Localização do estabelecimento
Hilton Garden Inn New York/Manhattan-Chelsea deixa você no coração de Nova York, a uma curta caminhada de Fashion Institute of Technology e Manhattan Mall. Este hotel fica perto de Macy's e Empire State Building.
Sinta-se em casa em um de nossos 169 quartos com ar-condicionado, geladeiras e TVs de tela plana. O acesso de cortesia à internet com e sem fio mantém você conectado, e a TV com programas a cabo garante sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo. As conveniências incluem escrivaninha e jornais de cortesia, e a arrumação dos quartos é fornecida diariamente.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como uma academia, ou outras comodidades, incluindo acesso de cortesia à internet sem fio e serviços de concierge.
Este hotel oferece um restaurante, que apresenta um bar, ou fique no quarto e aproveite nosso serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã buffet está disponível diariamente por uma taxa.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem acesso de cortesia à internet de alta velocidade (com fio), um business center 24 horas e check-in expresso. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Chose this hotel for the price/location. Obviously you don't exactly get what you're paying for in NYC, but it was a clean hotel that was just that, nothing special.
They slap you with a $50 resort fee without telling you - was told I had no extra charges at checkout, and saw the charge on my credit card later.
Nice touches were that the lobby had a water dispenser with fresh fruits in the water and cookies were served at the lobby at certain times. Staff was attentive to our needs.
Broken shower head- sprayed from the base. Tight quarters with barely enough room to move luggage for 3.
Very friendly and helpful staff. Clean room. Tasty free coffee in the lobby. Good sound proof wall so that we did not get bothered by young group's loud chatting next door through night.
The only issue was the noise of the air conditioner heater.
Everything was 100% perfect. Room was clean, bathroom was clean, view was nice. Staff was friendly and accommodating with our luggage needs etc.
I chose to be on the highest floor to get the best view and we heard loud music coming from down the street or somewhere outside as we were going to bed. It eventually stopped, and no one complained of not getting a good night's sleep due to it.
Customer service, reservation team and management all were pretty terrible. Provided no accomodation for a change or adjustment in reservation. In addition the front desk person was rude and abrupt when nobody else was even in the lobby. I left this hotel and went right next door to the cleaner and friendlier Hotel Indigo.
This was my first stay at Hilton Garden Inn Chelsea. I like everything about this hotel. Location is very good in mid-town Manhattan close to shops, clubs, bars.The customer service was ok. The room was big, very clean & comfortable.If you are in a mood for a Playboy TV channel it's free you can watch it in your room. I was on 19th floor the city view was ok nothing special. I will recommend this hotel to my friends & family. From 0-10 I'll give 9++++.
Check-in is at 3pm. I arrived at 3:30 pm and my room was not ready I had to wait for 15 minutes in a lobby.
Cleanliness of rooms and hotel as a whole.
More attentive front desk staff. Assisted others before ourselves and other guests who were clearly lined up first.
For New York this was a pretty good size room with 2 queen beds.
It was a very basic hotel and rooms were on the small size, but it was exactly what we needed. We loved that there was a microwave and fridge in the room. Clean. Small clean lobby. Staff were generally very friendly.
The hotel was in a great location for sight seeing and the sub way. The hotel staff were friendly and accommodating. The rooms were clean. The beds were very comfortable.
Although the breakfast was an "all you could eat". I thought $16.50 was a little over priced