Hotéis em Ayia Napa perto de Grecian Bay Beach

Contras: Spa facilities were poor, not clean enough, leaking water

Prós: The view

Prós: The staff was helpfull and pleasant. Room was clean and comfortable.

Prós: The staff was friendly and very helpful. The room was comfortable, quiet and clean. We have been offered a late check out at no extra charge, which was awesome.

Contras: Breakfast & lunch were average, but I assume that COVID-19 and low number of guests have affected the normal quality. The price per room/ night could have been lower this summer, not only in Napa Mermaid but in all hotels of the area. €90/night would be a great deal for what this hotel is offering at the moment.

Prós: design, stuff

Prós: Very friendly and helpful staff. Thank you Claudia for all your help!

Contras: The seafront rooms face the main road and you can hear the traffic. We had to move to a quiet executive room to be able to sleep.

Prós: Relaxing atmosphere, very clean room. You can enjoy a sea view even in the shower! (transparent septum) Very good breakfast.

Contras: Expensive internet in the room.

Prós: Breakfast was excellent with a wide range of choices. The bar and the terrace were also very nice.

Contras: The beds are not at all comfortable...they were actually one of the worst beds I ever slept in. Even though the terrace was very nice the music was annoying - British cheesy pop.

Prós: the design of the hotel

Contras: the indoor´s swimingpool

Prós: Ambience of the hotel. Good pool area. Restaurant good.

Prós: very nice rooms

Prós: The Jacuzzi on the balcony

Contras: As for a Family sweet the view must be better... the sea view was very narrow :)

Prós: Swimming Sunbaking and Relaxing

Prós: Everything was great except the fact that you have to pay inorder to use a frisge service which I found rather ridiculous to tell the truth.Staff very nice reception too.I Also would like to thank Yiota for giving me relevant information about cyprus. Say hi to her please!!

Prós: I liked: - excellent location in Ayia Napa near coast - professional approach of hotel manager Maria when dealing with suboptimal room in 3rd (top) floor - pancakes and waffles, warm drinks, omeletes and other eggs at breakfast; kids really enjoyed this part of breakfast - pool area had excellent pool choices; the water was rather cold (around 23 degrees) but one has to expect that in late October; also pool bar was closed which was something expected, yet kids were a bit dissapointed by that - majestic entrance in hotel - poolside room nr. 2016 terrace offers great evenings - possibility of parking at hotel

Contras: I disliked: - family room nr. 316 in 3rd (top) floor of north wing was nice but useless since that whole north wing (rooms 316-350) is directly below poorly sound isolated roof covered with air conditioning machines that vibrate with bassy sound 24 hours a day so we had to ask for room replacement - replacement room nr. 2016 in ground floor was excellent regarding placement at pool and garden but had issues with moisture and mold, so we had to redesign the room furniture to let the corner of the room dry and to have beds farther from those corners so you could not smell the mold when lying/sleeping on beds - disfunctional parking card system which collapsed every time it rained since the card scanner at parking entry is not roofed; hotel staff needed around 24 hours to fix it both times of rain occured; no apology was given - breakfast meat (salami/ham/prosciutto) choice was far, far, far below expectations since it offered only 5 variations of ham and 1 variation of cheap looking salami and 0 variations of prosciutto, i repeat 0 variations of prosciutto, which i haven't seen in any hotel yet

Prós: Very friendly staff Brand new hotel Very clean Lovely breakfast Lovely pool Well located in Ayia Napa

Contras: Absolutely nothing!!

Prós: Things I liked about this hotel: - The location, it was right in the middle of the city. Walking distance from restaurants and shops as well as the beach. - The rooms had balconies and chairs. - There is a costa shop nearby.

Contras: Things I disliked about this hotel: - When I checked in I noticed that there was glitter on my bed. A new bed that I did not even touch, when I asked for housekeeping, the housekeeper was yelling at me in Greek. I told her that I do not speak Greek, but she only wanted to change the pillow case and pointed at the glitter and to me indicating that it was my glitter and hence she will only change the pillow cover. I asked her to change the sheets too, because clearly the glitter is not mine nor do I own anything glittery. I spoke to the reception as the hosuekeeper kept speaking to/about me with another housekeeper in Greek. A behavior I found to be rude. She kept yelling at me and when I told this to the reception, not one apology was granted to me and I decided to change hotels, even though my stay in Aiya Napa was a week long, I decided to book elsewhere. I was not offered any apology and I found their behavior rude and the bed sheets to be disgusting. - The bed is very uncomfortable and the pillows are very small and you will likely wake up with a neck pain. All in all, I will never stay there again, nor do I recommend this place to anyone.

Prós: Staff brilliant, room comfortable & clean Facilities brilliant Atmosphere great

Contras: Breakfast, there's wasn't much choice

Prós: All-inclusive and staff

Contras: Could you could be open a bit earlier and the rooms cleaned everyday

Prós: Food good, hotel clean

Contras: rooms out of date,

Prós: peaceful environment

Contras: old sheets and pillow cases

Prós: staff, vasitors,specially lady at the reception very good comunication with visitor

Contras: no

Prós: Quiet and peacefull

Contras: The beds, it could be a double bed instead of 2 singles

Prós: Faros is near by the beach, the harbour and the restaurants. Most of the rooms have seaview. The hotell has a wonderful garden and poolarea.

Contras: We made a reservation called "side sea view" but got only street view and a lot of noise from the pub across the street. We got the most badly room in the hotell, with no seaview and no sun after 10.00 o`clock. Anyway, with the beach five minutes away we had a good time and nice weather.

Prós: Breakfast offered was good, good selection of food

Contras: There was no hair dryer, no shampoo in bathroom, no tea or coffee making facilities in room

Prós: pool was great, room nice, staff friendly

Prós: The staff were all so nice and helpful. The room was fab and the hotel was lovely. Will definitely come back.

Prós: The outside pool with the sunbeds and the lounge-bar area was our favourite thing there. Chill music, kind staff, comfortable facilities, delicious cocktails, no splashes by screaming children - perfect for having a peaceful time. We also liked how they organized meals: timing, service, staff, food, variety etc. was convenient and delightful. Also liked that the white-sand, clean water Limanaki beach was only a nice walk away. Many restaurants and gift shops, a retro amusement park are close, too. The gym was quite well-equipped, enoyed it very much.

Contras: Our biggest issue was the awful lot noise. If you have a room with view to the city and not the pool (inside area of the hotel), in the evening you'll hear very loud party music, karaoke bar and other unpleasant noises. In the daytime, you'll hear crazy chime of bells and the mass: singing and preaching in stereo, every day! Sometimes, twice a day. The area near the pool was surprisingly quiet, highly recommended to book a room with a pool view! The floor in our room was very dirty. I don't understand why can't they clean it up between a change of gusets. I bet ours' hadn't seen a mop and detergents in months when we checked-in! We weren't satisfied with the cleanliness of the bathtub either.

Prós: great location , adults only

Contras: the bathroom , breakfast

Prós: Great facilities.

Prós: Great location, close to beach, bars and restaurants. Peaceful Oasis, in a busy locaion.

Prós: The equipment at the gym

Contras: Towels (a bit old and not always clean)

Prós: Amazing stay. Exceptional coffee and iced drinks on the beautiful seating area by the pool which we would enjoy ever afternoon before heading back

Prós: We absolutely loved the hotel, the staff was so friendly and the hotel itself was perfect. Nice rooms, beautiful swimmingpool and enough restaurants to choose from. Would definitely come back again.

Prós: The staff was nice. The room was clean and comfortable but not outstanding as one could await for a room that is supposed to be superior ( high season : 200 E per night says a memo in the room ). The breakfast is fair very english oriented.

Contras: small things not really annoying but funny : You have to pay on arrival. A first for me. You have to pay for the safe in the room. The linen are changed only 2 to 3 times per week by regulation. Not that I would have them changed everyday, but I may have to for some reason. And I do not like not to have the choice to keep them or not.Interrestingly also, this remark that you cannot take away food from the breakfast buffet, or you have to pay for it. Never seen that in my life.What is more annoying if you want peace : I had a room with view on the swimming pool: from there you hear very well live concerts given at the pool. Again it is in town center in a very party oriented town ( peak season ). So you must know what you want.

Prós: the luxury of the hotel and the facilities that offer together with the relaxing environment is a pleasant for any visitor there.Also the price was excellent.

Contras: the only small dis-advantage was the cypru's stations on tv.Only 2 stations were visible.

Prós: Outdoor pool is wonderfull and all ambient around it. Breakfast is also good,various food is offered and served. Nice bars and restorants of this hotel.Close to main street, situated just in Agia Napa city center.Parking is free.

Contras: Standard rooms are 3star rooms, everything is limited....only 8 TV channels, what is really poor...if you can, better choose for superior rooms. Famous Nissi beach is not reachable by walking only by car, and public beach is 7-10 minutes by walk and is not really good. Local Church bells are ringing 07:30 in the morning so if you are not good sleeper this time will be your wakeing up time. Reception did not want to borrow us eletricity plug converotr, they sent us to local shop to buy it.

Prós: excellent staff,very friendly.great facilities and excellent food.We ate dinner both nights.

Contras: Noise from front of hotel after midnight.Cost of internet which did not work properly anyway.Most cafes give free access for the price of a coffee.Our party of six spent hundreds of euros and then 8euros for internet-wake up to the real world.

Prós: Pool!!!!! Excellent! Everything was great!

Prós: Friendly Staff / Clean Room

Prós: Location

Contras: Hotel was definitely not a 4 star. It was an old hotel that was only half refurbished. A 2 star hotel with a 4 star facade.

Prós: near the night life and beach

Contras: the air condition in reception and breakfast.the behaviour of the staff

Prós: Location, cleaniness, staff, gorgeous

Prós: Everything

Prós: The pool and the location is perfect and close to the Nissie beach. The studio are very clean and renovated. The receptionist are very kind.

Contras: The hotel smell the frying oil in the hall. The parking is very accessible to everybody and he is small.

Prós: Room are very nice and chepear...

Prós: Room and balcony is really big

Contras: Towels was not very clean. Big brown spots all over small ans big towels. The cooking pots -not very clean as well.

Prós: It was clean and modern.. the wifi excellent .. staff really helpful we didnt eat there due to virus but breakfast looked good

Contras: The coronavirus and rain all of which had nothing to do with the hotel

Prós: The apartment was big and clean. Very comfortable. We cooked. Had everything we needed.

Prós: Staff

Contras: Location, building, room, neighborhood, smells

Prós: Receptionist was very helpful and friendly. I reccoment this Hotel if personal contact is important for you.

Contras: Breakfast was not a quality one, as you could expect it from a 4 stars Hotel. Rather then that, everything was fine.

Prós: In general terms the staff and the Hotel facilities were great. I would come again next year.

Contras: The Keo draft beer in the bar was awful. It was the worst pint of beer I've ever had in Cyprus.

Prós: We booked an HB room, and first what I want to say that the cuisine there is very tasty. Everything we tried was delicious and well-cooked Rooms are cozy, clean and with hot water (its very good in Cyprus in winter) It's close to the sea and there is a good walking promenade just near the hotel

Contras: Not sure, we stayed for a night only but it was a great choice to stay there The only thing I can think of is coffee)

Prós: Very good staff, friendly and helpful, they give me the room two hours before normal checking.

Contras: I am not sure

Prós: Breakfast was good, nice swiming pool indoor and outdoor, comfy rooms. The hotel staff was very helpfull.

Contras: There was no variaty of dishes in the lunch and dinner buffet.

Prós: The staff were once again, really good. Professional, polite and super helpful. Spa and gym facilities are excellent. Always made to feel welcome.

Contras: Leaving!

Prós: The staff were really great. Polite, friendly and very helpful. The pools were incredible, warm and clean. There was plenty of choices at the breakfast and dinner, real value for money. The bedroom was spacious with a very comfortable bed.

Contras: Leaving!

Prós: Nothing

Contras: Rooms weren't cleaned, no locks on doors, light bulbs missing and broken baby cot

Prós: Food and drink very good , we had all inclusive , many cocktails , cakes , juices ... Spacious and clean rooms .

Contras: Very bad organization for the New Year Party .

Prós: The only staff to show us any empathy or curtosy was Lynn the receptionist and Panagiotis, the restaurant manager who unlike the rest of the staff were a credit to the hotel.

Contras: Our impression of the staff were very rude, they were not willing to help in any way, we asked for ice cream for our children which was stated on the menu, this took a complaint to the manager to get the ice cream upon receiving it ,it was thrown on the table in an unpleasant manor. At snack time it clearly stated 3-5 we arrived at 4:50 and got a very abrupt waiter who told us we were too late, he reluctantly got us snacks, he wouldn't even let us move a chair from a vacant table to seat us all. The main toilet in the hotel was stained with faeces which we notified the front desk, several hours later it was still in the same condition. Ants all over our hotel room a leaking balcony roof and no plug for the built in hairdryer. The food was below average and quite often had no labels so we didn't know what we were eating. The biggest disappointed of the holiday we paid extra to stay New Year's Eve, as stated by the programme welcome drinks were at 8 and to be seated by 8:30 and eating , we arrived well in advance with our children and we were still not seated by 9 with many of the other guests, our children became tired and upset as they were hungry which resulted in us having to go to a fast food chain. Upon requesting to speak to the manager (Mr Straudos) to explain our disappointment he refused to acknowledge our comments and literally turned his back and held his hand up to our face. The distinct lack of amenities and entertainment for the children, dispite an email prior to the holiday to make sure there would be children's entertainment provided. There response in the email was during the winter months there will be animation activities during the day, the only connetic entertainment for the children was a mini disco on the second evening which lasted a whole 9 minutes ! The kids play park was unfit for purpose with there being one slide which had a hole in it ! A very poor experience ...

Prós: There was a variety of food and the room was modern, clean and tidy.

Contras: The all inclusive stated that you couldn't take drinks away from the bar and if so you'd get charged €10. This is not stated on their information and rather annoying when you want a few drinks back in the room when the kids have gone to sleep.

Contras: 1) They don't have shampoo in the rooms. You have to bring your won. 2) We booked this for the internal heated pool but it was off and the never turn it on. 3) Only AC for heating the room, not central heating. 4) No ashtrays anywhere.

Prós: Clean and modern rooms.

Contras: The lack of kids activities even though we asked before booking if there were any during this time. The one night which had a mini disco it lasted all of 9 minutes! Also the only bit of children’s play equipment was broken (see photo). There was a New Years celebration taking place which would have been fine but the lack of planning meant we were still not sat at our table by 9:15pm. No one in the restaurant was even eating at this point. We had 2 young children who were both tired and hungry which resulted in us going elsewhere for food even though it was all-inclusive. The hotel manager was very rude and did not try to resolve any of the problems and instead started shouting and walking away. In our welcome pack it highlighted that ice cream was available throughout the day but were told they didn’t have any. After mentioning this to reception we had some tubs thrown on our table by the most miserable of staff. The lobby toilets were absolutely disgusting. We again mentioned this to reception who said they have had problems with these before but yet not cleaned or checked as frequently as they should. The cleaning rota was a month out of date. The hairdryer in the room was attached to the wall but had no plug socket! The food in general was below average and there was no “child-friendly buffet”. We also went to order bar snacks 10mins before the allotted time ran out only to be told they were closing so didn’t want to do it. Again, after speaking to reception we did he our food bit they seemed very reluctant to do so. By far the worst hotel we have stayed in and definitely not a 4-star hotel as stated!

Prós: Pool area good and clean. Water park amazing. Staff friendly and approachable. Good range of food and drinks.

Contras: Room was filthy. Beds very uncomfortable. Couldn’t have a shower without flooding the bathroom. Our room was cleaned Once while we was there

Prós: Nice hotel. Good Service. Good for a 3-4 days stay. The towels may have been whiter

Prós: The staff were lovely. Location amazing

Contras: Unclean, especially the toilet. There was a cockroach in the bedroom, which I guess is to be expected in Cyprus but still didn't like this. There were half used toiletries in the bathroom. The indoor pool wasn't heated, the sauna wasn't on, neither was the hot tub. In November I expected the pool outside to be freezing but thought indoor facilities would have been working and heated too. The food wasn't great, not enough selection. Entertainment.....kareoke