Everything was nice.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
Very nice Hotel, friendly staff and they have best Spa in Potang beach
Close proximity to Bangla road, shopping and Beach Room was clean but a little neglected, we were going to ask for another room but the pool access was opposite a water feature in pool and in a corner making it the most private room/pool access area which was great and made up for the slightly tardy room.
great staff not yet 100% finished
We liked the breakfast and the pool. The hotel claimed we needed to pay more at check in. Changed that price twice while checking in. Switch and bait. The staff spoke poor English. The bathroom shower did not drain, but did run all over the bathroom floor.
very friendly staff, private beach, excellent spa!!
It was nice staying at this hotel. The only thing is that the rooms are quite far from the reception. Walking up and down the steps to go the rooms.
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Hotel is quite noisy and cleanliness of the room could be improved
Great location right in the mix of things, clean modern rooms, helpful staff & great cocktails from the poolbar!!
The convenience to the beach, shops and night spots . It could be quite noisy late at night - the staff did not have sufficient understanding of English which became a little frustrating at times, but they were always friendly.
Outstanding customer service and attitude by all staff. Some even went above the call of duty to get something for me from another town as I had run out of time to do it myself. None. They were exeptional
Swimming pools are great No morning paper, no Wi Fi in rooms, To far out of town.