This place is undergoing rehab. The standard rooms, as finished, are shiny, clean and bright. Old-style soviet elevators are cramped, but reliable. Exterior of hotel says "Back in the USSR."
Good breakfast,quick service in reception. More cleanliness in a bathroom.
Good location next to the bus station Exellent for making trips out of Parnu.nice friendly staff. good breakfast Quiet room because hotel was generally quiet (time of year) but some aspects eg double glazing need upgrading
The outdoor veranda was quite nice since it provided an opportunity to escape from the heat. Unfortunately, the hotel is not air-conditioned, but the veranda provides some movement of air in the room. Yes, a hotel of that size should have a luggage cart. As we arrived at the hotel with a car, the driver went to ask for a luggage cart and was informed that the hotel guests carry their own luggage. Since we are senior citizens, that was an inconvenience. Our plan was to take the bus accross the street a few days later, and we had to engage a friend again to help with our luggage. A few luggage carts in the very ample lobby would solve this problem very effectively.
Hollyday. Just went to Parnu for a short stay to see the city and the beach. Too hot. The room had no aircondition.
A hotel staff was very rude under people having russian citizenship
I liked good service,friendly crew and magnificent location at Pärnu center. Cause of hot weather,i could have had an air contidioning.
The central location was nice, however due to the very poor maintenance of windows and balconies the noise level was unacceptable. Hotell Pärnu is due for a major renovation, it is an old communist tower, the rooms are very small indeed and the overall experience is not up to the standard expected. We chose the hotell based on the information on the website and assumed that the Best Western brand would stand for quality but were sorely let down. We have stayed in many hotels in this price range but this was the worst.
We had to leave early in the morning. It was Saturday and breakfast time starts 7.30, but we informed the administrator and the kitchen staff prepared the buffer breakfast 7.00. Very nice! The location of hotel - middle of the old trees on the beach is splendid. Even there was a lot of night-life on the beach, is was quiet in hotel room. Also I like sustained functional style of building.
The location is very nice and the staff is very friendly;I am impressed by the choice at breakfast although 24h small coffee shop is available in the hotel ,coffee/tea facilities in rooms would be beneficial; gym or arrangements of any sport classes like yoga would be beneficial also.
Location of the Hotel is excellent.
Very clean, great views, sadly the weather was cold and windy, so could not use the beach
Excellent stay responding fully to expectations. unique location near the beach, architectural design of historical value, very friendly staff, nice rooms, excellent restaurant. You can't ask for more.
Easy reach, location Unusual unpolite, unfriendly lady in check out. I got the impression, that she hates customers
Location and friendliness of staff The breakfast's salad was never fresh
Hotel location is excellent, very close to the beach. Hotel restaurant provides live music performances- piano, jazz music. There is a car parking. Finaly, I forgot my dress in the hotel and I've got it back. Very friendly staff. No disappointments.
We liked almost everything: location, fantastic breakfast, cleanliness. Especially I would like mention a very nice and helpful staff. The room was somehow smaller than we expected, though that may be the problem with our expectations and not of the hotel. The kettle in the room would be rather helpful, though when we asked for one, we were immidiately given a kettle at the reception
The elegant and Grand design of the hotel was perfect for its beachfront setting. Although it is aged, it would not take much investment to make this a premiere property again. Rooms need more upgrade to meet contemporary standards
Our room was in the first floor and we were a little bit disappointed because the view was not very good and not "bittoresk". Next time we want living in the 4. floor. See above.
It's quite close to the city centre, 10 min walking.The staff is friendly and the service and restaurant are good.
Perfect location, near to the beach and city centre
Relaxing atmosphere and location - close to the city center. A nice place to spend time with your family.
Simple room, but clean and comfortable. Good breakfast. Good location half way between the beach and the town center. Its a health center, so its got some hospital look alike. More suitable to families or old couples than to young people.
There is very good atmosphere.I had stay in many hotels in Europe and can say it's real EU standard No
Spa access for free It feels like an hospital for building type, rooms, visitors and breakfast...
I wanted something more included in the spa packadge.
It was in the centre of the town. The hotel is run down. It is straight across the road from a casino and there was loud music blaring all night. The beds were only just passable. All in all, it was not a good experience.
Close to centre Old hotel, old beds, noisy, no A/C, no lift, no breakfast
The location was very good. The view was to the yard... not very pleasing. The furniture was a bit shabby and the sheets were crumpled
very nice simple hotel, but everything we need is there on Friday and Saturday night, too much noise from the street, but not on Sunday and Monday
an old and quite poor , very good location , need a re decoration as soon as possible
Basic, but clean and comfortable room, helpful staff.
It was just a place for us to sleep one night. Confusion on our part, since I really meant to book at the Ranna Hotel, where our relatives were staying, and raved about the place. Live and Learn! No telephone in our room. However, we could change rooms where there was a phone. It didn't matter, since we were informed we could not call outside the hotel anyway! We would have had to use their front desk phone. Really! Am I going to discuss my business in front of strangers??!!
A small hotel with a nice family room and a cosy pub, close to the beach and not too far from the old town and the city center. Just perfect for a family!
The room was simple but practically equipped. The neighborhood is not the best and you can neither see the sea nor the town of Pärnu. However, both city and beach are only a 10 minute walk away. The staff speaks almost no English and the breakfast is not the best.
Very friendly staff. Very good breakfast. Bed- and bathroom textiles ok. The furnishing of bathroom was basic. (No place to put down own toiletbags and clothes)
The location is pretty nice, just 10 min walking to the beach and old city. Price quite attractive. Breakfast wasn't good and the coffee tasted horribel. However, probably you can't expect more for such a low price.
Breakfast system was strange. Not saying bad, but strange.
breakfest could be better.
Small and nice hotell. Chip and very good area. He have beeb there before and we like it.
A fairly cheap stay that included a nice breakfast with a bit of variety.
the hotel is wonderfully close to the beach. the staff of the hotel could be more polite,polish up their manners a bit!
Quite clean, almost like a hospital with a hospital smell.... Really bad service & staff. You should notice, that the elevetor in the hotel only works in office hours, so if you have strolls or a wheel chair, the staff is not ready to help you up the stairs. You just need to wait until the next morning 8 am! We were absolutely terrified of the attitude of the staff and unfriendliness, though we travelled with a baby. The room was filled with cigarrettes smell (from outside), though we asked a nonsmoking room. You should also notice that there is not a spa in the hotel, they just advertise with a name Spa hotel!
Hotel location was excellent, to the beach 10 mins walk and same with the city Breakfast was poor, vacuuming started 8 o'clock, everyday was supposed to be sauna, but one day it was booked as private and another day ot wasn't heated. The only jacuzzi existed, but was out of order...far from spa...all treatments should have been booked before hand
Pretty cheap, ok location Rooms were not as clean as they could have been, beds were not that great, paper walls, breakfast was served only until 9.30 AM
quiet rooms, friendly staff could be less fish for breakfast:)
we did not get the room we reserved (junior suite) but a small double with an extra bed
nice location, friendly personnel, good breakfast the hotel is rather poor. I've never seen such awfull towels before! the room was tiny, too noisy from the construction nearby.
The hotel was in a good position, within walking distance of beach and town centre The accommodation was very basic. The toilet was noisy. Much of the breakfast had run out by 9.15.
Excellent location The hotel rooms were quite shabby
In this price range, rooms are spacious and comfortable. The spa of the hotel is small and definitely not a reason to choose this hotel but you find a big spa just next door if you are looking for one.
The location of the hotel is excellent - central and at the same time a little bit (short walking distance) further than the main attractions, which makes it much calmer than the the hotels situated directly on the beach. There was too much chlore in the swimming pools. There is no possibility for the visitors to recycle the garbage in the room (also no visibly possibility to do so in the common areas of the hotel).
Breakfast was poor - fruit seemed to be old and limited choice.
Very nice grounds, super location, excellent spa, very nice club activity too. They were also most considerate for an extended later checkout to accommodate our spa enjoyment, THANKS!! Air conditioning not great but being a cold night, easy to open the windows.
Rooms was clean and good, spa area is good for people who want relax couple of hours, but not more because there is not so much what to do. Breakfast was good. I wrote e-mail to the office of hotel before I came and asked for one double bed not for to separate and I got the answer that they booked that for me. When I came I've got two beds anyway.
Cleanliness, nice location on the beach poor facilities, the interior decoration could have been better
Nice and modern Hotel, beutifull SPA. Good breakfast.
Comfy beds and a great breakfast. Weak or no wifi coverage in our wing. Ventilation a bit loud.
Good hotel nice 'Spa' area. Enjoyable pool. Excellent rooms including 'Tea and Coffee' facilty-how positively British!. An enjoyable ten minute stroll to the beach. The 25 minute walk to the bar and restaurant area is a bit far. Taxis are plentiful though.
Hot porrage Resturant lacked ambiance
the location no air-conditioning, non-existing or non-working ventilation in the 3rd floor; it was like a sauna, even though the window was open; the window was next to the ceiling so no possibilities to watch out; slow service in the breakfast; the minibar doesn´t have cold drinks
Ammende Villa is an architectural delight that provides a backdrop to a lovely country and most hospitable people
Everything - it was wonderful the staff were so helpful and even presented me with a complimentary basket of fruit and champagne for my birthday - can highly recommend this hotel. Could not fault it.
The art deco building, furniture and contents and the history of the building were of interest. The breakfast was also fairly good. On arrival we were given our keys and told the room was on the 2nd floor. On entering the room there was a noticeable smell of rotten wood. On trying to open the windows the moving sections were not hinged and came right out in my hands. We informed the reception to immediately be offered another room, however, this also smelled. One of the staff told us not to worry as all the rooms had the same smell! Finally, we were given a room in the Gardener's House. a good big room, but the bathroom sink which didn't drain properly still had the same problem 4 days later when we left; the carpet had a number of clearly visible stains on it, and squashed mosquitoes on the walls. Luxury? No. Deluxe Room? No. Most disappointing. Won't be back!
We loved our stay, even though it was only for one evening. We would like to come again. There was no elevator, but then there aren't that many floors and we do like exercise. But some older guests may not. A bath tub would also be nice, but then most rooms in eastern Europe don't have one.
Nice location, very friendly staff at the reception! Tea and coffee was cold at breakfast and not much choice of tea either. A bit dissapointed as they have got great restaurant there which I would deffenatly recommend.
Liked the history of the hotel and the helpfulness of the reception staff. Food was excellent. All prices were high. The bedlinen was 'tired' and needed renewing. It smelt of previous occupants. The floor in the covered balcony had rubbish under the table which was not removed during our stay. The room would have benefited from air conditioning.
It is a truly beautiful hotel. The room itself was tremendous value and the staff were friendly, professional and helpfuö
Hotel Staff very polite hospital and helpful.Beautiful Villa.
Feels great to spend a few days in a true "Jugendstil-Villa", staff is very welcoming, neatly decorated rooms, good breakfast, big garden, 10min walk both to city center and beautiful beach
Just a romantic hotel, good private parking
the athmosphere was great! lovely hotel and great, friendly personnel -
The atmosphere ot the old building, the architecture and the restaurant
The hotel was a beautiful, old building with attractive rooms in a very central location. Atmosphere of old-style glamour. The staff was very friendly and efficient. The hotel had no lift and a fairly steep climb to get to the rooms. No porters available to help with luggage.This was no problem for us, but older people might find it difficult. Apart from that, it was delightful.
The staff were exceptionally helpful and friendly. Upon leaving I realized I lost my watch in Parnu. They went out of their way to call the hotel where we were staying to say they'd continue to look. It is a great location! Good off street parking. Great rooms. We asked for twin beds and were given one junior suite and one double bed because the beds were given out already.
the interior design
Breakfast was lovely, hotel very central and staff were friendly. A little pricey for the room, bit not too bad.
Warm welcome. Very helpful, cheerful staff. Peaceful atmosphere. Central position, near to bus station. Everything was fine
Very kind and polite staff. Large and comfortable rooms. Central position in Old Town Parnu, in a historical building. Rich breakfast. The atmosphere is reservate and warm. There's a small protected parking nearby, locked at night.
Nice location; breakfast Weared out a bit:)
location; could be visited in summer only too cold in the room; child had to sleep in clothes under 2 blankets, heating was just turned on when we arrived. (and only one of 2 radiators was operating). we asked twice for additional radiator, personnel said they do not have any more:(
place of hotel in old town Staff do not clean room after first day and not change towels
It had a good location, even though was a bit tricky to find in the one way system of Parnu.
My single room was nice, bright (Scandinavian colours used), spacious, comfortable, modern bathroom and toilet, good matrass. I slept well; silence at night. Central location, 10 min. walk to the beach. Good value for money, although my opinion at first was the opposite. See negative points I arrived at the Karaoke night. They promised me till 11 pm, but didn't tell me that people stayed for drinks and food, so I had the idea I was sleeping above a public bar and it wasn't quiet till after 1 am. The other nights were quiet, no sound after 11 pm so I slept well and enjoyed to sit outside in the morning. Secondly: In the first night I didn't know how to close the double glazed window with one loose handle. In spite of this first night, I would certainly come back a next time.
Location in old town, add histirical building from outsaid. Music in restoran loud -it is imposible sleep in hotel room!
Central location; spacious room; interesting building; good breakfast buffet; helpful and friendly person at reception
Good location, clean and small nice hotel. Under the room windows is located cafe, where people are smoking and talking. So if it happens at 12.00 at night it is not convenient for the rest of people who like to sleep and enjoy the fresh ear.
We had junior suite room. Very nice: romantic and comfortable.Fits to 4* hotel. Hotel is 3* level. Breakfast is like in economic class hotel. Hotel has parking, but not in private theritory as published on internet: a few reserved parking places in public area close to hotel.
Room was very nicely furnished. The room was big and incredibly cosy. Definitely a positive surprise for such a small city as Parnu.
nice small and stylish hotel. Kind staff and an opportunity to have our motorcycles parked on courtyard behind locked gate.
We were glad to have a kitchen there was no air conditioning, beds were hard
location close to city centre payment for room only in cash! and preferably in advance :)) Price/quality ratio wasn't the best, but these hotels must make their income in the very short summer months, so I understand them...
The personnel were eager to help with parking, washing clothes, showing directions. The outside terraces were nice. we liked the breakfast. The family room was very spacious. The wooden house was lovely, location was close to both city centre and the beach. The bed linen was quite old. The shower and toiletteries weren't what I expected considering the price of the room.
Apartment with two separate bedrooms, small living room and kitchen + terrace with chairs and table was very ok for our four member family.Location of the hotel was excellent, between beach and city center (with shopping & walking areas), some 10 minutes walk to both. Kitchen was said to be well equipped but there was no owen (but still micro owen) and just very basic cooking set. Most of the hotel staff hasn't yet learned to smile for the customers. No air-condition. Hot water was turned off when we tried to have a shower, on/off button in the bathroom without any text or instructions. No hotel manual in the room.
very nice waterpark and SPA inside, location near baltic sea
Hotel was excellent. We enjoyed everything: staff was helpful and English well speaking, room was clean and dinner in restaurant was magnificent. Aqua park was superb for both of my daughters (12 and 1). And most important – it wasn’t expensive. Truly recommend – enjoy!
Aqua park facilities is perfectly designed for families with small childrens
Amazing view, great food, relaxing spa, nice hotel stuff Double bed shouldnt have big crack in the middle. Dubble bed should have big mattress!
Waterpark was excellent!!! Your hotel is wonderful! :)
Its ideal for family vacation. There is not Conditioner in the room.
Excellent location, very friendly staff, great to visit a very special Parnu city, have a break on the beach and some treats …
Position of hotel is good but not perfect you have to pay for parking, towels for spa centre. Also some of guest able to use spa till to noon time some of the after noon be attention to this issue. Poor breakfast.
the waterpark.we had a lot of fun inside the elevator which seems an elevator for goods,not for persons. at our leaving,i had to ask to take the reservation away from the desk(card details have been in full view for everybody).
Helpful staff. Very convenient for all of this very attractive town. Would definitely recommend this hotel. Beds very soft - difficuklt for good nights sleep.
We were just going to spend one night in Parnu and it was close to everything we needed. Breakfast was poor, the smell in the bathroom was awful and there were mosquitos in the room.
Good location, good cuisine Problems with management : description at the web-site doesn"t correspond to the reality. Manager explained me that dbl room king size bed is the same with two twin beds which they put together.The room was veeeery small , but this fact is not mentioned in the description. In a Guest Guide it is indicated that the breakfast time is from 7 A.M. (Monday- Friday), but it was served only from 8.00 A.M.
Handy position in town centre. Attractive decor and atmosphere. Very friendly service. Very good value for facilities and generous breakfast.
I visited Parnu for an event in the theatre and needed a bed nearby. Hotel Hansalinn was the nearest hotel. It is certainly a budget hotel but a nice one. Staff is very friendly and helpful.
excellent quality to price ratio, good breakfast.
I loved it - I chose it because of the price which was very reasonable, and my expectations were far exceeded. It was a quick business trip for me and I didn't expect to feel that the accommodation was such a 'treat', but it turned out to be delightful, excellent food and comfort. I would definitely go there again and recommend to anyone else. Close to bus staion and very convenient for everything too.
Everything was just perfect, couldn't be better.
Traditional Estonian Hotel, small but very comfortable, very friendly staff, and own restaurant excellent! N/A
Spacious room with very good en-suit bathroom No
The location is fine The breakfast is very bad. There is no internet available at the room.
nice and clean too far from the city center
It was clean, quiet and corresponded well for a short stay. Value for money, nothing extra, but for a short and inexpensive sleep-over convenient.
Wonderful 'medieval' restaurant attached where for dinner we had the best food of our holiday Decor grand but rather dark
hotel style and breakfast
Nice staff, spoke good english, smiling young women. Good situation in the centre. No air-condition. We had to keep the window open. The sound of the night club next door kept us awake.
location, interesting breakfast, atmosphere on corridors / hotel facilities bit too simple room furniture and the bathroom decoration / furniture doesn't match the rest of the hotel's style. They could have done a bit more work on the concept.
Nice decoration but we expect better quality and bigger room in relation to the price. quite expensive. Room smaller than we thought in advance. Bathroom small and very simple. Very noise area, there is a disco very close to the hotel and there are a lot of noise at nights. No air conditioning.
The place is absolutely overpriced comparing with the rest in the Baltics. Quality standards are very lowIl rapporto qualita'-prezzo di quest'albergo e' assolutamente inesistente Inefficient staff formed by young girls without language and hosting culture skills , low room quality, ridicolous breakfast, no lift, no porter (try to make an easy trip with 2 laggages by 20 kilos each from the reception till rooms just under the roof), no room cleaner . The whole structure needs to be retinked since a guest doesn't feel no histrical heritage but only a great disconfort . If this is a castle then I'am a ghost!
Hotel staff was nice and room had lots of space. Hotels location in town centre was ideal for my trip (long weekend during new years celebrations).
clean and quiet place, very near to the bus station; people are friendly and the "concept" (the middle-age) is cool
St. Petersburg is centrally located in Parnu with easy access to the main pedestrian mall and nearby restaurants. It is also a short distance from the central bus station and a large super market. The beach is about a 10 minute walk along beautiful tree lined streets. They do cater to foreign tourists. The buffet breakfast included was the the typical Estonian breakfast fare-
Quiet room at first floor, friendly staff, continental breakfast was ok, outside terras, front-side rooms at first floor are convenient. internet worked fine, walking distance from beach and city center. no airco, rooms at backside with "double" bed are for tiny people.
Nice, stylish furniture in the rooms and lobbies. Good beds. Breakfast was served in the restaurant of the hotel, Must pärl. During weekend evenings, cabare performances are held there. Part of the rooms are very near to the restaurant and probably noisy then. We visited on week days and it was no problem.
The hotel's location is excellent - nearby seaside and nearby the centre of town. I felt I had been treated by staff (very helpful and friendly) as a princess. I had a very comfortable time in Delfine and it was a pleasure to stay there. Interior of the building and my room were very nice.
The hotel room was nicely decorated and clean, and the spa facilities (beauty treatments) were extremly cheap. The location was neither on the beach or in the town but it was an easy walking distance to both. The beach was only a few mins walk away and the town a little bit further, I would recommend this hotel as it has been one of the best three stars I have stayed in. The only issue I had was that there was a function the night I stayed (it was a saturday night) and I could hear the music in my room until midnight.
Very helpful and friendly staff. Squeaky matresses
Hotel was very near the centrum and services. Parking was behind the hotel (even small) but car was more safe there. Also the koidula park was near just opposite side ofthe street. Parking place behind the hotel was very small and there vere not marked the optimal amount of parking places. So people parked so and so and alos stucked the parking place entries from both side. Mini bar should be in the room and air conditioning too.
location is good, staff friendly, room nothing special but I just used the room for sleeping :) weak breakfast (but you can't expect also much more for this money... the hotels in this small town need to live from the 2 short summer months for the whole year), difficulties with parking in the hotel parking lot (but I just exercised my patience a bit and then all was good in the end ::)
Very charming character, good location
Small nice hotel, good location
Good basic hotel
Eating was easy with children. Double room which was changed by hotel to us was good. Location of hotel was suitable for puropose Parking place was too small. Difficult to find space to the car.
Well run spa hotel close to parks and beach.
Location quite ok, close to yachtclub and oldtown there was no air conditioning and it was impossible to sleep during hot summer night and open window did not help at all. very narrow beds,
Good parking facilities, friendly presonnel, acceptable price/quality The pool is open only very limited time during a day