Location and the staff No
Excellent location - best in the city, good breakfast, the size of the hotel guarantees a lot of privacy In the end I was chared a price bigger than the one guaranteed on this site.
Hotel is situated exactly in the centre of Zagreb. Very clean and well furnished. Price reasonable. Personnel very friendly (very good English). Breakfast-very good choice of self-service bar.
the staff was always helpful and made us feel welcome in more ways than one can imagine.
Excellent location for everything except arriving by personal car.
The hotel is very nice, lovely big bed, nice breakfast This hotel overlooks the central square, it is very noisy not recommended for light sleepers, noise from 5 a.m. to 12 midnight
The location of the hotel is just perfect! Main square, pedestrian area, shops, coffee bars, simply everything is at the visitors easiest disposal. Everything was perfect.
location, every day cleanliness, breakfast noisy at night in the street, cold inside as window isolation is not good
The location of the hotel is excellent and some of the rroms is refurbished
Location, services and hotel staff are excellent.
Parking place is available upon request and this is really necessary as parkings in town are quite expensive Breakfast could be improved
it´s very near to the city, to the cathedral and especially to the medical universitity. the hotel staff is very friendly. one hears very good the TV in the rooms nextby at the right and at the left.
the distance from the Cathedral is 10 minutes' walk; the breakfast is quite poor, no internet access in the rooms (at least we couldn't reach it, but we were charged for it) and the price for such rooms are too high
The location of the hotel is what makes the hotel interesting.Taking into consideration the facilities it is not really a 3 star hotel. The facilities esspecially the breakfast.
Zagreb was bleak, the hotel was bleak Breakfast was very basic
nice, friendly staff, good location the breakfasts are "too monotonous" wthout vegateblas, cottage cheese, what I missed, and also too noisy rooms at the street side.
Location On checkout the manager was unresponsive when advised of the condition of the room. Hotel was grossly overpriced. The room smelt of cigarette smoke, the carpet was frayed, dirty and mouldy, paint was peeling off the walls (which were completely bare), the telephone and bedside lamp (a bare light globe) did not work, the room had not been vacuumed for some time, there was a empty water bottle and a used tissue under the bed. The bed base was broken and propped up with a block of wood and the fabric was ripped. The bathroom fittings were broken. The room was noisy with tram traffic outside. This was the worst hotel we have ever stayed in.
the location - the only reason i picked it. stayed at Astoria before which is way nicer and can be cheaper but this time wanted to be closer to the action this is a very basic hotel, somehow i didn't expect it to be *that* basic. no frills, minimal comfort, mebbe 3 channels on TV, lamish breakfast
It would be hard to be more central Zagreb than that... and the staff, in our case anyway, were not simply staff, they became friends.
Close to the sights we wanted to see. Nice and helpful staff.
The place where the hotel is great Everything was fine.
If I am correct the hotel is the oldest hotel of Zagreb. The hotel is clean and the people are friendly but for me it was not what I expected as I was looking more for a business hotel. The hotel did not have an elevator, the parking is 5 minutes walking and you cannot get to the hotel with your car as the street is a walking street. Also the hotel is hard to find as it is located in a old shopping mall. Personally I would advice this hotel to tourists who want to be in the centre of the city without having to pay a high cost.
The staff is very friendly and helpful, they are really very nice people. The hotel is in the center of Zagreb.
the breakfast saloon is decorated very nice; breakfast meal was good and various the hotel is situated on a pedestrian street / no auto access; a little bit of distance for carrying the luggage from the parking
The location was perfect, just below the old town. The staff were pleasant and helpful and we were given a small suite, although we only booked a double room. Excellent value. The guide book recommended the hotel restaurant, but unfortunately this has now closed.
The location is superb and the staff (almost all of them) extremely helpful! The facilities are a bit worn, but if you don't expect luxury it's ok. And the location makes up for any defects!
Good location if travelling without car Room had unpleasant smell coming from bathroom and flooring was noisy. No possibility to alter heating of room - sometimes it was cold. Possibly due to cold weather outside dining-room was wintery as well.
Very warm and attencious staff Nothing in the mini-bar; old beds.