Location was fantastic in the heart of the old town but near to the beach and the harbour.Our room wes very clean, tidy and the staff were great. The splash pool was fanatstic for an early morning dip.I would highly recommend this hotel we will be back there very soon!
wonderful courtyard with a small pool, orange- and lemontrees, very friendly staff, central location, good wifi connection, nicely decorated rooms
The location of the hotel right in the center of the old part of rethymnion. The rooms have been upgraded with plenty of storage available. The grounds are very nice although a little squashed.
Very modern and stylish hotel with excellent service and great central location.
Clean, quiet, nice set-up, handy. Limited wireless....
Staff at the hotel were excellent, particularly Eleni. It is located centrally in the old town of Rethymnon and is close to many of the sites. Room was small for 3 people. I was the 3rd person and slept on a sofa bed downstairs (split level room). Although the room had a kitchenette, washing up liquid, sponge and kitchen towels were not in room and had to be asked for to wash up.
excellent location! Beautiful room! Very helpfful staff -
Friendly and professional staff. Great position and structure. The rooms are very properly furnished. Everthing was perfect. Thank you to everybody for the wonderfull holiday !!!! Arrivederci
Excellent staff The hotel needs to be maintained to its high standards. The carpeting in the halls needs replacement. There was an odor of mildew in our room.
Friendliness of staff: very attentive and professional. The room was spacious and well decorated. Excellent!
Helpful staff, very good location for beach sights and night life
Old venitian mansion with high ceilings, completely redone with excellent taste. Location, personnel and service. Friendliness. Rooms on first and second floors without elevator. Probably difficult for handicapped guest
Room decor, central location, excellent staff
Everything, it was a lovely, quaint little place, very clean, and unique..only since it was winter season, the restaurant was not open...but it was a safe area and we could walk around easily at night. The only thing that happened that was wrong was the lady at the desk recommended a taxi cab who in the end ripped us off on the price by 25. euros...which is a lot when we are converting our money back into canadian...$200 for a taxi from there to the airport was unreal, i feel they should know about this.
The staff was very friendly and helpful, the place is simply great! we stayed in the junior suite apollon and had a great staying there. there's no hook for the shower :-)
The location was very central in the old town, the staff were very welcome, and the building itself had been very tastefully restored. Good restaurant / wine celler. Hard to find fault. If there was any downside, and it was inevitable given it's prime location in the labyrinth that is the old town, is that taxi's cannot leave you at the hotel and you have to bring your luggage about 200m.
the location of the hotel was very good Hotel staff was not very helpful. There was no hot water for two mornings. The hot water was only turned on when we complained. You can only get hot water after 10am. The toilet would not flash for two days. We had to complain several times before it was fixed. There was alot of noise at night, If you are looking for a quiet night, please don't stay at this hotel. Also, my hotel bill was charged twice on my credit card.
The hotel was in a beautiful building. We really enjoyed our stay.
great atmosphere in an old house in good location the boiler noise was quite disturbing.also the guy downstairs trying us to eat in their restaurant was a bit annoying.
the comfort of the bed and spaciousness of the room
The property is very quaint and a nice place to eat. The stonework inside and the patio in the back make for a relaxing meal. Fred the restaurant manager was extremely friendly and helpful with tips on the surrounding area. This property is more of a restaurant than a hotel. The food at Veneto House was very good and the location of the hotel is in the historic area of Rethymo, but the hotel staff was absent most of the time and the rooms were slightly outdated.
Room(s) were great. large, spacious, clean, great decor, nicely equipped kitchen, courtyard terrace was warm & inviting. Location in old town was what we wanted. Staff was not very informative & language sometimes a problem.Too many steps for elderly or disabled.
The location is ridiculous, you are short walk from all the things worth doing in Rethymno. The atmosphere the room creates is also beautiful. Room 101 was close to the dining area, so light sleepers could get woken up by diners. Shower is quite small by American standards, but what isn't in Europe? Parking is also not particularly close. It's a little difficult to check out earlier than 8AM.
Room was large and beautifully decorated.
It was better than expected. Old stone historical house. Great sense of history and comfort Loved all. Perfect for us
Fanstatic placement in the city, excellent value for money We had lucky for half price, full price is rather high
The best place to stay to visit this old venetian city. The hotel is located in one of the nice small streets. Beautiful furnished romantic rooms and a perfectly comfortable bed. The owners are very helpful and nice. This cute hotel gives you a great vibe and lot of positive energy. Finally we stayer longer.
charming rooms, divine mattresses, lovely design of suites around courtyard, warm hospitality, delicious breakfast, great location; we extended our stay from 3 to 8 nights (got upgraded from a junior suite to andromeda maisonette and pegasus deluxe suite)
Spacious room, well equiped and well designed. The garden of the hotel where we had breakfast, which was tasty, home made and a nice variety. The owners are very friendly and offer high quality services. It is certainly a hotel that worths to visit again.
The location,and the staff. To expensive,not worth 4 star hotel
The central location, the setup of the hotel which is an old venetian mansion transformed into a "boutique" hotel, the entrance hall and the little nice touches in the common areas. We arrived very late due to a delayed flight and we were warmly received by a very helpfull receptionist. There was a plate of fruits and a bottle of white wine waiting for us in the room. The beds were extremely hard and discomforting, it was almost impossible to find a parking place close by since the hotel is located very close to a pedestrians only shopping area. Not enough sound proofing, there was too much noise in the morning (doors closing, footsteps from above, staff moving tables). Not a 4 star hotel in my opinion.
Friendly service, excellent location. Trouble with geting phone calls to our room.
A lovely hotel, in an excellent location. The plunge pool was great after a day out sightseeing. Nothing
The friendliness of the staff and the location were a big plus for us, being between the Old Town and the Beach. One huge plus though was the quietness of the situation which was wonderful. The day bed in the room could have been more comfortable with a couple of cushions .
The hotel is housed in an old Ventian building, and there are fresh growing flowers all over the place. If you like the sight and smell of beautiful flowers and the old style feel of this quaint Ventian building, you'll definitely enjoy your stay. Also, Mythos is located in an excellent location - close to the beach, in the center of the old town, 5-10 minutes on foot to the Fortezza. Great location. The facilities are nice, but certainly not 5-star and probably not 4- star. That being said, the hotel's charm more than made up for the shortcomings and we enjoyed ourselves very much.
The charm of the interior decoration, the relative quiet, and the proximity to all one wishes to experience in the city of Rethymno.A refreshing alternative to 'standardization, sterility of large 'international' chain hotels. the same price for my accommodation, as single occupant, for my room as my travel acqauintances paid for their double!
Perfect location in historic Rethymno, Crete. Wonderful room and hosts.
staff was very helpful. Breakfast was OK
The staff is excellent! The whole experience was great!! There is a feeling of peacefulness about this hotel. These are really details and I really enjoyed the hotel. First, you cannnot actually cook; but you have a lot of good inexpensible restaurants. Second, there is no cleaning on Sundays. Third, matresses are quite hard, but this is a question of taste: they are new. I'm sure anyone can live with this.
This was our second stay at Hotel Ideon.Staff are efficient and friendly. De-luxe room was quiet and overlooked the pool. A relaxed atmosphere, we will return.
Location was excellent. Facilities were well maintained and staff were very helpful.
a well presented room with good facilities, very clean, excellent staff as you would expect in Crete, could not ay enough about this place we will be staying here again, just as relatives have said about it.
Great location Breakfast was not good
The lobby was great to sit about and read. Staff was very nice, and breakfast was great. My room was dirty and smelled from bad oders in the hall. In addition, the air-condition leaked and when I informed a desk clerk at the hotel they did nothing about it.
Friendly welcome .clean room .comfortable bed. The fridge in the bedroom woke me up when it was cutting in & out .(Noisy.) the key board on the computer in the lobby needs replacing letters worn away on a lot of the keys we did complain and response was "we know". Not very helpful .
Clean modern comfortable hotel near to both the port and centre of Rethmynon. 24 hour reception.
very good value for money
Central location in Old Town. Good service, good breakfasts, excellent value for money..
The hotel staff was very nice and the cleaning to. Also I liked the hotel´s location, close to everything! No
Free secure parking on site. Good to walk straight into the old town. Good layout and pool.
Excelent location in Rethymno's Old Quarter. Staff friendly and helpful. Room small but comfortable and clean.
the location, private parking and the nice pool
Nice pool area, small but central. Nice Venetian inspired decorationin the room. Great location
Excellent location, nice and clean rooms. Very nice swimming pool. There isn't a fridge in the room. The room hasn't got a safety box.
Location. Wish I would have had a map of how to drive into Rethyemno and specifically locate hotel. Once I got there, it was so easy to get in and out of. Liked the idea of having guest parking.
Good location. Friendly staff. Would be nice to have the choice of a double or twin room. We had twin room.
Location was good, room was large and the balcony was large and with quite sorroundings. No refrigeration to keep cold drinks
Excellent location. In the old town and very close to one of the beaches. Despite it's central location it was very quiet.inside the hotel. Really lked this hotel - lots of space in which to relax. Swimming pool and gardens very pleasant.