The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
not the monwy worth it:
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
elegent and luxury hotel with a reasonable price the access to the spa very complicated
good location, very expensive breakfast
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
breakfast swimming pool out of order
It was just nice
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
Locaition. Building.breakfast.facilities at the room Cleaning of the room
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
When we arrived on a Sunday evening, the front desk didn't have our reservation. (It turns out that Kayak didn't process the booking to the Crown Plaza until after business hours on Friday). As soon as we showed our Kayak booking confirmation, the Evening Supervisor was very apologetic and found us a room as quickly as he could. His colleague ordered us a portable crib for our 6 month old son, and we were on our way to our room. Soon after we arrived in the room, a housekeeping staff member arrived with our crib and he also provided us with a bottle of still water for the baby. That was a nice touch. The breakfast that was included with our rate was spectacular. The restaurant staff was very classy and courteous and the food selection and quality was great. This hotel will be our preferred location when we travel again to the Rhein-Main area.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
The service was very efficient without being effusive. Minimal toiletries.
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
room was old, but clean and confortable enough.
Only two days but visit was good and will return my next trip to the area. Nothing that was not liked.
hotel staff was very nice :) more equipments for gym would be appreciated
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
I enjoyed the comfortable bed, the tea and the room not being too small. The breakfast was very good although the breakfast hall was rather small. The walls were very thin and noise from the neighbouring room disturbed my sleep. Better sound proofness please!
Easy access to town center. Too hot. Too noisy. No parking available, even if it says so on the website.
We enjoyed the quaint and modern concept of the hotel. It was a really homely experience for us. The breakfast was good and they had very good and able personnel. Location wise, it is well priced to be right where the old city is. Most of the sights of Wiesbaden is easily accessed by foot and buses from the hotel.
concert of Placido Domingo, excellent restaurants in city centre
The room was pretty small, but it was expected
This is the best local owned hotel I have ever stayed in. The staff is exceptionally helpful and they helped me feel like a local. It is a great location for shopping in the pedestrian area, and visiting the church, park, and spas. Internet was free and they had free calling to many countries.
the best reception's staff i've ever met -
Location, comfortable beds, nice showers
Staff is very nice and helpful. Location is very good
No problems noticed Internet for additional fee, not available in rooms
The hotel was in a very convenient location for the exhibition centre and all evening excursions and entertainments. No Internet in rooms. Breakfast not included.
All staff are very friendly and helpful.
position near park and Wiesbaden's centre rooms need a refurb , no WiFi in room
Location was perfect, near centre but quite.
The staffs are all cheerful and helpful
Location. Staff was very friendly. Really, honestly, in 2010, I think hotels should not be charging what they do for internet. It should just be free. Period. It's a ridiculous scam that hotels charge what they do for internet.
The location was great.
Close to center of town Rooms were small, beds not comfortable
Good Value In single rooms, the comforter is not big enough to cover anyone over six years old.
no mini bar
The staff was very helpfull when I found out that we had a smooking room which we absolutely did not want to have. The location is perfect and so is the breakfast.
I liked the location. Bathroom doors are slightly annoying because they rattle.
near the shopping area. Bathroom setup and room size
location could not be better
Adequate room, though small for two people. Would have liked a little more space and a second chair.
The central nature of the hotel. Relaxed atmosphere and excellent breakfast. The bathroom window being directly above the toilet when open which it had to be as there is no fan. It was dangerous and painful! Air con would also be good as the room got stuffy and opening windows was noisy.
room was ok and clean, nothing special but par for the course in DE don't advertise free internet unless you have it and it is working....wireless did not work in my room for most of the stay, staff advised use it in the breakfast room where it works.......I needed to work on a business project and couldn't
Good location, ease of parking nearby, Breakfast was not very good with not a lot of choice.
Extremely helpful - husband is handicapped and they were very accommodating! Highly recommend this hotel. No
Very clean and the people were very nice.
The room was spacious and clean, the location of the hotel is very convenient for access to the city center. The street noise was a little annoying, the helpfulness of some of the staff could need some improvement.
The hotel itself is very comfortable. The staff was wonderful, extremely accomodating. They went out of their way to make sure I was taken care of. However, parking is not that great. I did not know the area and I was nervous to leave my car in a underground parkhaus 1.5 blocks away. Only the parking
Closeness to downtown Wiesbaden. Easy access to the main station You get what you pay for. Very simple room. A place to take a shower and sleep.
The hotel was spotless.
the breakfast was limited, but it was inexpensive and convenient. The location for the hotel is perfect. it was noisy.
Centrally located within heart of city No phone in the room. No coffee bar
Hotel owner and his son were both great .Helpful and friendly. Nothing was too much too ask . Hotel was just 2 mins walk to trade fair .Small but perfect location for Train , trade show and getting round town.
Very friendly staff, good location, nice to have internet Very tiny single room, almost no room to move in. No A/C or fan in the room - Wiesbaden was very hot and room like a sauna and could not get cooled down during the day.
Always friendly staff . Fresh cold water machine available at reception free of charge is a nice touch . No air conditioning in room . This would be a great benefit in very hot weather .