Avaliações de viajantes
Avaliação geral
6,4
Bom
Baseado em 399 avaliações
Embarque
6,8
Conforto
6,4
Tripulação
7,3
Entretenimento
5,2
Comida
5,9
Encontre passagens baratas na Tigerair Australia
Ida e volta
Econômica
Avaliações recentes
Avaliações dos viajantes
14
13
23
8
9
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4,3
Prós: Got on the way as quickly as possible.
Contras: Less flight delay of 2 hours.
avaliação de
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4,5
Contras: Trying to check in online and add a checked bag was awful. I called customer service and they charged me $65 including $5 for them to help me. Awful experience
avaliação de
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10,0
Prós: Efficiency of staff and boarding process
avaliação de
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7,6
Prós: Some of the crew was great, some not so friendly.
Contras: Not charge for every little bag
avaliação de
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4,5
Prós: We got here safely
Contras: USB port
avaliação de
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2,0
Prós: That I got there and that The flight Wasn’t cancelled.
Contras: 3 hour delay after changing the time of my flight completely the day before. Then no service on the flight at all.
avaliação de
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10,0
Prós: Seamless check-in, friendly staff
avaliação de
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7,2
Prós: The crew was amazing. Super nice and acodating.
Contras: They don’t tell you that you have to pay for baggage and that if you pay at the airport it is 3x the amount! I was astonished and I felt lied to!
avaliação de
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8,4
Prós: Awesome crew.
Contras: Snack on flight
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8,3
Prós: We had to change aircraft as the one we were on wasn’t flying. However staff were happy and just got the job done!
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2,0
Contras: Delayed by nearly 3 hrs
avaliação de
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4,5
Contras: To fly on time.
avaliação de
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7,5
Prós: Seat didnt have adjustable head rest, seat did not recline. Lights stayed on nearly the entire time even though it was a flight from 10-2am AEST.
avaliação de
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9,0
Prós: Complimentary water
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6,0
Prós: Friendly crew
Contras: A normal glass of water Some snack or pretzel Wifi on board
avaliação de
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10,0
Prós: Time of boarding and the flight were fast and on time.
avaliação de
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7,5
Prós: Very friendly crew, helpful check-in people
Contras: I don't think any of the seats reclined.
avaliação de
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2,5
Prós: There is absolutely nothing about this flight or this airline that I enjoyed in the slightest.
Contras: Everything. The staff was completely unorganized and understaffed and incredibly rude and unhelpful.
avaliação de
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10,0
Prós: Friendly crew, helpful
Contras: Seat pitch was very tight. Boarding by stairs and not jetway.
avaliação de
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10,0
Excellent flight back to Brisbane.
Prós: Staff were nice and kind.
Contras: Nil.
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2,0
Poor experience.
Prós: Nothing.
Contras: Flight delayed about 50 mins. Lost baggage. Pooooooooor.
avaliação de
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5,6
Okay budget flight
Prós: Price was good. Flight was delayed due to delay in incoming flight, and explanation was clear.
Contras: My poor spine does not like budget airline seats at all.
avaliação de
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2,0
Just dont use this airline. They are cheap for a reason
Contras: This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.
avaliação de
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7,0
Cheap and cheerful - quite adequate for the price.
Prós: The price.
Contras: Little room and having the seat in front reclined back as soon as possible, and until the very end of the flight. Reclining economy seats in minimal space budget airlines are just plain rediculous. Have those airline bisses never tried their own cattle class?
avaliação de
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10,0
Pleasant experience
Prós: Great boarding process, friendly staff, clean cabin, perfectly on time. Espresso martinis!
Contras: N/A
avaliação de
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4,0
Trip from Hell
Prós: Toastie sandwich was delicious
Contras: Small child continually kicking the back of my seat despite requests to have her stop
avaliação de
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5,0
Watch out for extra fees!
Prós: Basic flight. Got me from A to B.
Contras: Overly restrictive carry-on weight allowances (less than international standards) meant paying an extra charge that added 50% to the cost of my ticket. Will think twice before flying TigerAir again.
avaliação de
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5,0
Very bad company will not book again
Prós: Crew is ok
Contras: Ticket is not cheap but even checkin is self service. Luggage fee is so high. No food and even no water on a three hour flight
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2,3
Rip off
Prós: Only one of the staff was friendly.
Contras: Only allowed 7 kilos of baggage, would have been nice to know that, the charge for my 10 kilo bag was $75, same price as my ticket, you find this out at the gate, what a scam. Flight was 1 hour late. Gate check in lady was yelling at customers to take out headphones and listen to her! Will not use them again.
avaliação de
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5,5
Oh Tiger, every time...
Prós: The crews did their best in a bad situation and were informative and engaging. Tiger also have an easy and economical upgrade to cabin baggage weight limit.
Contras: Outbound we were delayed on the tarmac for 45mins as the cabin PA had failed. A tech had to board and reboot the computer system. Our return journey was delayed 80mins as the assigned plane had another technical issue and required replacement. On landing deboarding was delayed a further 10mins as the ground crew had brought the wrong set of steps and couldn't find the correct set. Every time fly tiger I vow it will be the last time, but they are cheap...
avaliação de
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3,3
Contras: Was delayed by 40 minutes for weather (fine), but then they boarded and we sat in the plane while they refueled and waited...for another hour. Seats were very narrow, not clean, and charged extra for 1 checked bag.
avaliação de
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9,3
TigerAir Flight
Prós: Flight attendants were friendly, professional, and very efficient while performing their duties
Contras: The landing was rough. Pilot needs to work on landing
avaliação de
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9,0
TigerAir Flight
Prós: The crew was friendly and timely. The flight overall was easy and time effiecient
Contras: The seats were very uncomfortable
avaliação de
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2,0
Just Awful
Contras: I was told (via two notification emails) that the flight was delayed by 5 hours. Went to the airport, and then they told me the flight had gone on time. They also told me my fare had been “forfeited”. Last time I book with this airline.
avaliação de
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7,6
You get for what you pay
Prós: It is a budget airline so don't expect royal treatment. However, compared to other budget airlines I've flew on, this one is pretty decent. You can bring carry on, only it has to be under a certain weight. The chairs recline and the staff is very nice.
avaliação de
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5,6
Contras: Flight was delayed
avaliação de
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3,0
Contras: Did print barcodes on ticket so had to wait. Paid for queue jump but didn't print out on ticket. Rough landing.
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6,0
Contras: Flying could have been smoother
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4,6
Prós: Crew was nice
Contras: Pilot wasn't the smoothest
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2,0
Horrible service
Prós: Nothing really
Contras: Seats are like so tight...harly any space.. It's just too cheap
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5,3
Improved out of sight!
Prós: Boarding was swift and easy. Staff very pleasant.
Contras: Cramped cabin.
avaliação de
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8,0
Prós: Staff where fantastic polite and professional
Contras: The wait time due to broken equipment.
avaliação de
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7,5
Great Staff
Prós: The customer service at bag drop was helpful, friendly and efficient. On board staff were very friendly.
Contras: Flight was delayed 1 hour, didn't find out until it was time to board at the gate lounge.
avaliação de
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10,0
Get you from A to B, on time, friendly crew
Prós: new plane, friendly crew, on time
avaliação de
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6,3
Flight was 25 mins late
Prós: Free exit isle seating
Contras: Seats uncomfortable
avaliação de
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5,5
Ambushed
Prós: The price of the ticket. The staff was friendly.
Contras: Bought my tickets through a consolidator. Nothing mentioned about checked luggage. Ambushed at airport with $100 per bag fees, which the ticket agent blamed on the airport itself, and not the airline.
avaliação de
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6,0
Contras: 1 hour delay with no prior announcement
avaliação de
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4,3
Prós: Cheap, relatively friendly crew, check in
Contras: The flight was delayed, boarding inefficient, seats broken, magazine missing, no food, squishy seats
avaliação de
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6,8
Prós: Fast boarding using web check-in. Affordable price
Contras: Nothing to do during flight
avaliação de
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4,6
Late
Prós: Always late.
Contras: Lateness. The homophobic girl sitting in my row. The fact toddlers were allowed in the front few rows - these should be quiet zones like on other plane providers.
avaliação de
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8,0
My first trip with Tiger
Prós: Easy check in. The first part of my journey was good. Flight to Gold Coast went on time.
Contras: My return flight was cancelled and Tiger did not give me any other options than the same time next day. That was no good to me. I needed to get to Melbourne on the day that I had booked. I had to cancel this leg and now wait for a refund that will take 12 weeks then rebook with another airline.
avaliação de
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4,5
Criminals
Contras: Extortion of ludicrous fees for baggage and carry on. Tc&Cs were not clear and not reasonable.
avaliação de
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2,6
Awful all round
Prós: Can't think of anything
Contras: I tried to purchase a check bag online, however they wouldn't accept my credit card as it didn't have an Australian address. At the airport I had to pay $75 for my bag, never got a receipt, they had trouble with their machines, so I'm surprised I got my bag in the end. I have been unable to contact customer service to issue a complaint.
avaliação de
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2,0
Contras: Flight was cancelled and they did not provide hotel for overnight accommodation. Staff was rude during annoucements
avaliação de
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6,0
Crew does not enforce boarding rules
Prós: Cheap Add-ons to customize flight
Contras: Flight crew let's people cut into line Some seats double booked
avaliação de
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2,0
Atrocious experience
Prós: On time
Contras: They nickel and dime you for every possible thing. $100 per suitcase to check in is ridiculous. On top of that, they charged $49 extra for hand luggage that was overweight, claiming that it's "dangerous" to other passengers if heavy luggage is overhead. They couldn't explain how $49 excess weight fee solves the problem if my hand luggage is still stowed overhead. Everything about this airline is a scam, and I will never fly them again. They made me livid.
avaliação de
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10,0
flight departed on time and arrived early
Prós: check-in process was easy on the machine, good communication from the captain all the way, and checked in luggage came out quickly. good experience
avaliação de
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4,0
Prós: I will never fly Tiger again.
Contras: Tigerair gouges passengers for luggage, the website does not clearly explain their policy. While a single 15kg piece of baggage, if paid for on the website, was $13, if paid for at checkin was $72. And whereas a computer cabin bag is everywhere in the world we have flown is allowed in addition to a regular cabin bag without having to pay extra, we had to pay $36 for the computer bag that we had not paid for on the website. And they apply their confiscatory fees at the gate where passengers have no alternatives, their policy is buried in fine print (weasel words), not clearly stated on their website Your website should call out the baggage and cabin luggage fees so that passengers can avoid being ripped off by Tigerair. I shall never fly with them again..
avaliação de
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5,0
Contras: Extremely poor customer service with checking in. Was not able to check in through the tiger air website, or in the digital kiosk provided at the airport, neither system had any data of our flight. Even though we arrived before check in closed, by the time we were able to talk to a representative of tiger air it was right on check in closure. They preceded to offer no help and imply missing the flight was entirely our fault. They wouldn't allow us to check in and get to our flight, instead we forfeited that flight, and had to pay for the following flight 5 hours later.
avaliação de
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2,0
Never fly Tiger. Ever!
Prós: Nothing at all
Contras: My flight with Tiger was cancelled after arriving to the airport. I understand these things happen however there is absolutely no assistance offered by ground crew. I ended up having to spend an extra $500 to book the next Tiger flight out the next day. Unlike Jetstar and Virgin, Tiger made me pay for the next scheduled flight.
avaliação de
Status do voo
Mapa de rotas da Tigerair Australia
Principais aeroportos em que a Tigerair Australia opera
Informações de contato da Tigerair Australia
- TT Código IATA
- +61 7 3295 2104 Ligue
- tigerairways.com Visite
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.