Localização do estabelecimento
DoubleTree by Hilton at the Entrance to Universal Orlando, em Orlando, deixa você nos subúrbios, um local conveniente para Hollywood Drive-In Golf e Universal Studios Florida®. Este hotel fica bem perto de Orlando Premium Outlets International Drive e Universal CityWalk.
Sinta-se em casa em um de nossos 742 quartos com geladeiras e dock para MP3. As TVs LCD 32 polegadas com canais de TV premium garantem sua diversão e o acesso de cortesia à internet sem fio mantém você conectado. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As conveniências incluem telefones, além de cofres e cafeteira/chaleira.
Instalações recreativas, de spa e premium
Desfrute de uma grande variedade de instalações recreativas, como piscina externa, uma banheira de hidromassagem e uma academia. Comodidades adicionais incluem acesso de cortesia à internet sem fio, serviços de concierge e sala de jogos. Se você planeja passar o dia em um parque temático, pode pegar carona no traslado de cortesia.
Este hotel oferece várias opções para suas refeições, incluindo 2 restaurantes e uma cafeteria. Se você preferir ficar no quarto, poderá solicitar serviço de quarto (horário limitado). Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem um business center, serviço de limusine/transfer executivo e check-out expresso. Este hotel possui um espaço de 6039 metros quadrados, contendo espaço para conferência e salas de reunião, e é o local ideal para quem está planejando eventos em Orlando. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
The chocolate chip the give us is delicious and location is good
The room was not good. High prices por breakfast and parking lot. Staff not really excited about working.
The staff were great and quick to help out. The hospitality staff were great and cleaned and replenished towels. The hotel was right across from the entrance to universal and the shuttle bus was great and dropped you off right inside the park.
The blankets on the bed were thin and there was no complimentary breakfast.
Too expensive for the cost
Restaurant has very limited options and is more expensive than the value provided
Loved the location! 10-15 min walk to the park along a shaded sidewalk. There is a Starbucks in the lobby which is always convenient. The beds were very comfortable, although the duvets were not particularly nice or soft.
The interior of the hotel is not up to par for ~$200/night. The halls had a strange, musty, moist smell. The porcelain of the toilet was severely scratched. The towels were scratchy and thin. You are definitely paying for location with this hotel.
Dirty outdated rugs and decorative pillows. Smells like mildew in the room.
It was very close to Universal Studio
Bus to Disney was limited somehow
Walking distance to Universal Studios as well as local restaurants and Walgreens.
Everything was great!!! Will be back soon...
Romantic - closest hotel to universal - service was excellent.
The water smelled like sulfur. The plumming needs to be updated.
Price and within 15-20 minute walking distance to Universal. It is a nice walk after you cross major intersection.
Hotel is dated, one of our double beds was very uncomfortable, a/c was noisy, but you cannot go without it...
Nice overall, great location right outside Universal main gate, awesome staff
Towels messed up when I got there and duvet was missing from bed. That being said, the staff treated me great and even gave a discount bec of the bed/towel issue so I really can't complain there
Extremely convenient to Universal. Very nice and accommodating staff.
Carpet was so dirty that I could not walk barefoot and the phone was filthy
I liked the view. Had a view from the 12th floor of the city.
We booked a king bed and at check in we were informed that they were out of king beds. They comped our parking charges however ($15 a night) which more than made up for it.
The check-in time was not until 4pm and then you were required to check out no later than 10am. The house keeping staff forgot to replace the towels in our room. They were also rude and came into our room saying "house keeping" without knocking. I told the staff member to leave and she acted annoyed that I was inconveniencing her. All that being said, next time I would have just spent an extra $50 and gone somewhere nicer.
Was surprised with a $15 parking fee
Everything about the hotel was great! Loved the staff!
Shuttle service is not the best. Lionel is the best bus driver though! It's just the shuttle only runs to universal in the morning and doesn't offer return shuttles until 4:30pm- 8:10 pm. It would be nice to have a midday shuttle for a break from the crazy day. I would almost have stayed at the more expensive hotels that offer more flexible shuttle times.
Closeness to Universal Stidios
Staff was at times rude and room service was horrible
The front desk staff was excellent...fast check in and check out. I also got a late check out which helped out a lot with my flight schedule. Our rooms were clean and the housekeeping staff was attentive to our needs. We had a beautiful view of Universal Orlando!
We didn't receive our bill under the door and the front desk didn't have it either. They said they would email it. The Starbucks closed too early. They closed at 1:00pm on Sunday and 3:00pm on Thursday. The stores hours were not convenient for Starbucks patrons. Valet staff had good and not so good moments. They could have been more visible.
It was easy to get to from Interstae 4 and close to Disney World.
The prices in the hotel for food and beverages.
Linda was very friendly and welcoming. Thank you!!!
Location was great for universal parks
Roach and long hairs in the shower, Asked to change rooms and nothing was available Room was dirty And room service arrived cold
Staff was great
Wall paper falling off wall. Burn marks around outlet. Dirty AC grill. Chipped paint and dirty bathroom storage
Staff had very poor hotel etiquette. Noisy doors. Missed important wake up call and no apology or compensation. No decent food. And what was available was overpriced. Bar was overpriced.