Localização do estabelecimento
Best Western Holiday Plaza, em Richmond, fica em um local conveniente para Richmond Centre Mall e Universidade do Leste do Kentucky. Este hotel fica bem perto de EKU Center for the Arts e Planetário Hummel.
Sinta-se em casa em um de nossos 141 quartos com ar-condicionado, geladeiras e micro-ondas. As TVs LCD com programas a cabo garantem sua diversão, enquanto o acesso de cortesia à internet sem fio mantém você conectado. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As conveniências incluem jornais de cortesia e cafeteira/chaleira, e a arrumação dos quartos é fornecida diariamente.
Instalações recreativas, de spa e premium
Aproveite as instalações recreativas, como piscina interna e uma academia.
Um café da manhã buffet quente e frio de cortesia é servido diariamente.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem acesso de cortesia à internet de alta velocidade (com fio), um business center 24 horas e um computador. Este hotel possui um espaço de 215 metros quadrados, contendo um centro de conferências e sala de reunião, e é o local ideal para quem está planejando eventos em Richmond. Estacionamento grátis sem manobrista está disponível no local.
Easy in and out. Friendly staff and a nice pool too.
The room was clean and comfortable.
The staff was not professional. We didn't have a shower curtain, and they expected us to come to front desk to get it and hang it ourselves. They hung it when I complained.
Nice room, great breakfast
Price, convenience to freeway & destination, & continental breakfast
No mention that there was not an elevator when they put us on the second floor so we had to carrt suitcases up stairs.
The room was of sufficient size, clean and thankfully offered a shower with wonderful pressure.
The AC unit did not allow the temperature to be set below a certain level, it became uncomfortable late at night.
It was a good location. Friendly service.
Think it could been a bit cleaner in the outside and updated a little more inside.
Refrigerator did not work...shut off overnight and our food was spoiled. Found liquor bottle in bedside table drawer that was left from previous occupant Manager NEVER available so had to deal w/staff who were unable to do anything to correct problems
Very nice complimentary breakfast, great indoor pool and spa, microwave and fridge in room.
Not really. Would have liked a reading chair in the room and crisper bacon, but that's all.
The space of rooms
Really small bathrooms didn't seem very clean. Wasn't worth the money spent. No elevator!
very friendly staff
carpet worn and little dirty in the hall. no elevator. hard to get a parking place near our entrance.
The roaches, dirt, traffic (poor entrance design). Moldy smell. It was awful.
The location was great--right off the freeway and close to many restaurants, a Publix, and a Starbucks :). Also the price was right for a stopover on our way home from vacationing in SC. It was great to have a fridge and microwave in the room.
It was run down and only mostly clean. The rooms were average. It was about what you would expect for a 2 star hotel.
The room was pretty nice and the refrigerator was awesome. Free internet was easy to use and fast enough. Bed was pretty comfortable and I slept well.
There were a lot of people hanging out in the parking lot, which at best was peculiar. Breakfast was not very good. The 'eggs' were pre-made, perfectly formed and really salty. Layout/floor plan of hotel was weird.
I don't know where to start, everything that could possibly wrong is wrong with this hotel.
We booked a non smoking room that had only been smoke free for 3 weeks and smelled horrible. Initially we were given a room that was already occupied . The desk clerk apologized and sated this was the 2nd incident like this for the night. No discount!
Near EKU and restaurants
The curtains do NOT provide a good black out; this is important for those that ck in late and need to rest a little beyond the sun rising.
Unable to request a ground floor room upon booking. Handicapped person I traveled with was forced to climb stairs to get to room. Almost fell on the way downstairs.
It had a lovely indoor pool--wish it was outdoors, though. Perhaps they could convert the windows to screen?
No elevator to second floor. Was offered a lesser room on first floor
The breakfast was good, however my son got car sick later on with the eggs from the motel. Not sure if they were fully cooked.
Seems a little dirty.
bed was soft, shower was hot with good water pressure
Water issues in both rooms we stayed in. Had to move us to another room due to sewer smell when toilet flushed. Other room had wet carpet too but due to rain through window. Staff was very helpful with our issues, though.
Excellent location in proximity to EKU. Serves hot breakfast and has a restaurant within walking distance .
The parking lot needs more lighting after dark
The lady working the Breakfast Bar was very nice.
Walked up to our room on the second floor (smoking) and all you could smell was strong weed. There was someone literally blasting some rap with their door open. You could hear it down the whole hallway but not as bad in the room. Had problems with A/C.
Breakfast was very good
My room smelled very bad and there was dried urine on the toilet seat when I checked in.
Right off the interstate and accessible to shopping, restaurants, and gas stations.
The AC was off/on, it didn't keep the room cool enough. If the beds were queen size they were miniature queen size. The breakfast was horrid. They should do just a continental breakfast with coffee, juice, and pastries or just shave $5 off each room.
Location to EKU and shops . Easy access to main road.
Location right off the highway, front desk staff was very nice
no fresh fruit for breakfast - limited healthy items available
Possible bugs, pool was closed, and looked like original carpet. Did not feel safe.
Close to the Interstate
Parking is not adequate, layout is bad, no elevator(s) overall condition is not up to todays standards!
This is an older property. Was clean, but shows it's age. Was a good deal for the price, but definitely not top notch. Staff was helpful and friendly. Breakfast was pretty good too. All in all an okay experience.
Late check in. Friendly staff.
There was NO elevators!!!! Unbelievable! I had to walk each individual thing up from very faraway in the parking lot all the way up stairs!!! Crappy cafeteria food line up. You dont get to make your own breakfast-only pancakes. The room hot,muggy andstink
The staff was friendly and the hotel was clean but outdated. King room included a small fridge and microwave. Indoor pool was much nicer than anticipated. Weight room only consisted of an eliptical, a treadmill and a stationary bike but Anytime Fitness is nearby. Breakfast selection was good. Found on Priceline for XXX a night so for that price, this hotel was a value.
good location, offered breakfast
couch smelled like body odor, breakfast was okay except that they served some of the hot food cafeteria style instead of self-serve
The hotel was very clean and comfortable. The staff was extremely friendly, especially the lady who served breakfast to us. It was very early in the morning and she had a smile on her face and was happy to serve us. I would definitely stay there again and suggest it to people visiting the area.
Hotel is old and the halls smell of smoke. Some of the carpets are pretty dirty. It was pretty quite, so that was good. Breakfast was decent and the staff was helpful. Probably won't stay there again.
I was pleaseantly surprised by this place. When I got in at 11pm I was told they where booked but I did have a reservation. With the hotel being as full as it was, it was very quiet. They have a pretty good size breakfast spread in the morning. The staff was nice and friendly. Close to most of the main areas of Richmond. I would go back there if needed in the future.
I am so happy with this hotel. Great bed, pillow, and shower. Coffee maker, micro, and mini-fridge were unexpected. The hotel was very quiet, much more than I've stayed in before. Breakfast was terrific!! A large breakfast bar, and... the price I paid was unbelieveable. Highly recommend this hotel!
Stayed one night. thought it was a good value for the money. Staff was friendly. The Indoor Pool was huge and clean with hot tub. Fitness Room and Meeting rooms near the lobby. The Room was clean with a comfortable pillow top bed, comfy pillows, and crisp clean sheets. Has In room refrigerator and Microwave. Would stay here again. It is an older motel that has been refrubished with fresh paint etc, is located near I-75 Exit 87.
Based on the price and the rating of three stars our family stayed at the Best Western. Although on the surface everything looked o.k., this turned out to be a fresh coat of paint on obvious surfaces. On closer inspection, our room was not clean, there were stains on the mattress, the bed was not comfortable, and the carpets were overdue for cleaning. On the positive side, the breakfast was pretty good with make it yourself waffles. We would rate it a two star at best.
We have stayed here twice for multiple nights with multiple rooms and we really thought it was a good value for the money. Staff were extremely friendly and accomodating. Pool was huge and clean, food was very good, exercise room nice. Will stay here again.