Staff were very nice and helpful. Room very small, but as I expected. Bed comfortable and accommodations were great for the price.
Hotel staff was very friendly and helpful.
Our hotel door was jammed a bit and was hard to open and close. The door knob was also broken so you would have to turn it all the way and basically kick the door to open it.
The hotel was nice,but staff was really rude and unwilling to help you. I wouldn't recommend this hotel to people witch are looking for a hostel like experience.
Staff,Staff,Staff,especially male Caucasian guy. He was rude to me and my sister.
The staff were really helpful and the room was very clean
The room was not available for us on the first night and we were checked in at another hotel. Also the tv didn't work, there was no iPod dock and the shower valve was unreliable.
The sitting room was nice and big with a few tvs.
The beds are bunkbeds. The lockers in Room 326 did not close so you could not put a lock on them.
The mattress of the room was criminal and there is plenty of room to improve the premises of the hotel and its rooms. The price is high for the quality obtained.
Clean, but the heating battery didn´t work properly so it was quite chilly in the room.
Good location, nice atmosphere, cleaner than the average hostel in NYC
always a long line at the reception desk
There were the problems with hot water in the bathrooms (2nd floor) in the morning during my stay in the hostel
Every person that I saw coming to the front desk, including me, would have a reservation problem. Or it wasn't registered, or a different number of people were booked. If you stay there more than one night, expect to have to change rooms!
Reading reviews over Broadway Hotel & Hostel on the internet, we had low expectation and was prepared for the worst. But we were pleasantly surprised on arrival on how good this hotel is. We had the Double Bed / Deluxe Room. The room was clean and spacious. Excellent bed with clean sheets. Nice, clean bathroom and clean towels everyday. Two blocks away from the subway station, and lot of nice restaurants / cafes in the neighborhood.
no water cooker, no phone