Chair recliner wasn’t working at all, after reporting crew member they didn’t do anything at all and entertainment wasn’t working anything and it was boring. Only good part shorter flight time all over..
Nice flight.. crew members were attentive all the time and friendly.. love to travel once again.
Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
Would have been good if we left on time. I understand that some delays cannot be helped but there was also a delay of my flight going home to Manila. These delays made me worry about whether or not I will make it to my connecting flight or do I have to just keep running again?
Excelente opção para rotas para a Asia
It’s difficult to understand whether it is quatar airlines or Indigo Airlines
Prós: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Prós: "I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good."
Contras: "The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned."
Prós: "Amazing crew, seats were super confortable. Overall top experience !"
Prós: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Prós: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Contras: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "I really appreciated that my bags were not lost"
Prós: "crew was nice and helpful"
Contras: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "All crews are helpful especially to parents traveling with young kid."
Contras: "More variety of food would be great"
Prós: "Não há nada a comparar com a Qatar, atualmente."
Prós: "much better than average food"
Contras: "shorter length flight but maybe little can be done,"
Prós: "Plenty of beverage service and food was very good."
Contras: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."
Contras: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Prós: "seat was great"
Contras: "flight attendant should be nicer"
Prós: "Extra leg room only coz I was on exit isle"
Contras: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Prós: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Prós: "Servico espetacular"
Prós: "Super comfy seat and entertainment, plus staff super nice"
Contras: "Too long on boarding"
Prós: "Great service from all staff ,"
Prós: "Qatar beats every US based airline, hands down! The planes are clean and modern with better seats, leg room, technology, food and staff. Everything is included in the cost of a ticket, something that US airlines should learn! I cannot say enough about the experience and wood recommend to anyone traveling to destinations served by this airline."
Contras: "I cannot think of a single thing."
Prós: "The crew was excellent"
Prós: "all are nice"
Contras: "nothing but avoid bread"
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "The 17hr flight went relatively quickly. Much faster than expected."
Contras: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "It arrived on Time."
Contras: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Prós: "Great Staff"
Contras: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Prós: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Contras: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Prós: "Helpful and friendly crew"
Contras: "Same as kochi to Doha flight"
Prós: "The service was impeccable, flights on time and the transfer easy!"
Prós: "food, crew ."
Contras: "entertainment choices for Hollywood movies are limited."
Prós: "Great service. Courteous staff"
Contras: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Prós: "It was comfortable flight with a friendly crew."
Prós: "Very comfortable flight and crew"
Contras: "The plain was very old."
Prós: "Food OK"
Contras: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Prós: "clean airline, modern airplanes, good food, friendly service"
Contras: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Prós: "The older style seats are actually more comfortable for taller and larger people."
Contras: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Prós: "I was actually impressed with the entertainment selection :)"
Contras: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Contras: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Prós: "Good entertainment choices"
Contras: "One of the rudest check-in staff I have ever dealt with"
Seats could’ve been more comfortable
It is as good as can be. food could be a little better.
Mais opções de filmes em português.
Perfeito em todos os aspectos
Flight cancelled , no customer service to refund amount
Contras: "Embarque com finger e mais próximo do gate"
Prós: "Crew was professional, qiality of food great"
Contras: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"
Contras: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Crew was generally very good."
Contras: "Flight was delayed by 2 hours"
Contras: "This is the second time I have flown the AirBus 380. If you can make sure that you fly this airplane. Even in coach, there is ample leg room and comfort. The flight crew was very attentive and prompt in their service to passengers."
Prós: "The crew good except one man i guess from India"
Contras: "The food was not good at all"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Contras: "The lunch was not very hot."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Good seats. Good space good crew."
Prós: "Tripulação e assento"
Prós: "Crew was amazing really .. best crew you may have... sear very comfort, the ICE is very amusing"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Contras: "wait for baggage was way too long. Unacceptable."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Prós: "Crew and entertainment"
Contras: "Food and legroom"
Contras: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Prós: "Great crew and comfortable seats"
Prós: "Entertainment is good. I like food"
Contras: "Everything is good but boarding stuff needs more improvements."
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "I love the meal"
Contras: "Some crew member is bad customer service they're not pay attention on you."
Prós: "Great flight crew!"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "the boarding process was awful. they called for people to go into the pregate area at and the plane had not yet arrived. once in the pregate area the is no access to food or water and you cannot bring in a bottle of water from the terminal"
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Contras: "Food. It’s plane food wasn’t impressed."
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "entertainment is great."
Contras: "food is the same as last flight."
Prós: "Almost everything !"
Contras: "Had to go and find a steward at one point to find out where my coffee had gone to."
Prós: "Food, entertainment and timely flights"
Contras: "Very poor planning/organizing , as we starved after boarding the a plane because of the bad time management of the food service We also boarded very late in Abu Dhabi"
Prós: "The food, crew and comfort were as good as can be on a 14 hour flight."
Um voo de 3 horas de duração sem wifi, filmes, ou tv , e sem tomada para carregar celular é inaceitável. Totalmente fora do padrão de qualidade da Azul.
It was great. Nothing to change.
do deslocamento em si, e mais nada. Deixa um avião sair vazio e exige um pagamento de 100 reais para antecipar um voo, agentes de terra mal educados e grosseiros
The Campinas airport has very poor signage, access for gate A8 is very confusing. Need more info on how to get from a domestic flight to international boarding. The place is a maze
assentos remarcados sem aviso
The only thing that was inconvenient about this flight was the check in process. There was a lot of confusion. The flight itself was very good. Super friendly attendants, decent food, good in-flight entertainment.
Inexplicável o fato dos embarques e desembarques da Azul em Viracopos serem feitos em pista, com acesso por ônibus, considerando-se o tamanho do aeroporto.
Good have been much better being informed of the delayed.
I have some pictures to prove it , my flight from SP to Fort Lauderdale I could not sleep at all. Not only me but the passenger in front of me . The seat was broken, where you rest your head it was falling apart, I tried to put it back but kept falling. The flight attendant tried once and gave up . I asked to change seats and they did not let me do . I had to fly basically straight all night , I could not rest my head on the seat. Never again with this company
Prós: "Crew was fine. Seat average."
Contras: "At meal time 200 people take their masks off to eat. And that’s acceptable. But in the middle of the night you wake people up because their masks slipped down off their noses! Ridiculous."
Prós: "Crew was good. Seat not super comfortable but average."
Contras: "Short flight, all was good."
Prós: "TV screens on the back of seat"
Contras: "TV screen stopped working mid-flight. Long wait at gate"
Contras: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"
Contras: "i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions"
Contras: "Uma excelente experiência viajar pela Azul. Super recomendo"
Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."
Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."
Contras: "Passagem cara aero aeronave se entretenimento. falta fone de ouvido."
Contras: "1o Voo saiu atrasado, o que ocasionou perda do voo de conexão Atendimento péssimo com total descaso"
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."
Prós: "Conforto espaço Azul Mais"
Contras: "Mais cuidado com as bagagens. Crianças deveriam participar da pontuação Azul Mais."
Prós: "Azul airlines the best !!"
Prós: "Polite and friendly crew. Comfortable seats, new plane."
Contras: "Definitely the food could be better. It was tasteless."
Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."
Prós: "We got all of our bags! No lines. Smooth sailing"
Contras: "Very narrow seats"
Prós: "Atenção dos comissários e piloto"
Contras: "Voo atrasou"
Prós: "Aeronave em ótimas condições e bastante confortável"
Contras: "A refeição, não tinha disponibilidade de todas as opções do menu e a comida não estava saborosa."
Prós: "Mehor companhia,tudo perfeito"
Contras: "Nda,foi tudo de bom."
Contras: "Avião necessitando de uma boa reforma interior. Tarifa altíssima e muito pouco conforto. Entretenimento ?? 4 canais mostrando vídeos velhos."
Contras: "Não tem tv Não tem queijo integral"
Prós: "Yes. The food was good ( snacks) and the crew was nice."
Contras: "Everything was good."
Contras: "Menor tempo de atraso para embarcar"
Contras: "Entretenimento estava com defeito."
Contras: "O sistema de audio/video estava inoperante. Luz do lavabo com defeito"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"
Contras: "Atendimento excelente, minha filha que é menor viajou sozinha e foi muito bem assistida. Feliz com a companhia. Poderia ter wifi na aeronave."
Prós: "I loved my trip the flight was amazing"
Contras: "Everything was wonderful"
Prós: "O atendimento"
Contras: "O sistema de tv estava com problemas."
Prós: "Embarque e tripulação"
Contras: "A comida que serviu, muito baixa qualidade ! Pode melhorar e muito, obrigado"
Prós: "Best airline in Brazi"
Prós: "Distância confortável entre os assentos. Encosto de cabeça macio. E eu tenho 1,81m de altura. Dito isto não tenho insumo para avaliar o serviço de bordo pois dormi durante toda a viagem."
Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."
Contras: "Pessoal de terra mal educado"
Prós: "Muito bom e azul legal."
Flight from Copenhagen was late, we didn’t make our connection in Zurich . airline new 3 hours ahead about our late arrival and did nothing. We stood in the line for 6 hours in Zurich to rebook a flight, until we were told that no more hotels available and no flights could be rebooked until morning. We stayed in the airport by the transferring desk and still are waiting for our rebooking it’s 5:00 am now.
Prós: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Contras: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"
Prós: "Free food, relatively spacious"
Contras: "more food!!! REEE!!!"
Contras: "Better choice of movies and classical music"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Prós: "Nice folks"
Contras: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."
Contras: "Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one."
Prós: "It was a lovely easy flight, always lovely flying star alliance."
Contras: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"
Prós: "Flight was very smooth and on schedule."
Contras: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."
Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."
Prós: "Flight was on time. Friendly crew and professional."
Contras: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."
Prós: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "Boarding was smooth"
Contras: "The aircraft was horrible No space at all even after paying for a better seat"
Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"
Prós: "Quick, clean, flight."
Contras: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."
Prós: "The plane wasn't totally booked and very clean"
Contras: "It was delayed"
Prós: "Chocolate Mövenpik ice cream"
Prós: "service, food and chocolate"
Prós: "Everyone was so nice!"
Contras: "There was nothing I didn’t like."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Prós: "Excellent Service. Excellent food."
Prós: "From the kind stewards to the easy meal service to my peace of mind, knowing I’ll be well taken care off - SwissAir is the same gem it’s always been."
Contras: "Staff not very friendly. Very small seat. Worn out plane."
Prós: "The crew greeted me with a warm welcome when I was the last to boars the plane due to a delayed flight connection. The flight was very comfortable and the crew incredibly sincere in their service."
Prós: "Was a very quick flight."
Prós: "Crew was good on the overseas flight. The purser especially, and his attitude rubbed off on the others."
Contras: "No wifi. Entertainment screen, etc was ancient by competitors' standards. Very difficult to operate, and I could not get it switched off once on. The screen light was in my face all night! I noticed another passenger with the same problem. Screen kept going blurry too. I booked Swissair because the price was good, now I regret that."
Prós: "Food, entertainment, on time, excellent flight"
Contras: "Cramped, the touch screen was not very responsive, the snack at midnight would be better if it were breakfast food-"
Prós: "The flight attendants were attentive, food delicious, movie selection great also."
Contras: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Prós: "Staff was very courteous; they fed us well"
Prós: "Relaxed check-in"
Prós: "Boarding was on time."
Contras: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."
Prós: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Contras: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."
Prós: "Attention to details from flight attendants"
Contras: "The food was not to my liking except for the crackers, ice cream and water!!"
Prós: "crew was great"
Contras: "my entertainment controller did not work and my daughters head phone plug would only half work."
Prós: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Contras: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."
Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"
Prós: "Crew were perfect food was fine"
Contras: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Prós: "It was a very short flight. Thankfully very short."
Contras: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."
The plane was nice and clean . I lucked up and got an upgraded seat in a better section. The onboard crew was cool and attentive. The flight itself was quick and comfortable. Pilots flew the plane extremely well . Taking off and landing was flawless . I could’ve been drinking hot coffee and not spilled a drop . Delta has always been a great airline and I’ll definitely book with them again . Thanks gang !!
Haven’t flown yet. Delayed by 24 hours and stuck in ATL. Monetary loss of over $800 due to loss of work, alternate travel, lodging, etc. all this could have been avoided by ONE SINGLE FLIGHT ATTENDANT arriving to work ON TIME. NEVER FLY DELTA.
Prós: "Seats were good"
Contras: "Flight was delayed on both ends"
Prós: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Contras: "O espaço entre as poltronas"
Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."
Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"
Prós: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Contras: "Hoping that this will continue!!"
Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."
Contras: "Meu voo atrasou e acabei perdendo a minha conexão."
Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."
Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"
Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."
Contras: "Service and crew at JFK was horrible! Worst I have ever been around. Staff could not have cared any less"
Prós: "Delta refused to let us reserve a bassinet seat, and kept telling us to ask them later. They ultimately were not able to to provide one. They were the least accommodating of all the airlines we have asked."
Contras: "Better customer service."
Prós: "Easy, fast, simple. Not crowded."
Prós: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Contras: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."
Prós: "Atlanta airport was busy and we circled for 30+ minutes, which nearly caused us to miss a connecting flight (customs and all). The Delta pilot was good at communicating with the passengers though."
Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."
Prós: "embarque rápido. avião moderno."
Contras: "Atraso de mais se 6h."
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."
Prós: "Embarque no horario"
Prós: "Flight attendant in first class was amazing."
Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"
Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."
Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."
Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."
Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"
Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"
Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."
Prós: "The service during the flight was excellent."
Contras: "That they didn't load my luggage on the correct plane, even though they had 9 hours to do so. Then when I went to airport yesterday to pick it up, all the pull tabs on 3 of the zippers were broke off, my bubble wrapped bowls were destroyed, and all my books that I had bought were wet with pages stuck together.(ruined 6 books). Extremely disappointed,"
Prós: "Better than average entertainment system for domestic flights."
Contras: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Prós: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Contras: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."
Prós: "The flight was actually ahead of time!"
Contras: "The Wi-Fi cut out a bit"
Prós: "Food was excellent. The flight attendants took great "care" of us. Entertain system was great."
Contras: "10.5 hours of flying"
Contras: "Was not allowed to check in even tho flight was delayed. Horrible!"
Prós: "Crew was good, plane was clean. We left on time and got in a bit early."
Contras: "Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early."
Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"
Prós: "Great crew"
Contras: "AC was not working properly and it was very hot and miserable trip"
Prós: "I earned miles for it."
Contras: "It was an old 767 that either needs to be gutted and redone, or sold to FedEx for cargo. The entertainment systems were relics from 2002, and barely worked. USB port, nope. Then they ran out of food and booze (wine mostly), so they made the nonrev employees go without, which was awkward gif the rest. But the kicker was that they lost my luggage. I told them that it hadn’t been boarded ten minutes prior to pushback. The Venice folks were very excited to be able to show me exactly where they list it (because of the RFID bag tags)... doesn’t do me much good... 10 miles away or 10,000 miles away, I still don’t have my “stuff”"
Prós: "Tripulaçao de cabine jovem e atenciosa."
Prós: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."
Prós: "Nice plane staff"
Contras: "Very hot airport. Having to load plane outside (hotter on tarmac). Then Delta being 3.50 hours late. Sitting in a hot airport for 6 hours. Not my idea of fun"