionist, but the location, nice room etc. more than made up for this. Also, wasn't aware that the wireless internet advertised int he rooms wasn't free
It was very central We did not get a room with a balcony
Location is the best thing about this hotel, followed closely by the ambiance of the hotel itself, wonderful combination of historical authenticity and modern comfort. Staff with excellent language skills. When I returned to the hotel at 10:30 one evening after a concert I was looking forward to a drink at the bar to enjoy the beautiful lounge. The bar was not open - not sure if it ever is. A great pity.
Some aspects of elegance while maintaining a friendly, very nice hotel. Location - is the best option. Rooms are clean and beautiful. Bus B - is also active, I was able to get comfortable. Maria is very kind staff, delicious restaurant was recommended. The room number was 128, the room was nice. I spent a pleasant three days. nothing!
Right in the centre of Bolgna
The location of the hotel, which is adjacent to the main square (Maggiore) of Bologna and next to via dell'indipendenza and via d'azeglio, 2 of the most touristic and commercial streets of Bologna. Excellent. Also very clean. Good value for money overall.
warmth of the reception staff and helpfulness. real family feeling. the breakfast was extensive and very good. in-room telephone directions could be better. there was no obvious way to contact hotel reception from the room.
It's location is the best in Bologna. The ambiance is magical and truly Bologna. when comparing the breakfast to other Italian hotels, I rate it as great. Can never forget the historic view from our window and the 16th century decor pieces. The only eyesore was a spotlight fixed to the ceiling which had nothing to do with the decor.
location, breakfast buffet, and i highly recommend the ''da nello's'' restaurant in via montegrappa, that's only 300 mt. from hotel it is expensive compare to the other european cities 4 star hotel standart
The central location was just right. The staff were freindly and helpful. The breakfasts were delicious Not really - it was a very enjoyable experience
Location is fabulous. Very pretty and original style hotel. Good to have breakfast available until 11am. Some staff were not very helpful. Continental Breakfast only was served - was ok but bread and cakes were often left to become dry.
location convenient to everything helpful staff beautiful room and bath very comfortable
Front desk support was excellent. We must thank the gentleman on the front desk. The price is a bit too high.
Very friendly and professional staff.
Very helpful staff. Comfortable lovely room Good value
They offer you a bottle of champagne and snacks on arrival. There is a scale in the bathroom and there is a separate huge shower. The position is perfect with restuarants and shops all around you.
The hotel is extremely well located- in the heart of the center. It is a gorgeous old building with nicely decorated, well-appointed, clean rooms. The staff is extremely polite and helpful. The price for the value is quite low- I would have expected to pay a lot more for such a hotel. I travel a lot and this is one hotel which I was very impressed with. And, by the way, breakfast is included and is excellent. I have no negative comments whatsoever. The hotel is top notch and a great value.
good location, diligent & competent staff, well maintained premises. very clean. very good option. one of the best cost / qual. in Italy
The robes! The lovely sheets and room layout. The breakfast was delicious! The directions to the airport bus were a bit confusing unfortunately, so we ended up taking a cab.
The room was very comfortable and quiet and very tastefully decorated. The location is wonderful. The staff were very welcoming, helpful and friendly. The breakfast buffet was very good.
very nice hotel, tastefully furnished, excellent service rooms rather small for the price tag
Helpfulness of staff and very central location Nothing
Excellent location Very noisy and inefficient air conditioning. Room too small. No space for suitcases to be laid out.
room was quite good information on how to find the hotel was inacurate
Excellent location & very helpful staff. Noise from the street when in a front room. When mentioning this to the Reception staff they moved us to a superior, quieter room. Really good customer service - would return again because of such good service (thanks).
Location is perfect.. just a stone's throw from Piazza Maggiore, etc. Breakfast was good and the staff well-mannered. The room is quite compact
The location is fantastic, steps from Piazza Maggiore yet on a quiet street away from the crowds. The hotel staff couldn't have been more helpful or pleasant. We would definitely recommend the hotel and plan to stay there again ourselves. The temperature in the room was a little difficult to regulate and the room was warmer than we liked for sleeping. But a minor problem.
Close to the Piazza Maggiore, friendly staff, a lovely room with a big bath tub and a very comfortable bed. After working in Lombardia for the two weeks previously, I enjoyed my night in Bologna at the hotel very much and was able to finally relax with ease here. It was just a shame I had such an early flight as I didn't want to leave.
i did llike to stay at hotel, the staff was helpfull and friendly, the rooms clean, comfortably and the location was excellent voor the citytrip that we mad!!!
I would recomend the hotel because of its location and cosy rooms. The reseptionists provided very misleading information - one of the reseptionist told me that will cost me 25 euros from the hotel to the congress centre which actually cost only 9-10 euros, the other reseptionist told me that takes about 25 minutes from the hotel to Forly airport, and thanks to the taxi driver who drove as fast as was allowed and tooked me an hour and over 100 euros, because the airport is more than 90 km far away from Bologna and I just about managed to get the plain. Probably 25 is a sacred/holy nuber for the people at the reseption desk in this hotel. Be careful what do you ask them and double check their answers as their English is not quite good ot not quite clear and understandable.
excellent value and location.Very clean and comfortable.Free bicycles,umbrellas and guided tours excellent additives. Some reception staff were very pleasant and helpful others less interested. First impressions are so important!
The location was excellent and the room was clean and comfortable. The breakfasts were good once you got the hang of them. More coffee should be free flowing. Some staff appear perplexed by simple questions. Others are very helpful. Overall, they should all get a pay rise as they work very hard and well as a team! We ran out of toilet tissue on more than one occassion - as they only supply one roll at a time. The blue tooth laptop connection is very complex and secretive - staff have to enter the password on your laptop for you. You can connect via the in-rooom modem for 24 hours or one hour only. I never realised I could connect for just one hour - its not clear. They do not supply or allow irons in the room and the cost of outsourcing ironing via the hotel is prohibitive. The shower was very weak.
Location. Very helpful and attentive staff. Very nice room. Delicious breakfast.
The hotel is in excellent location, staff is very friendly, really a great selection
The location of the hotel was excellent. The room was comfortable and the breakfast was very nice, too. It would be good if the hotel provides shavers, toothbrush etc. I suppose they would do so if we ask which did not in the end.
The proximity to the historic centre and the fact that it is quiet at night. The "art" scattered around is pretty awful - some very badly drawn life studies in the dining room almost put me off my excellent breakfast.
Noise problem with air con one night and got no sleep as a result
Location, good reception room a bit outdated: very nice, but needs some update
wounderful all was fine
Location, room, service, everything was excellent!! Excellent breakfast. Friendly staff
L'emplaçament. L'habitació era àmplia. No hi havia cap aspecte rònec. El menjador dels esmorzars és una mica petit. En funció de l'hora que baixes, no et trobes taules lliures.
I found the staff very helpful and informative. The welcome pack included at check-in is a great idea, as was the small guide book we could purchase at the front desk - we had been unable to get a guide book before we left for Bologna. The proximity of the hotel to the centre was great & the bar/restaurant that has recently opened across the street was a fab addition.
Nice, quiet room, well equipped for a three star hotel. Very helpful, friendly and efficient staff The labels to direct towards the rooms are a bit misleading
Decor of room, private terrace Location of hotel is in side street within Limited Traffic Zone, making it almost impossible to find and parking was two blocks away.
The location is excellent: two steps from Via Independenza and five minutes walking to Piazza Maggiore. The hotel is beautifully decorated and furnished. Very charming common areas and simple but lovely room. The small patio where you can have breakfast or a coffee latter in the day is especially agreeable. The staff is nice and very helpful: they even give useful suggestions of restaurants nearby. They let us check-in at around noon, when the official time 2 p.m. We just had to wait for 15 minutes for the room to be ready. The breakfast is very good, although the quantities are small. But as the hotel was empty that was not an issue: most of the days we had the beautiful breakfast room all to ourselves.
The staff was great and informative and very helpful
The staff were wonderful, very helpful and happy to make recommendations. The hotel was clean, rooms were a decent size and quite modern and the location really couldn't be better. I have nothing negative to say about the hotel or my stay.
the bed, the breakfast, the selection of tv channels, the understated hospitality of the staff
Doesn't look at all like the pictures on the internet. Bed was hard as a rock, shower so small that I had to open the doors to bend over and shave my legs. Steps everywhere, including one small step that many triped down right out to the street! Very noisy location.
the public areas were very stylish and breakfast was nice My bedroom design was terrible with very bad lighting - very depressing room.
The signle room up to 6 qm, to be honest I have never experienced such small room. Additionally, very dark one !!!!
Location Room dark and small andpoor outlook
Location Breakfast room not big enough and poorly laid out
relaxing doors to rooms make a loud noise when shut.very dull in reception could do with more light
Nice, quiet place but in excellent placement - near tourist attractions. Hotel looks very old, kids were really scary about old paintings on the wall, what gave us extra fun.
not the newest one, lovely for people who like the charm of old european city buildings. Marvellous to me.
Close to the City center Front desk officers are to Cold in attitude
I liked the close proximity to the city centre. My room 313 is over the cinema so it was noisy till after midnight and the room smelt of old cigarette smoke.
Wifi in the very posh lobby as well as the location in the city.
The location is excellent and there was a good selection of fresh items at breakfast. The hotel staff were friendly and efficient and the room was a good size We requested a double room, but were given a twin which was quite shabby
The hotel is right in the middle of Bologna. Friendly staff. The room on the upper floor (attic) had an excellent view over Bologna. Good value for price (I had a cheap rate). You could rent bikes, and Bologna is a real biking town, busy but with bike lanes. The interior decoration of the room could have been better. The room will be very warm in summer, because situated under the roof.
The staff was not clear about parking conditions therefore we had problems with it.
It was very quiet and close to the city center. The room was kind of small, but big enough for a weekend trip.
Staff were most helpful and pleasant. Disabled room could not be faulted. Breakfast was superb value for money, full choice of breakfast foods on offer. For such a small sized hotel they have very high standards of hospitality and assistance especially for over 60's. The standard of cleaning was slightly disappointing. Dusty on top of the bed headboard and dressing table and television stand. Was there when we arrived in the room and still there after 5 days, but the bed and linen was spotless.
It was very easy to speak with the hotel staff. I was at one's ease.Breakfast was perfect! Nothing. Everything was great!
Clean, spacious room and good breakfast choices. The location was reasonably central, although it was down a slighly off-putting scruffy-looking road. No
This is a very nice hotel, well decorated and also very comfortable. It is in an excellent location, on a quite street and very close to all the great sites. They have a wonderful breakfast and a compter in the lobby.
Location and lovely staff Strange towels and no shower gel (we had to ask for it as the cleaning lady kept forgeting about it)
Friendly English speaking staff, clean, good shower, good selection of buffet breakfast. Location doesn't do hotel justice. Mini bar only had water.
Very profesional stuff. Comfort and clean room. Excellent location. Nor bad brakfast.
very friendly, helpful staff. Rooms clean and comfortable, reasonable size. This is a reasonably priced hotel in an excellent central location.
This was an excellent medium priced hotel, very well located near all of the sights we wanted to see and not too far from the train station. The staff was very friendly and helpful. No complaints about the rooms. I would definitely stay here again and recommend to fellow travelers. Good breakfast buffet as well.
Wonderful hotel with friendly and helpful staff, in a great location. We would stay here again.
The staff was very helpful and extended themselves to ber sure we were taken care of. Convenient location to railroad station and to town. No
We thought that the staff was amazing. We arrived late, and immediately she welcomed us, and called a quaint local restaurant and made reservation for us, and got us situated. Next morning, she was so sweet she offered us free tour, city maps, and all the details. Our final day, she let us have a breakfast an hour late and in the evening our train was leaving earlier and she called a friend at a nearby restaurant and had him made us home-made lasagna at his restaurant earlier than opening hours. What a wonderful hotel, what an amazing staff. They seemed very gay friendly too.
Great location and excellent helpful, smiley reception staff. Good breakfast. We stayed in an apartment just across the street from the hotel reception. We ordered the 2 twin beds and a double room. Really enjoyed our stay in Bologna. The double bed turned out to be a sofa bed which wasn't really good enough for a 4 night stay. It really should be a proper double bed. Otherwise a spacious apartment, albeit with a spartan interior, but the solid floors mean that sound insulation is poor and it sounds like upstairs are moving furniture around every night. Smell of smoke in the apartment on arrival.
location + cleanliness breakfast could be better
Great location in side street near centre of Bologna. Everything worked, air con, bathroom etc.
The location of the hotel is fantastic, just off the main street. For a short city break the hotel is perfect. Very clean and the staff where extremely helpful.
location and staff were very friendly and welcoming the bed was very hard and a bit uncomfortable
The staff were very friendly and helpful. The hotel was clean and in a good location although we had a bit of trouble finding it initially. The bed was very hard so I was quite glad I only had to sleep on it one night. Breakfast was not fresh which was a little disappointing.
Stylish bathroom with excellent shower. Beautiful roof terrace, very atmospheric. The "gold room" we booked was of a good standard generally, but we were expecting a balcony, but there was none. I wonder if this was because we booked through booking.com at a discounted rate? However, this was by no means cheap.
Helpful staff (English speaking, thank you). Good location.
Hotel Touring is within easy walking distance of the main sites in Bologna. We enjoyed our stay here - clean, comfortable room, friendly staff and a nice breakfast buffet. The lack of nearby public parking. I would recommend utilizing the hotel's parking garage even though it is expensive.
quiet use of Internet is too expensive
The hotel is simple, practical, and well localized. People are nice, the service is good, breakfast is good. None
Location, Breakfast, Staff Bed was very uncomfortable
Fantastic Location and nice decor. Also very clean parking slight issue...
Air Conditioned on a 106 degree day. Location in Bologna Centre.
It's very nice place,breakfast was beatiful and at all we enjoyed the hotel very mauch,view from a window and the like,you should see...
Good location, friendly and helpful staff, great view from roof-top lounge. We had a unit that was across a tiny street from the main hotel....it was noisy and the add-on bed used by our adult daughter was terrible....small and hard as a rock....basically a board set on a frame.
The hotel was very well situated for sightseeing within the old city. It was quiet and clean, and the staff was very helpful when needed. The breakfast was excellent. We would definitely stay here again!
our room was right over the canal...very romantic! and the location was perfect as we took the bus from the airport! no more than 1/2 block from the bus stop!
Location was ideal The hotel could do with a litte freshining up
I have liked it a lot, perfect location just in the city centre and good facilities No
The close proximity to the centre and it is personal and small
The location is excellent for visiting all the places of interest and museums on foot and is also conveniently near the station from which one can travel to cities like Parma, Modena and Florence etc. The staff were very helpful in providing timetables and prices for train journeys to those cities. There was nothing I did not like during my stay at the hotel.
Room very small, and overpriced (but understandable given ongoing ceramics fair0
Friendly helpful staff, good breakfasts, nice clean room and bathroom - great, central location It looked unpromising from the outside, but was actually very pleasant, if a bit expensive.
Friendliness of staff, great location and big spacious clean room, simple but fresh breakfast
The staff were excellent, friendly and very helpful. We were a party of 7 and one of the rooms had to be changed and this was done promptly and with a smile! The linen and towels were changed regularly and the bathrooms were clean. Breakfast was continental but plentiful. Overall we enjoyed our stay and would stay here again. Two members of our party were in Room 1, at ground level and overlooking the street which made it noisy during the night. Some of the decor and carpets were faded and a bit tired.
Comfortable. Convenient location. Friendly.