Courtyard by Marriott Istanbul International Airport

The worse service ever

Rooms are not very clean. Bathrooms tub was not clean. Front desk staff didn’t care about customer needs. Don’t believe in there shuttle service. They don’t have it. They will lie to you that the shuttle bus is arriving or it’s little bit late but it will never come.. They will keep on lying to you until you miss your flight. Beware before booking this hotel.

I didn’t like there behavior and they don’t know how to care about customer needs.

I arrived the hotel very late. Around 2 AM and set wake up call 8 AM. My flight was 10:00 AM. They did not wake me up. I missed my flight. When I ask them, they said they did not set any wake up hour which means when I checked in and told them they forgot. And nothing happen. They just said they are sorry. Beside that hotel was not clean. Definitely I don't recommend this hotel.