Location Front desk wasn't that informed about the area and/or didn't want to provide tourist info unless it was about the tours they were promoting
Free parking and the breakfast was good. The view from the main villa was also good. The room was a little too cold.
Location is good. Front counter staff is not very friendly. However, restaurant staff are generally friendly and efficiently.
Staff very welcoming and helpful, especially Edi at front desk, rooms charming, dining veranda overlooks the old city of Siena, great breakfast buffet, attractive evening bar and dining, easy walk to the city. initially given a charming room but overlooking the parking lot, moved to a view room for second night.
staff unhelpful, location poor for access to city,
Excellent food, excellent location for exploring Sienna, beautiful room and bed linen.
Great location and can walk into Siena if you are up to it! We had a great view from our room in the main building. Very helpful staff. Excellent free parking. A four star hotel should have real glasses in the rooms not plastic.
The breakfast was first class the hotel staff were very helpfull and curteous at all times. The taxi service was very good we did use the pool but it looked excellent we will defently use this hotel again. NO
Nice hotel with good facilities. Staff were helpful at all times. Room clean and comfortable but rather small, even though we upgraded to a superior room. Further from Siena than led to believe when booking but bus service good.
you felt like you were in a mini resort, though it was still a bus/taxi/car ride into town . It was really hot when we were in Siena and the pool was great to cool off. The restaurant had a nice choice of food and wine and not too expensive dinner didn't start until 7.30 (which is common in Italy - it's not really a critisism of this hotel in particular) which with a young child means they are tired already when it comes to dinner time :-(
Bed, sheets and breakfast Good walk into centre
the reception staff was excellent.
The staff is very friendly and helpfull I missed the egg at breakfast
We were very impressed with the standard of the hotel, it is a lovely small hotel, the restaurant attached to it (whilst not owned by the hotel) was excellent, the location was great probably better if you have a car but to walk to the centre would take approximately 20/30 mins. Would highly recommend this hotel and would definitely stay again.
Staff were extremely friendly and informative. Hotel was very clean.
Service was very good - friendly helpful staff
The hotel was very near Sienna, about a 5 minute drive away from the center. The hotel shares the building w/ a restaurant and they serve awesome food at a decent price, too! The staff were helpful and nice; there was a play place for the kids, too bad it was raining and we couldn't utilize it. Breakfast was normal for Europe- breads, jams, coffee, juices. The room was a bit small, especially the bathroom, but it was okay.
I staid for one night at this lovely hotel, I surprised by their atmosphere and lovely cute rooms. For sure if I wanna go again to Siena certainly I am going to this hotel again!!!!,Location, cleanness,stuff,breakfast all the things is perfect!!!
Easy access from main road, parking, air conditioning, friendly staff. Little out of town but compensated by above.
The staff were incredibly friendly. After a few minutes we felt as if we had known them for years. Excellent accomodation for the price. Nothing at all.
Well located but a healthy walk to centre of old city. Room is comfortable and reasonable size. Amenities are OK. Staff is excellent and breakfast up to standard. Need to keep windowws closed at night to avoid noise.