The staff was friendly and remembered us during our stay. The room was comfortable and well equipped. There were many activities on premise which kept us busy, and the private island was beautiful. We enjoyed a couples massage and dinner for two package which was excellent. The location was right at a shopping mall and plaza with plenty to do, but it was further away from the main hotel area where the nightlife and many of our friends were staying. Taxi trips to meet our friends or go out started to add up over our stay.
"Island View" does not mean a view of the private island. The front desk told me this means an island view as in Aruba is and island and you can view it.
Wait staff was slow and not attentive at the bar at the hotel.
The staff go out of their way to make you feel welcome and attend to your every need.
There was nothing I did not like! Love love love the private island!!!!! Very contemporary hotel . Love it!!! Nothing
The location is excellent, and access to activities through the city was very simple. Staff is very courteous, rooms were well maintained and clean. The pool area had DJ playing so loud that it was hindersome in the room in the afternoon and early evening. Pool is rather small and not enough places to relax during early evening hours. The rooms were pricey for the amenities provided. Staying at the Marriott on the west side of the island offers more amenities, larger room and less cost. But after all, it IS all about location, location, location, and the Rennaissance has it!
Great location in the heart of Oranjastad. Easy walk to great restaurants. Very clean. The staff were wonderful, especially Berlinda who helped us with restaurant reservations. There is no real beach unless you ferry out to the private island. The island is pretty, but windy. There were no beach chairs available and even more limited if you wanted one in the shade. At the Marina, there is a modest sized pool but no beach chairs available in the mid afternoon. There is music playing all day, so there is no place in the resort for peace and quiet except your room. The room was modest sized, but a bit dated. It was quite expensive.
The owners checked us in and were at dinner with us. If felt like they really wanted to know how we were dining and wanted us to be completely satisfied with our stay, which we were Their were cats and cat hair on some of the outside furniture and a little older hotel
This is an oasis in the desert with lovely garden and pools. The owner and stuff made our stay a wonderful experience. We are beach goers, this place is a bit away from the beach.
From the moment you step onto the property at Club Arias there are unique places to explore and friendly staff to help you get what you need. The owner, Arias, is full of energy and ready to do anything he can to make your trip a great one. I was traveling with my son. Arias upgraded our Room immediately and invited us to be his guests for dinner. We met so many other travelers at dinner. Club Arias offers unique ways to see the island right from your doorstep. There are ATV tours and snorkeling adventures to take part in right from Club Arias. Arias will take you on unseen parts of the island to get a real Aruba experience. I highly recommend giving Club Arias a try. Great experience!
great place peaceful
Manchebo sits on a large beach with plenty of chairs/huts per the amount of people staying at the resort. I was able to walk up at noon, and pick out a spot on the frontline. It was a decent walk to the water, but nothing terrible. Never used the pool, but it looked great. Best happy hour on the island! 2 for 1 drinks from 4 to 6. Very quite resort. They literally ran out of shampoo at the resort. Also, while we had a garden view room, the workers hung out in that area occasionally, leaving us little to no privacy. Thankfully, we didn't mind that too much, as we hardly were in our room for most of the day.
Beautiful beach and very laid back resort. Quiet and relaxed atmosphere, not wall-to-wall people like the larger resorts. French Steakhouse restaurant on the premises is excellent. Hotel staff is friendly and helpful. Room was adequate, although a little tired. Spa was wonderful. Giorgios Italian restaurant was not good. Service was very slow and they obviously need someone who knows how to cook good Italian food if they are going to call themselves an Italian restaurant.
The restaurants are okay. Can´t be a 4-star!! I´d classify it as a 2-star, maximum. And for that price, you can really go for something way better. Didn´t like it all. The entire hotel is old, the rooms are old-looking, dirty walls and the beds are not very comfortable. Urgently needs remodeling.
The beach at Manchebo was the most beautiful beach I have been to. The sand was so soft, and the water was clean and clear. My fiance and I got a massage at the spa- a wonderful experience that I would reccomend everyone do. Overall- a GREAT place to go for a relaxing vacation.
In bad need of refurbishment.Tired facilities and complacent staff.
Snorkeling was great! Loved the ocean views Drinks were reeeeeeeeeeeally weak Wife got food poisoning
Get a first floor room. Open your sliding door and your toes are in the sand. Drinks and food are decent. You will not go Hungry or thirsty. Lots of different options for snacks and food throughout the day. We loved taking long strolls on the beach. It's awesome that you have access to the Divi. Typical routine includes getting a drink at the bunker bar, walk down and sit by the pool to people watch, get a new drink (and maybe some chicken strips), continue the walk down the beach. Nice 10 minute walk to the divi... By that time you are ready for a new drink, grab one at the first bar. Continue the walk to the divi pool and beach area, people watch, lay in the sun, listen to a live band, grab another drink and take a stroll back to the Tam. Lots of activities. Book them early so you won't be directly in the sun. We did a snorkeling/snuba trip (booked at hotel). I would highly highly recommend. We did the ATV tours and it is by far the best way to see the island. We went to the natural pools, natural bridge, an old gold refinery, and a really neat rock formation. We went downtown. And it really only took us a few hours to get a good experience. We took a cab, which was fine... But we regret not using one of the hotels bikes to ride down. We aren't horribly athletic so we didn't want to commit to a bike ride downtown in a different country. However, we drove along a really nice, flat, bike path leading directly downtown... Wished right away we did the bikes. The Spa was awesome! We did massages and a body wrap.. So relaxed. Do not bring pants... You will not wear them. Bring some nicer shorts for dinner and you will be fine. Girls, sundresses and bathing suits... No need to get too fancy. always bring extra sunscreen, expensive to buy on the island. We had to leave. Palm grill was our least favorite restaurant... But fun and worth doing once.
A beautiful beach, a luxurious room, a true getaway. Staff was attentive, helpful, yet unobstrusive. Just lovely spot. We liked that the hotel makes a real effort to be eco-friendly. Also, there is a mini-market on premises that is reasonable. Your service was especially helpful as I realized, at almost the last minute, that I had booked the wrong days. Just the noise from the dehumidifiers, so I turned them off at night.
This hotel is outstanding - I contacted the hotel direct and upgraded to the penthouse suite, which was fantastic - would definitely recommend it for a special occasion.
The staff here exceeds expectations above and beyond. Christie was amazing and she would make anything you wanted happen. She easily handled 3 customers in her small office without any of us feeling unimportant. The location is wonderful if you plan to spend days at the beach as the front of the hotel is across the street from a nice quiet stretch of Eagle Beach (which is stunningly beautiful). The rooms are basic and comfortable, but don't stay there if you want a lot of adventure right out your doorstep- be prepared for easy bus rides up and down the west coast or info Oranjestad for about $2.60 USD/AbFl. It's a no extra fluff, fantastic for families and people wanting a comfortable home base for adventures kind of place. We loved it! The room required the AC to be on at 22C the whole time (even when out of room) to prevent condensation. It could get a little chilly at night! The hotel restaurant was good but not so adventurous, and it did take a bus ride or a 40 min trek to some more interesting eateries.
Very clean, Tao the bartender is awesome and Natalie is nice too. The location is great. Nice view of the ocean and not as crowded as the high rise area. The restaurant was reasonably priced and the food was good. The people in Aruba are very friendly. The beds are extremely hard and uncomfortable. Mandatory fee for breakfast which we never ate, rooms not very well insulated, so difficult to sleep through the night due to noise.
Close to the beach Very difficult to find. Especially at night. No real directions to the hotel on website. Bed was very hard and uncomfortable.
The friendliness of the staff - they wanted one to "feel at home."
Everyone at the hotel was so freindly and welcoming-- they really made our stay in Aruba a wonderful experience. The Ocean was just a short walk across the street, food was great and reasonably priced. We stayed at a high priced resort the previous week- this was a huge dissapointment-- the food was terrible, the staff barely spoke English and were rude and unpleasant.
The beach... Not really a resort-like place. Good for what we needed, a place to lay our heads at night until it was time to move to our timeshare..
condition of rooms, hotel service, beach service from Marcel's Watersports
The hotel is located in the middle of a area where all the restaurants en shops are, which is excellent. Everything is on walking distance.
Staff very welcoming and efficient. Good advise on the local activities. Rooms very clean and very good service. The hotel geographic situation. The hotel is not directly by the beach and it is located just beside a Burger King. The noise generated by the general air conditionning system was also annoying
Clean, across from beach but has dedicated area with beach concerige. Swim up pool and amazing location. Staff all friendly... Pillows a bit thin but minor thing
dissapointed at first, they put us in the worst room, not at all like they advertised, at first they refused to move us, after we decided to stay elsewhere they had a better room for us. We had a rocky start with the brickell bay but the staff was wonderful and very helpful for the rest of our stay
Location The clean of rooms needs to improve. The mattress is very bad. there are little ant in the room.
Free Intrnet available No
The Brickell Bay Beach Club is pretty nice. They do everything for you have a nice stay there. I do recommend :)
Location Fire alarm sounding all night. Shower leaked into hallway.
Friendly staff, hotel location could not have been better, clean hotel. The air conditioning was either cold, or if you turned it up, the humidity would get to everything. There was a slight smell of mold if the a.c. was on a warm temperature.
close to everything, shopping, casinos, restaurants, nice inner pool with bar, need to walk a block and 1/2 to reach the beach
beach is direct out of the hotel Personel, service, very slow, old hotel, looks bad, if the price is lower i would recommend it, because it's next to the beach
Staff very friendly
The location is excelent. The beach is very beautiful. The swimming pools are very good. The rooms are good. There are things to do and eat at night near the Hotel. The Holiday Inn charged me 8% more than expect. According to the booking.com, the Service charge was included and the 19.08 % Tax was not included. But the Holiday Inn charged in this way: Accomodation 139,30 + Room Service Charge 17,40 + Goverment Room Tax 12,01 + Ahata Fee 3,44 + Energy Charge 5,95 + Samba 1,00. !!! 8% more than expected. !!! Should be 663,51, They charged 715,40.
Location was perfect, malls and restaurants right in front and the Beach is beautiful! Dont have microwave in the room
Clean room, nice facility Electric charge of $5.95 per day??
My wife and I loved it. Clean, good food, friendly staff, no mildew.
Very relaxing, rooms quiet, peaceful nice atmosfere.
When it says all inclusive it was truly all inclusive, you could book a trip to this hotel, and not spend another dime the entire trip if you wanted. One of the best resorts I've ever stayed in. The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.
I can't think of anything I did not like.
Large facility and parking lot. Though not cheap it was the best available price I could find during the high ''easter time" season. Big reception counter but only one clerk and a relatively long waiting line at the time of my check-out. Bed was made but room had not been cleaned.
1-bedroom unit and amenities were more than adequate and clean. Infinity pool needs some maintenance. Tiles along side are falling off. Contaminated water at the end of our stay make a lot of people sick and staff was not forthright in dealing with it. As of this writing, they're still handing out bottled water. Not sure they handled this emergency well at all! Too bad.....
My wife, 9 months old and I had a great time at this hotel. Our little one loved the kiddie pool and even though there were plenty of kids in the hotel, it was never crowded and always clean. The beach is just across the street and it is absolutely gorgeous. We were always able to get lounge chairs and found a shady area to relax, I gave this hotel 4 stars because the food at the one restaurant available for lunch was not that great. The staff was nice but not efficient. The casino was pretty small and it did not have a lot of choices.
Staff was very nice:) Was father from the ocean then thought. Was not within walking distance.
Checking out of there!!! The overwhelming smell of crap.Check in lady Cindy brought me to my room and told me we are not aloud to put used toilet paper in the toilet and that after we go to the bathroom we are to put used paper in little waste basket next to toilet. Nasty!!!!!!
The good point was the location of the hotel,very close to the sandy beach. I did not like the service at all (very poor service at the beach bar, very slow service at the beach restaurant) they charged my credit card with the whole amount for the room on the day of the reservation, I.E. well in advance of check-in date (this is not a common practice for hotels) and tryed to make me pay additional charges when we arrived. I strongly complained and they admitted that they were wrong. No extra applied finally.
Beach was steps from the front of the hotel and there was always an umbrella, beach chairs, and towels ready for us. The happy hours were great. The beds were incredibly comfortable, and we loved that the rooms had kitchens so you could grab groceries for the Super Food down the street. Such a nice addition. There is also a mini market at the hotel in case you need something quickly. More families than I had expected. The pool was used by children exclusively. The location has ups and downs - there is nothing to the north until the high rises so you are a bit isolated. It is nice because it isn't super crowded and it is intimate, but it also means you have to travel a bit to get to other restaurants and activities.
Very personal and excellent service Not at all
Friendly staff, quiet atmosphere, excellent beach, nice beach bar, excellent restaurant on the beach, efficiency rooms so we could have breakfast/lunch/snacks/drinks in the room, grocery store only a short walk away Nothing at all!
We had an amazing time at Amsterdam Manor the rooms were clean and the staff was very accommodating. The beach was the highlight. It never gets too crowded and it so beautiful. Food was overpriced it wasn't that delicious
The location is fantastic and also the small kitchen at the room helps a lot specially when you have kids. The value for money. I paid too much for the room I've got. The rooms close to the recepcion ( the "C"blocks) are bad compared to the rest. Also the amount of taxes paid in the end are very high. So be careful with that cause sometimes the daily rates are unreal.
Small resort, very accessible to the beach. Friendly staff, good food and drinks on the premises. This is our second visit. We renewed our wedding vows on the beach and this was the perfect spot.
This hotel is located as the first one in the zone of "High Rise Hotels" meaning that this zone contains the high buildings, being this spectacular because you have a wonderful view of the nicest ocean I've ever seen. I reccommend it widely.
The computer system had gone out the day before we left. We were told we could not check out because they were doing their audit. Also we asked for a wake-up call, which we never recieved.
Relaxing,great vieuw, romantic, nice hotel, great entertaiment,easy to find, all of all it was a great hotel didn't expect it was that nice They way you have to deal with the inventory form the staff should tell about it or take the inventory with the guest for the mis understanding because there was no superviser when you needed
The beach was fantastic, the pools & facilities were very comfortable. The shuttle was not very availble to get around (versus as adverstised)
I liked the price, but reaching to the leisure facilities is not easy. Reception lobby is quite far away from the hotel, actually there are from another DIVI resort