The restaurants in the evening were good. The breakfast buffet was terrible. The baby cot was not set up in our room. We were placed on the third floor--there was no lift--and we have to children under three.
Proximity of the location- very close to the park Very few of the stuff speaks english
Close to Europa park - just across the street, dogs welcome
The very friendly staff and the two restaurants available. Nothing
Great location and fairly clean but no frills. Staff was okay but made you feel like just another tourist.
Breakfast, distance to europa park. quick and friendly service, no paperwork nonsense when checking in. uncomfortable beds. one bed was a converted sofa, very uncomfortable.
The location of the hotel is great as it is right across the street from Europapark. The breakfast buffet was ok but nothing special.
1) Convenience of being directly across the street from the entrance of Europa Park and other local restaurants. 2) Hotel and restaurants staff spoke English. 3) Plenty of parking spaces. 1) No refrigerator and alarm clock!
The convience to Europa park, also having a bunk bed in the room. My daughter thought it was great.
Everything was as promised rooms tiny
Very nice to have a room for five (rare!) The breakfast buffet was rather poor
The family room slept 5 of us very comfortably. The walk to Europa Park was very easy. The breakfast buffet was one of the best ones that I have ever had.
walking distance location for Europa Park there is no WiFi as advertised (there shoud be public WiFi, but not receivable at hotel location) !!!
we like it 's close location to Europa park without having to pay high prices for four star acccomadation and expensive food. We were over charged for the room because we booked through booking .com. It was frustrating that when I called the hotel to book (having been a fairly regular customer) they would not take a reservation over the phone and told me that I had to book online, the staff member did not specify that it had to be their own hotel website and not booking,com. The result was we paid more than we were quoted on the phone and the staff basically made no appologies and said there was nothing they could or would do about it. Next time we will stay else where.
No air Condotion in the hotel and it was very hot during Aug. very noisy neighberhood on the night when open the windows the staff not tha helpfull ane expansive resturant
I didnt Like the Hotel at all. Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!! Please make sure the photos on Booking.com are the same in reality. and I had a really shit time with my family and my young daughter by staying in Hotel Rebstock. I ordered a family room paying 123 Euro per day and I got a very small room which doesnt even cost 20 Euro a day .. I requested from the owner of the hotel to change the room for me by taking 2 nights rate and include it in 1 night just to change the room I was in. he refused .. the hotel was bad including the stuff as well. im really mad at this and im mad that I Payed 2 nights and I couldnt hold it 1 night !!! and I stayed 1 night !!!
the location was good The room we were given was very small - unacceptably so for the price
We go to europapark, hotel is close to entrance, this is a very good position to go to the park. Hotel doesn't have internet!
Everything about our stay was excellent! Perfect location for Europa Park and beautiful drive to the Black Forest area.
Hotel is really close to the EuropaPark. Restaurant was good, even if we were in a conference room, as the restaurant well fully booked. (please note that we also reserved a table at 5pm). Coldness of the rooms. We had to turn heat on a long moment before feeling confortable. The bathroom was really functional and small.
Good lakeside view, good family room Air conditioning did not work particularly effectively
Stay overnight, becose all day visit to Europapark.
nice,clean room,plenty of space and very close to Europa Park ( which is brilliant) Good food, nice staff. parking was not a problem either. easy to get to from the motorway.
The Hotel was clean, service friendly, on-sight parking was a plus. The room was cozy and the beds were comfortable. Good breakfast buffet. Water pressure in the shower was really low.
clean rooms, friendly multi lingual staff, 5 min stroll to the main entrance to europa park, excelent base for a family.
close to europa park
The staff were incredibly kind and generous and willing to help We were in a triple room, but had toelling for just two people. I asked the owner for more towels, but didn't get them.
it was an superb location for Europa park, good value and good food.
Excellent salad in the Bier-garten restaurant The all-night noise from the party the staff in the hotel held on our second night.
The hotel is very close to the entrance of the "Europe - Park" (3-4 minute walk across the street), very clean basic breakfast, a bit expensive, There is no elevator and it was hard to carry the bags to the second floor.
It is just out side europa park the staff are family friendly Lack of air conditions
europa park visit meant this place was more convenient and closer than the park's car park!
the breakfast was very good and the location also the bath was too small and there was no mirror in the room
Best location for visiting EUROPA PARK. Very very family friendly people. Very good value for money HOTEL.
everything: great location, very frendly staff, excellent breakfast, comfortable beds, clean rooms - what else could we want ? I would certanly stay there again no
Very Very family friendly stuff.
Great location. Directly across from Europa Park. The staff was very friendly and helpful.
Staff very friendly and helpful. Hot water took a while to come through and on one morning it only got to lukewarm.
Very nice, we will be returning
The pleasant staff on arrival and during our stay. The hotel is located close to the Europapark. The beds and pillows were not very comfortable
Staff very friendly and helpful.Near from Europa Park.Free parking. Hotel is fairly nice. No elevator.
Room cleanliness and kind staff. Free car Parking. It was near the Europa park and the provide me with tickets.
Great family hotel. The staff was very friendly, the rooms were clean and quiet. The kids loved it too.
The hotel staff were very friendly and always helpful. the rooms were very clean and tidy with the main bed in the family room. great location for Europa Park with full kitchen facilities. Beds were very comfortable and room was cleaned daily. Full buffet breakfast with fruit, juices, yoghurt, breads, cereal and tea facilities.
the staff was very helpful and the stay was very relaxing the stay was perfect the breakfast was very good and there is nothing that my family didn't like
The location and breakfast.
Very friendly people, made us feel very welcome indeed - Nothing
Friendly staff and very close to Europa part. The receptionist was not available at reception all the time. Poor wifi signal in the room.
It's location near to euorpa park but the village it self diffcult to stay as it is hot and humid during night and u can't sleep without ac or minmum fans To small house and thre bed rooms with nine beds while the flat got only one bath/toilets and the charge per head minmum 60 euro. For example in my case I booked for six adults and the gave three bed rooms and there was space for my children but they charged 60 eruo per child.
It is very colse to europark just 5 min walking, Staff were very kind, I recommend this hotel specially for families
Everything was perfect: nice and very clean big room with a nice bathroom, excellent breakfast, hotel stuff very kind and helpful. 5 min walk to Europa Park. we will come again. Even though the language was the problem a little bit.They don't speak much English but tried to speak Duetch as well.
location,cleanliness and friendly staff make this a nice place to stay
convenience of closeness to Europa park, great shower, lovely staff, nice breakfast. the room was a little too dark
The rooms are spacious and comfortable. The staff gives you freedom No.
Hospitality. The owners wer highly caring. Room was nicely dedicated Fan should be provided in the room during summer, as the room is not well ventilated.
very friendly, we really liked the personal touch an hospitallity. we really felt at home. clean rooms, clean toilet and bath room, even humidity towls present in the batheroom/toilet. even with kids its very nice and also very privat.
Value for money - ideal for a family stay - helpful staff and good parking space. Hotel Staff did not speak English - still managed to communicate and helped us out in all our needs.
near the europa park 5 minutes walking .the staff( husband and wife ) were very kindl and nice . we bought the tickets from them. they serve us for the breakfast also which was very nice .the apartment was big with a quiped kitchen . no air condition only fans . the internet was available only at the resturant with one lan line . so only one person could use the internet .
Very well, good value for money, exceptionally located close to the park
The price is more than fair, it has a restaurant and it is close to Europa Park.
Very friendly warm welcome. Easy parking
Staff I felt we were misled by the name of the Hotel which is actually Zum Altes Rathaus, not Gasthof Altes Rathaus, which implies that it is a conversion of the Altes Rathaus, and not a new hotel behind it. Whilst our room was non smoking there was a strong smell of smoke in the corridor immediately outside the room, and the extractor fan blew smoke smell into our open window.
A warm and quick welcome upon arrival is always nice after the trip! The Room was big, clean & nice! Everything is quite simple but it works perfectly!!
Really close to Europa-Park, The smallest and the simplest room I have ever seen! Looked like a prison cell.
Nice big rooms, friendly hotel stuff. Good location to visit EuropaPark. Good value for money. There is no local WIFI.
Excellent location, few minutes walking from Europa-Park. Clean room. Good breakfast. Parking place.
Excellent breakfast. Very attentive staff. Did not know where to go on arrival at hotel.
Very nice room, a family atmosphere. a family, who tries to help, wherever they can. They let me use their Parking place the whole day, on the day of check out
Room was perfect -owner was nice friendly etc ...perfrct place for family with children ....
This is a nice guesthouse with comfortable and clean rooms, located within 5 minutes walk from Europa Park. The breakfast is really nice. The only drawback is the unavailability of internet connection.
The size of the appartment and friendly staff I feel like I am at home and welcome. No
Very close to Europa park. Good pizzeria. Very friendly staff Rooms comfortable but basic
It is very fine, that hotel is just 10 minutes from EUROPA PARK Our room was turned on the side near main road in the village
A mediterranean 'themed' hotel within a 5 minute walk of Europapark - much better value than the themed hotels on the Park site. Spacious, comfortable and spotlessly clean family room. Private parking over the road. Excellent buffet breakfast. Helpful, friendly and welcoming owner. What more can you ask for? I have already recommended it to others and will continue to do so! The only thing is that the pizzas in the ajoining restaurant were not good and certainly not authentically Italian. A shame, as everything else about the stay was perfect.
The staff was friendly, very helpful and even spoke some English. It was a perfect place for our family. 5 minutes from Europa Park and great family Italian restaurant in the hotel. There was no Internet in the room at all.
Friendly staff, easy to reach, walking distane from Eurioa Park, clean, good vlue for money.
Super friendly staff and spoke some English. Nice location. Breakfast was wonderful and included. Would have liked the restaurant to be open for dinner and if the fridge could have been stocked.
Excellent hotel in great location. Easy walk to Europa park. Family room with full and bunk beds. Very clean. Friendly staff and very nice breakfast.
nice family room, english spoken staff parking is not in the hotel area (about 200 m away) , difficulty in loading and unloading the car
near Eurpapark , clean and breakfast is very good
Perfect! We had a family room for only one night, but we couldn't have been happier. Friendly, extremely helpful reception, super clean room, wonderful breakfast (even has organic food options), lovely garden area, and only a three minute walk to Europa Park. Stay here, you'll be very happy with your choice.
The breakfast was very good,
The hotel was extremely comfortable and clean, and the staff were exceptionally friendly and helpful. We would definitely stay here again.
We decided to spend 2 nights at Europa Park and this hotel was the only one that had available rooms for family. The location is perfect (4 mnt walk to the park). What made our stay comfortable was the owners (The Arndt family) They really deserve all the compliments they're given. The rate is too high for its class
the coffe was not our taste
short walking distance ro europa park, and neatness of the room but small,and clean bath room small rooms, but ok.
Very excellent staff, I really like the veranda inside the hotel to relax with friends. I would stay in this hotel again next time I visit Europa Park.
Brand new and built with very good taste. Had everything you need from a hotel and free enclosed parking plus wireless internet. The breakfast buffet was fine, and the rooms large and comfortable. The wireless internet was not working well.
I liked the location of the hotel. It is within a walking distance to Europa Park. It is also close to the bus station that transferred us to and from the train station. I did not like the fact that hotel was located just in front of the road. Some cars that passed by disturbed my sleep.
Breakfast A little bit old fashion. Specially the entry.
efficient, kind, close to the center no
Perfect location for a visit to Europa Park. We had to share the small balcony with the neighbours...
I really enjoyed the lady who owned it she was really cute not much English but it didn't stop her from making sure we had an amazing stay ! The breakfast was amazing so good !
It was close to the park walking. The owners where so nice and the place made you feel at home. liked it better than the ones inside the park...Great place !!
Good service and very friendly staff Near the park 2 minutes walking
We had a very good stay, very close to the park and everything more than ok.
It's a zimmer run by a family set up in thier basement. You don't feel like in a nasement, as everything is set up to accomodate. The hospitality was wondefrul - they made every effort to make our stay an enjoyable one. Breakfast is excellent. Free internet. It was very hot when we stayed, and although there's no airconditioning, staying at the basement turned out to be an advantage and made the heat more bearable. Be prepared to carry your bags in the stairs. We had some problems with the internet.
My husband and I were visiting Europapark during a long weekend. We arrived before check-in officially started, just wondering if we could at least park there while we went to Europapark. We were actually able to go ahead and check in, freshen up, then head to the park. The owners/operators are so sweet and seemed like they would go out of their way to accommodate their customers. The wife is Canadian, so no need to worry about a language barrier for the English-speaking visitors. Our room was clean and functional. Breakfast was great with a nice variety of breads, cheeses, meats, yogurt, cereal, toast, waffles, coffee, and juices. We did get to see a room in one of the themed hotels in Europapark. Definitely glad we chose to stay off the park! Our friends paid way more than us and didn't get anything extra. If visiting the area for Europapark, I would definitely recommend staying away from the park unless convenience has no price tag to you. An overall great stay and we would definitely stay there again (with American peanut butter Sarah!). Our only complaint was the noise in the morning, but nothing that could be controlled by staff (newspaper delivered, trash pick-up, and eventual morning traffic).