You will love this place!!! They will make you feel so welcome and special. We stayed in a suite away from the main part of the hotel. They have golf carts to take you to and from the main areas. The walk to the main part isn't bad as it is downhill and just takes a few minutes, the walk back...not so much! One of the golf cart drivers took me around on his cart to look for monkeys, he was so nice. They are everywhere, but you have to know where to look for them. The food is really good, the spa is beautiful and the grounds are so lush and tropical. There is free WiFi in the outdoor lobby area, it is like $40 (maybe?) for 3 days in the rooms. We loved the adult-only pool, we were there in Feb. 2011, so there were not many kids, but I bet it is different in the summer.
As I arrived at this hotel, my entire soul started to relax. The staff are amazing. Every detail is attended to. The staff actually take the time to learn what you want, and they cater to those needs. This is not a place for people who want constant nightlife and action. But it is a wonderful place for relaxtion, and families. There are numerous activities such as kayaking, cooking classes, and the spa! Two beaches add to the experience. One is a quiet beach that is perfect for older adults looking to get away from the noise of small children. The restaurants are fabulous with delicious fresh fish and other assorted dishes. The rooms are spacious with big comfortable beds, large soaking tubs, balconies with screens, and the sounds of the ocean. I can't wait to return.
We stayed at the Four Seasons December 1-6, 2010. It was an absolutely wonderful vacation. My wife tells me that she likes staying at the Four Seasons because the staff always make her feal like the most important person in the world. The Four Seasons in Costa Rica did that and more. This is a beautiful facility. The quality of service and the staff would be hard to beat. The activities were a great thrill. The food was memorable. It was all very good. I wish that I had the writing ability to tell you just how wonderful this resort is. We want to go back. It was that good. The location is perfect, but what makes this resort so special is the staff. There is a quality of serivce here that would be hard to duplicate. We strongly recommend Four Seasons Costa Rica. The only thing I can say is Wow!!! This is even more than we imagined when we planned our trip. It was worth every penny.
The public areas of this all-inclusive hotel are lovely, however the individual rooms could be in any hotel anywhere in a major city - decor lacks any hint of where you are & the bathrooms definitely need updating - the public areas are poolside with views of the ocean and the expected oceanside open-air dining areas and bars are picturesque. Food was good (nothing outstanding) best dinner and lunches (if you don't want bar food etc# were at the Italian restaurant by the spa pool - which is a lovely quiet #no kids/loud music allowed# pool spot if that's what you prefer. My opinion? If you're going to Costa Rica and only stay here #& maybe just do the long daytrip to the volcano/rainforest# you're missing out on the real beautiful scenic Costa Rica - it could be any all-inclusive anywhere in the Caribbean/Central America - nice but ..... We spent the first half of our time @ the Arenal volcano #The Springs Resort# and then came here for some relaxing at the beach, which for us turned ou...
A fantastic place to stay. The staff is very friendly and are extremely professional. The rooms are beautiful as well and the beds are some of the most comfortable I've ever slept in . We only had a couple issues with room service while we were there. . My only disappointment was with their signature steakhouse restaurant at the golf course. The steak I ordered was seasoned heavily nearly to the point that I could not eat it. It was also very tough for a $* ribeye. In addition, we had asked for water to drink and made the mistake of not clarifying which type of water and were charged heavily for bottled water that we had not asked for. Our mistake though. The room service menu was excellent and I would highly recommend the food in any of the other restaurants . The beaches are fantastic and some of the activities available (free of charge) at the resort are fascinating and very fun. This location is remote and beautiful. The only drawback is that if you want to sample to 'local' lifes...
This is a great hotel. Perfect if you want to relax. Hotel is in a remote area, minimum 45 minute drive to get to ANY city/town including the Liberia Airport. If you are looking for a party atmosphere this is not the place. Service is fantastic!
Amazing, Amazing. We had their ''standard'' deluxe room. We could not have asked for a better place to spend the last couple days of our vacation . Spectaular. Food is fantastic. The SPA.... OMG. If you can do it, go and stay at this resort. Even if it's for 2 nights, it will be worth it.
Staff was very nice and very helpful - far above and beyond expectations.
Clean, adjustable firmness mattress. Good menu at restaurant with reasonable price. Free shuttle to airport. Convenience items for sale 24 hours, for that late night aloe, allergy meds, or upset stomach. English spoken by all staff I talked to. Nothing was bad about our stay.
The bed was very comfortable and the bar/restaurant staff were lovely. The proximity and airport shuttle make it convenient for early morning flights. The air conditioning unit was extremely noisy. My husband and I had a terrible sleep. For the price of the hotel and the Hilton name we were very disappointed!!
Comfortable beds, and great service. The air conditioning is loud, and the windows don't open.
Clean, nice pool, great food in the dining area The city is far from the hotel.
Very clean and upgraded rooms, very quiet and peaceful. This is a great place for a tranquil stay.
Nice simple, elegant design. I liked our room with a balcony designed around a tree, and the room was very convenient. We had monkeys nearly every day all around us in the mornings and evenings and it was relatively quiet. Very relaxing and comfortable. Staff was very very nice. Great value for money, would come back if ever returning to north Guanacaste. Housekeeping was very late nearly each day, around 4pm. A bit later than would have liked. The hotel needs just a few simple touches to really amp it up - a simple potted cacti or flower on restaurant tables as well as a votive candle would significantly enhance the dining experience. Dinner quality was relatively poor, but breakfast was pretty good at a great value. After the first night we never ate in restaurant for lunch/dinner. Skimpy on coffee bags in room, had to ask for more.
The place is beatiful and nice There were many people using the pool who were not guests of the hotel, which caused me a bit of mistrust and insecurity.
thick lush beach towels, room cleanliness, room design, animal bridges, energy saving methods, staff, restaurant, beach front, lights at night, lush landscaping, service. The room is gorgeous and well taken care of, balcony, suites with living rooms. Honestly EVERYTHING was amazing....everything single detail I think this might be one of the top two places I've ever stayed. Example: We ordered room service. A guy came to the door with hot food, came in and upcapped the pop and set it up as if you were in restaurant plus brought bonus extra coffee for morning. This might be the most amazing customer service I have ever witness. I seriously could not believe it! Can't think of anything at all.
At the top of my list is the hotel staff. Warm smiles and generous service. Friendship. They responded quickly to meet my needs and expanded beyond what I asked for and made suggestions that enriched my experience. Suggestions for excursions came unprompted and they made arrangements for travel with taxi drivers they knew and had confidence in. I also greatly enjoyed the open air restaurant's cuisine. I wish I had some Aguacate de la Reina in from me right now. The whole experience left me with a permanent smile.
Excellent staff and great safe feel. Hot as hell, loud external city at night, no hot water in shower.
Restaurant was okay, close to bus station, central location Very noisy, rooms do not have carpet, no hot water in any rooms, hot at night, airport shuttle is a rip off at $25 when you can walk across the park and catch the public bus for $2
Very good value for money. Good location, clean, helpful and friendly staff
Nice oasis in the otherwise forgettable Liberia WiFi didn't work, need to go to McDonalds but no biggie
The internal patio and The restaurant The room didn't have ventilation and it smell really bad. They tried to make The smell better with candles but it was really strong. They gave us a free breakfast after we complained
Nothing and om being dead honest. If I had to pick anything is pick the food. Rooms are a dump !! I cannot express this any stronger, I paid 70 and I got ripped. Blankets were non existent, no a/c, no service, front desk guy was rude. Laughing and joking on a personal phone call while I was trying go check in. Not to mention the music that goes till 10pm, than fireworks. Screaming and music again at 5 am. No thanks !!
Great hotel if you need to be close to the airport. It's about a 15 minute drive with traffic. Only thing is they don't offer an airport shuttle which would've been nice. We had to pay a $20 cab ride. It had a great pool for kids. Very clean. No shuttle to airport
Loved the pool and hot tub. Excellent walking access to downtown area and restaurants. Air conditioning didn't work.
Everything was awesome. Eric was an amazing host. He does most of the work around there and is very good at his job. Nothing. The food, the beds, the atmosphere... Everything was great! I highly recommend staying here if you get the chance.
Easy in, super clean and friendly service. Little sparse on the accommodations but great value. No complaints.
The place was clean and the staff was great. The bed wasn't the most comfortable, but it was okay. There was a lot of noise from the casino area until 6am.
Staff very friendly and accommodating. Rooms clean and comfortable. Food was delicious and plentiful. Huge facility would be great for business meetings or seminars. Large, well equipped fitness center. Beautiful surroundings with small pond and botanical garden. Convenient to shopping and transportation. Casino is small, but a lot of fun. Problems with computer systems and credit card payments. Had I not known something about the subject (how card readers work and what happens when paper runs out in printer) I may have been forced to go to the bank and get cash. Manager seemed preoccupied and indifferent when confronted with he problem and was the only one on staff not focused on the quality of my experience.