Very clean and upgraded rooms, very quiet and peaceful. This is a great place for a tranquil stay.
The place is beatiful and nice There were many people using the pool who were not guests of the hotel, which caused me a bit of mistrust and insecurity.
thick lush beach towels, room cleanliness, room design, animal bridges, energy saving methods, staff, restaurant, beach front, lights at night, lush landscaping, service. The room is gorgeous and well taken care of, balcony, suites with living rooms. Honestly EVERYTHING was amazing....everything single detail I think this might be one of the top two places I've ever stayed. Example: We ordered room service. A guy came to the door with hot food, came in and upcapped the pop and set it up as if you were in restaurant plus brought bonus extra coffee for morning. This might be the most amazing customer service I have ever witness. I seriously could not believe it! Can't think of anything at all.
Nice simple, elegant design. I liked our room with a balcony designed around a tree, and the room was very convenient. We had monkeys nearly every day all around us in the mornings and evenings and it was relatively quiet. Very relaxing and comfortable. Staff was very very nice. Great value for money, would come back if ever returning to north Guanacaste. Housekeeping was very late nearly each day, around 4pm. A bit later than would have liked. The hotel needs just a few simple touches to really amp it up - a simple potted cacti or flower on restaurant tables as well as a votive candle would significantly enhance the dining experience. Dinner quality was relatively poor, but breakfast was pretty good at a great value. After the first night we never ate in restaurant for lunch/dinner. Skimpy on coffee bags in room, had to ask for more.