The location was great. The room was spacious and clean. Lacked ammenities we are used to having i.e. dining, bar, etc. but other places were accessible. Staff was nice but not overly helpful on minor items like directions, suggestions, etc. There was nothing that I didn't like other than the feeling of being at a motel. Not fond of the layout for a high dollar lodge - too much like a Motel 6 - a little noisy.
I thought the breakfaast arrangements were poor, the selection limited, the coffee cold!! Aslo my reservation through bookings.com has not been received by the hotel and there was difficulty accomodating me.
We could walk to shopping and restaurants. It was well located in the Napa Valley. Noise from the freeway. The layout of the property is a bit awkward.
Great location. Huge, clean and comfortable rooms. Comp'd wine as was our honeymoon. Great dressing gowns, v. comfy. Pool is excellent.
The location is ideal and convenient. The breakfast was not good. Food quality was not good. Chairs on deck were dirty and almost rust stained. You couldn't sit on them.
The staff was extremely accomodating and the room was very clean, which is always a big thing for me!
Location, breakfast, room with balcony and fireplace. Walls paper thin. We heard everything from above and through adjoining door.
Very comfortable beds - good buffet breakfast It was close to a main road which was very busy on Sunday
the hotel provides a convenient location in the vine region of the Napa-Valley. We also enjoyed being in the pool area.
Pros: Champagne when you arrive Great staff very helpful and nice Great breakfast, with mimosas included in the room cost. Great hot tub and pool and open till 11pm so open to take a quick hot tub dip before retiring for the night. View of the vineyards from our room. Everyone at the hotel including guests was friendly and fun, it had a nice vibe. Rooms were not wow. Maybe I have been to Vegas too many times and I am spoiled but the rooms were just average. Nothing was bad, the bathroom was a little small, but had a nice stone upgrade, but the room was very beige and a little bland, but it was still nice. It was better than a best western but at least the room we had was not interesting. For $300 a night we did not have a bathtub and the room seemed empty like some furniture was missing. Decorations are very beige. The hotel itself and experience was better than the room.
I was lucky as they bumped me to a suite. However, for the price, theare are better values in the valley. This is really a higher level motel. Terrible breakfast.
It is not too hard to have a great wine country experience especially when one checks out a number of wine tasting sessions at some of the great vienyards of the world. However, when one adds to it a fabulous eco resort experience in clerly a five star venue, your trip is enhanced beyond expectations. The rooms and amenities were amazing and the staff was all about taking care of the needs of their guests.
The service. From the valet to the bar to the restaurants the concierge booked us a reservation for, they made it a point to wish us a happy anniversary. Nice touch. The Lucy restaurant on site was a little slow with their service. Especially in the morning. Didn't really keep up with the rest of the hotel.
We spent a long weekend in Napa and had never stayed at the Bardessono before but due to the Good Buy and the online rating we gave it a try. It was one of the best decisions of the weekend. Being in Yountville is the only way to experience the wine country with the numerous wineries within 20 minutes (don't miss the Rombauerof Silver Oak tasting rooms) and some of the best dining in Northern California within 10 minutes. The rooms in the hotel are outstanding and the layout makes it so that you feel like you could be the only one there. The atmosphere is wonderfully serene and the common areas are well laid out. The bar wait staff were outstanding in their knowledge and their friendliness. Thanks to the management of the hotel for the traiing and oversight they obviously (but discreetly) provide. Just one negative - change the uniforms of the staff to lose the blousy pants.
The hotel itself is a small scenic place set a lot like a small town feel. There are a small number of rooms that all face inward to an open pedestrian area that leads to the reception area and Redd Wood (the restaurant connected to the hotel). The amenities of the room were great and most of the folks on the grounds were very helpful in insuring our stay went very well. The spa was also very nice if you are looking to relax. The concierge could have used a little help. The first issue I had was that I was suppose to have a food and wine pairing at one of the vineyards and upon arrival found out that it was no longer available. I am not entirely sure if that was the fault of the vineyard or the concierge but there wasn't much effort in trying to get that rescheduled until I asked. The next issue was the names which were provided to the vineyard for me and my wife were incorrect which made for awkwardness upon the arrival at our vineyard tours. Lastly, I was trying to add a visit later in the trip and during my conversation with the concierge I was told that I may not have time to make the visits I wanted but after discussing I said I wanted to go ahead because we move pretty quickly between visits (not lingering around). Based on my request I basically had to again TELL the concierge to try to make the reservation against the advice given not to. In the end just need to confirm details and ultimately give the customer what they want. While this is a long write up it would not deter me from staying at North Block! I will plan to stay there again in the future.
Beautiful rooms. Excellent flowing shower and full tub in the room. Close to shopping and restaurants.
The hospitality and service. Our bags were immediately taken to our rooms upon arrival and we we're greeted with champagne. We asked for ice and it was at our door within a few minutes. The design of the room was beautiful and relaxing. Gorgeous bathroom, spacious closet, and the sweet treats that were left in our room each night added to the ambience. No complaints
Great location, nice hotel rooms, staff was very friendly and nice, especially our Front Desk Clerk, Celina, that was very helpful.
The location is perfect. The room and bath were well designed, the staff was very helpful. The $25.00 per night service charge seems high.
The staff were very helpful with checking in/out, making dinner reservations and winery suggestions. They also brought us a bottle of champagne for our anniversary and upgraded our room! The included breakfast was fabulous and the room was totally luxurious.
Their own essential oil toiletries, heated floors, Spanish style courtyard, gorgeous restaurant, thoughtful details everywhere. See above.
The staff was very warm and took extra care to ensure a great stay. The rooms were super nice and heated bathroom floors were a nice touch.
location and cleanliness
The decor was just charming with a sweet and creative mural. Liked the tv in a cabinet. The spa tub was such a relaxing treat. The location perfect. Enjoyed the guest book. Very well organized inn owners who provided plate, wine opener, wine glasses and knives. Just a lovely place and we can hardly wait for a return visit. Lucy's was an excellent recommendation for dining. What's not to like ??????
This B&B was so comfy and charming. It was our first visit to the area and we wanted to make the most of our limited time. She gave us a nice map with all her favorite wineries and must-see places circled...it made for a magnificent whirlwind tour of the area! The only downside -- we were hoping to be able to walk to/from our hotel to the downtown restaurants. It is next to the Mustards Grill, which is great, we were just hoping for more options. If you don't mind the 5min drive, it is a great place to stay.
Staff was amazing, especially Mika (not sure on spelling). They were helpful, friendly, informative, and make us want to go back. nothing
The private patio area off of the room was wonderful to sit and relax. We picked the breakfast in bed option and enjoyed our meal outside. Wonderful location in easy walking distance of all that downtown has to offer.