Away from strip--Good. Excellent location. Great prices. Will stay again. Enjoyed my stay. See above
Quiet, excellent staff, spa options Had higher hopes for the quality of the food at Farm, the supposed farm-to-table restaurant
Room beautiful, nice designs, free fitness center I used twice, pool beautiful and we used it, buffet very nice No coffee pot in room and the door on the shower stopped moving-I almost got stuck in the shower and manhandled the door open--it came off of the track from me just opening it. For a brand new hotel it just made me conclude they got a good deal on their shower doors and were manufactured cheap and were already falling apart. I recall it scared me because it was very heavy glass and I did not want it falling on my foot (feet) while in the shower. I rated the working order of the facilities poor only because of this one thing otherwise all ok.
Atmosphere Too short, wanted to stay longer
Location isn't bad - near restaurants, shops and the highway. Parking is pretty bad - very few spots allocated to hotel guests. Oftentimes I had to sit in my car waiting for someone from the casino to leave. Also, would be nice to have glasses in room rather than cheap plastic cups. Limited newspaper selection too - only the local paper.
Great people! Very accommodating. Free valet parking when we visited. Nice place, good view. In North Las Vegas, quieter than strip. Not the place to go if you want the strip. Room type was wrong, but the staff got us the correct room type fairly quickly. Some small glitches.
not crowded away from Strip noise free wi-fi and exercise room lovely coffee bar - and free!
Room is nice and comfortable. Cheap plastic cups in room. Only local newspaper available. Wifi is slow and forces login every day. Etc. It could be a 4-Star hotel, but they cut too many corners.
Staff was excellent, room was clean and spacious. Bed was not very comfortable.
Very quite coffee and newspaper in the morning awesome room with nice view No dislike
I liked the buffet and the amount of selection, I liked the Texas decor - being from Texas, it was familiar.. The gift shop clerk was the most helpful employee of all; room was comfortable, although the view from the non-smoking floor was just of the parking lot.. The price was unbeatable, for the short notice this trip was booked in. The desk staff was horribly rude from the moment we walked in; we arrived too early for "early check-in", and we're told to check every 5min to see if someone checked out, even though nobody would arrive to clean any rooms for another 2hrs. Kimoko (front desk) argued and lied about statements she made to my husband, which only further frustrated us. The only redeeming factor was the gift shop clerk, who answered any questions in a positive and comfortable manner.
I came to the hotel, they didn't respect the reservation and told me that you were overbooked and they don't have room
Location We left after one terrible noisy night. Family of 6 living in room next to ours. Call and left messages on three different managers voice mail. Left emails. Called your customer service to book another hotel. To date still no refund or return calls. You should it even have them as an option anymore. We have stayed there several times but now it has turned into housing
Did not make the trip due to bad weathet conditions. Was going to see my mom due to going threw chemo and radiation. Would not refund money eill nevet use this site again. Would not even rebook for a later date. How sad.
The cafe was completely under staffed . We waited over a hour to get our drinks after being seated . Plus the surprise $100 deposit plus the in mentioned $20 resort fee did really leave me cheap gambling cash , so the stay was pointless.
Staff and food. Room was quiet. We were able to park fairly close. Breakfast buffet doesn't open until 8:00am. Pretty late when you have to be somewhere. The non smoking area has no barrier to keep the smoke from those smoking 10 feet away out.
Bathroom not very clean. Looked like they cleaned the bathroom floor with a dirty mop. living space not very well vacuumed
Affordable, convenient, and off the strip Slightly uncomfortable mattresses,
The hospitality was super. Everyone was very nice and was very hospitable. Will definitely return. Would have like being able to use the business area without a charge and to be able to print boarding passes without a charge.
Easy drive to Fremont. Key card needed for hotel. Restaurant s and theatre good. Kids arcade next to theatre has entrance on side Didn't see kids except at buffet. Nothing
I like that there is so much to do right on property. They have a little bit of everything. The prices for food, bowling, bingo, drinks, etc is unbeatable. I booked three king rooms. I got two double queen rooms and one king room. The shower temperature was not consistent. It kept getting scalding and cold while we were showering. The windows in the rooms open all the way and there aren't screens on them.
Clean The ice machine was very far from the room
The size of the hotel. Plenty to look at. Location on the strip. Good casino. I didn't get the room I booked.
Amazing, I stayed in acouple of other hotels in las vegas and this one by far is the best, the room is amazing as well as the hotel- in the 2nd floor thair r the resturent as well as the shopping place and a mini river, you can even go on one of the small bouts there - its just amazing Well my room dint have a good viwe, I didnt want to pay more for that but I end up regrating that :p
I really like the placement and decoration of the suite room, and for the restroom, the shower and bathtub are seperated, it is very good. It is a little complex for going to my room from lobby.
Very nice room, big, new, great bathroom. Very good location. Service is horrible. They didn't find my reservation (had to wait for 20 min during checkin). There were sticky glass stains on the night table! The TV had poor signal, they came to repair it and were from 11pm to 12:30pm in the room trying to solve it without success (the first technisian just came to say to me to call again since his shift was ending at 11pm). The most surprising thing was that at 8 am a maid came into the room shouting room service!!! (can you imagine at 8am in Vegas?)...really horrible considering the price and being the famous Venetian...never again.
The architecture of the hotel ; hospitable staff and professional hotel management. The suite size and furnishing is luxuriously perfect for a couple on a leisure holiday. Between Venetian and Palazzo, you will not want to go anywhere else!
good dining, calm, perfect location
Size of rooms beautiful deco People yelling in the corridors at 3am
Aproveite o hotel. Excelentes restaurante e otima localização. Quando se esta hospedado no hotel a entrada na TAO é gratuita e vale muito a pena. Tive um problema no check in, no horario que fiz o check-in fui informado que não possuia quarto livre na torre nova, apenas na torre antiga e se quisesse um quarto lá teria que pagar. Porém 3 pessoas do grupo(5 pessoas) que estavam comigo fizeram check-in juntos e 1 min após o meu consguiram ficar no novo quarto.
The pools. The large bedrooms. Choice of restaurants/cafes. Location. Having to walk through the casino.
Very well organized for such a huge resort. We were warmly received & guided to our room.
Hotel property is impressive They dont provide any complementary breakfast or for that matter a cup of coffee
I loved the décor, most of the staff, and conservatory. The show (O) was great too! We had a couple of issues with staff, the main on being the guy who "checked" the keys before entering the elevators was rude and not at all consistent with who he checked (both in our favor and against). When my husband asked him about it he was combative and obnoxious.
location is good, I thought the overall cleaniness of of facility starting to look a little tired, rooms were ok but house cleaning did not do a good job for making up room.
Very luxurious, huge casino, welcoming staff. Fountains are a great attraction especially at night. We had problem to check in. Hotel didn't receive reservations from Kayak/Amoma. Took two hours and dozen phone calls to finally chek in. The pool area was great except there almost no sunshade umbrellas which are a must in Vegas sun.
Clean, Very accommodating, courteous staff and comfortable amenities we were very pleased and would highly recommend
bed was very comfortable; food was good; everyone very helpful noisey room, no place to get away from smoke, needs several coffee shops 2 for s not enough
Location is excellent and the hotel has a lot of nice amenities. The fitness center is well equipped. The conservatory was beautiful, as always. Check-in on Thanksgiving Day was packed, and we waited about 30 minutes in line. It seems like there could be a better system. Parking garage was incredibly crowded and, in fact, we had to park at another hotel one night because it was full. The air handling system is not as good as other hotels. It was incredibly smokey, even inside the buffet where smoking is not allowed but apparently diffuses into the dining area from the casino. And we had to trek through the casino to get to and from the elevator to our room, so we could not avoid the smokey air. They should look into removing the chlorine taste from the tap water, perhaps a reverse osmosis system or charcoal filter, at least for the water served in the restaurants. The bathroom had loose pieces of silicone caulking all over the floor. Of course, everything was quite expensive, from the mini-bar items to the hotel cafes/coffee shops to the water sold in the hotel shops ($5.25 for 1 liter) to the parking ($10/day).
Fantastic location. We had an okay room. Restaurants are all incredibly expensive. You would expect much more for your money. We only had one bath robe, a small TV, and my front desk staffer was very unfriendly. She had me booked in three rooms for the same night and suggested I would have to pay all three. I said it was a mistake and eventually she got it sorted. For the price, you expect more. Would not recommend nor stay here again. I've stayed at SLS and Montr Carlo and would easily pick them instead.
Pretty hotel. They started to charge for parking!!! (This was not notify earlier in the booking) They give us room keys that don't work. ( happens more than one time) The walls don't cancel noise. I could still hear other people talking and in the middle of night. Placed unauthorized charge on the room for no good reason. Had to call to Ask the staff to make it correct, took very long time. Bad attitude also at one point they hung up on us. Iineffective staff that's was rude made the stay even more frustrating. Buffet quality of food, taste and atmosphere had lower dramatically!!!!!
fountain resort fee and parking fee. Room which was upgraded smelled like vomit.
Comfortable bed and spacious room. I appreciated the fitness center and the various weights and cardio machines. However, it was located quite a distance from the rooms. You had to walk the entire casino floor, past the lobby to get there. You're really paying for the location on The Strip. The room was nice but what comes out to be over $322/night including all taxes, etc the room and accommodations themselves weren't worth it.
Nice, but not 5 stars
Very beautiful place, very stylish. There are tons of restaurants, shops and art pieces throughout the property. There's a night club Jewel there too. The concierges are super helpful. You can check in and out online. The hotel is situated well, can easily cross over to Cosmopolitan nearby. There's also a free tram, which can take you to Bellagio. I thoroughly enjoyed my stay and hope to come back again sometime. The pools and the hot tubs hours are 9 to 5. I was at Aria for a conference and 9-5 is when its activities are taking place each day, which made it difficult for me to enjoy the pools and the hot tubs. Managed to do it just one day, when the conference activities finished an hour and a half earlier. We did have our conference's party by the pools, but I'm thinking not every day they must be using the pools area for private events...
Smoking in casino
Aria has a great location on the Strip. Very convenient to check out Bellagio founrains, nightlife at Cosmo or just staying within rhe City Center confines. Its a bit smoky in the casino area but not any more than others.
Great customer service
Staff were awesome to deal with. Very friendly, from check in, cleaning staff, to check out! Nice hotel, and the food was great. I found the casino was smokier than others on the strip. As a non-smoker, I found this discouraging. And the walk from the strip was a bit of a pain.
everything but the wifi please up you wifi game!! It is one of the most important features!
Room amenities were excellent, the integrated technology made it an exciting new experience. The bed was extremely comfortable and the bathroom layout was also superb. The floor in the bathroom wasn't not clean to the 5 Star level. My wife drop her earring and I ran my hand across the floor to retrieve it and it came up completely covered in dirt and dust, would not expect this form a 5 Star rated resort.
Had a great coupon deal for one night at a wonderful, classy place. Sharp, professional, top-notch hotel!! The Casino floor was busy and there are a lot of hotel restaurant choices. My favorite experience was at check-in: when the line at mid-morning got a bit long, I watched a manager quickly find another six or eight staffers for registration and 'boom' the line was gone and I and others were taken care! Smoking in the casino, but that is everyplace in Las Vegas.
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
The staff solving my inconvenient with room Smoke odor in the entire hotel. An extra charge for resort fee that I was not awared.
Windham bugs you every time you go up to your hotel room. You had to walk past their little booth to get to the elevators but if you take that out it was perfect.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
The hotel room was very nice. That's about it The valet staff was very rude to us. Basically rushing us. Getting to our hotel was so confusing. Ice machine was broke.
The price of the rooms were about $75 with resort fee. The Internet service did not work.
Location is great. Self-check in system was very cool. able to skip long check in line We had a non-smoking room, but there was smoking smell around the entire floor. It was bearable though
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
Vista da Strip é incrível e o quarto é bem confortável. Serviço da equipe de frente do hotel quando você chega de carro é muito ruim e grosseira. Não dei gorjeta por que achei o serviço ruim e o funcionário foi mais grosseiro ainda. Equipe do balcão do check in pouco atenciosa. Taxas extras no check in são muito desagradáveis.
For the price it met our needs. The couple next to us were loud and violent, i.e., domestic violence. The security staff did a fair job if dealing with it. I felt the walls were to thin, hence, a bit noisy.
I was able to upgrade my room from the lodge to a tower for $5 more a night which I really appreciated. I enjoyed being able to play the penny slots at a Max 45 cent bet. Over priced Pepsi products. Motor lodge seems murdery...
Convenient Can't have a hot coffee in the morning because no hot water available.
30 a night. Had to stay in manor across street.
Run down. Peeling wallpaper. Questionable cleanliness.
The staff there was very polite and helpful. The room I had was run down. The sheets looked gray and there were spots of dirt on them. The faucet on the tub would not shut off completely and the bed was lumpy and uncomfortable. AC in the room was very noisy. Finally had to turn it off so I could sleep.
Staff was courteous Location undesirable Room extremely far from the check in counter
The purpise of our stay was to make are the kids hace fyn because we are considering moving to Vegas. The location was good, plenty of food options and shops if we needed anything. Fun play for the kids. Staff was nice and accommodating. I hated walkibg through cigarette smoke to get to my room with my kids, but hey its not California. The toilet kept bubbling up and the rm smelled like sewage on the second day. We had to walk down 27 fpights of stairs because the elevator was down and everyone wanted to ride. The pool area was right next to a construction zone and our kids really wanted to swim. My kids still had fun but, next staying somewhere else.
Don't like nothing about the hotel. Everything looks old and broke down. Needs to be updated ASAP I didn't like the way they try to draw a map for customers to their rooms which is confusing. Don't like the way the rooms are out dated. Looks like a motel 6 but worst.
I liked that it was kid friendly. The whole building needs to be remodeled or rebuilt...
I just want a room, how do you count me two money?
This is the second visit. Back in the first time, I think it was good place compare with other cheap motels,there is no refriger though. Poor water pressure and cleanliness. I found a nail tip colored with red polisher... They shoul be more careful with the house keeping.
Eateries on property The experience, the crowd, the noise in the room, the drip all night long in tap of tub
. The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place . The coffee in the rooms were horrible. All and all ive stayed at a motel 6 and was more satisified with it than the Paris. Very disappointed and what a cheap place
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
The hotel was very nice with great staff. The location on the strip is great! Food was outstanding in all of the hotel eateries. Very easy access to all of Vegas either walking the strip, seeing the Bellagio fountain show across the road, or catching a taxi to see more of Vegas. Had prepaid for our room we thought and then was stuck with an unexpected resort fee upon arrival. Prices for everything from restaurants, drinks, to gift shop items are outrageous.
Location was great! It is hard to get to your room. Especially when you have luggage.
Very nice room. Night time registration staff was very friendly; day time not as much. We had to switch to another room because the first one we were in sounded like a strong breeze was constantly blowing, almost as loud as if a vacuum cleaner were right outside our door. They moved us immediately upon request.
lady at desk who helped me to check in, was the best. friendly, efficient, and knowledgable.
Location View from my room
No free parking . Was not given the option to park for 20 mins also while I checked in. I had to drop my rental car at the airport and return in Uber. While checking out luggage services refused to get my luggage at the North End entrance which is the designated pickup spot for Uber/Lyft ( this is deliberate to force you to use cabs) . I had to carry 2 carry ons and a large check in bag from one end of the hotel to another (half a mile almost) to reach the North end . Luggage services did not provide a trolley as well. Very disrespectful of paying customers. Luggage services , parking rules
The hotel is beautiful and much larger than appears on the outside. The pool side area looks inviting and they do offer a spa/gym that looks agreeable but my visit was purely for business purposes this time and I was unable to use these amenities. I had dinner at Mon Ami Gabi and it was fabulous. Menu was fantastic, staff was friendly and attentive, and the food was all brought out as requested and very very good. Petite Suites are gorgeous with a nice meeting/sitting area and two bathrooms which was convenient and the beds were comfortable. Upon arrival there was a very long wait to get checked in and it seemed like there were more employees standing around rather than calling on guests to help them. They have "rapid" check-in machines that seem like a waste of space as I couldn't get it to work for me no matter how I tried. The first room I was checked into was a beautiful petite suite but had a rancid smell and upon calling maintenance and waiting roughly an hour they came in and told me there was a gas leak coming from the sewer due to a broken seal in the toilet that the maintenance guys were aware of and shocked they actually put somebody in the room. Instead of helping relocate me and my luggage they had me pack my bags and go back downstairs to wait some more so that I could get reassigned a room. My second room smelled equally as bad but like a children's pool that hadn't been cleaned all winter. Within 15 minutes I had a horrible headache and was back downstairs. They moved me a third time and offered me a small credit to use in one of their restaurants or spas. Although this did not make up for what I had already been put though (and the stress, anxiety, and headache I was now stuck with) I was running late to a meeting that I should have had plenty of time to prepare for so I took what I could and ran. I had my meeting at their French Bistro and it was lovely. My bill came, I charged it to my room, and retired for the night knowing I had a very long day ahead. After getting back to my room I realized they have no water located in the room. I was exhausted and the thought of going back downstairs was dreadful so I just went to sleep. Upon waking I found my bill and realized they had not removed the credit I was given for my previous days troubles. I called downstairs and they told me that the restaurant, although located at Paris, is not owned by Paris and therefore was not approved for the credit. I was told if I wanted to speak with somebody at the desk upon check out then I was more than welcome but there was nothing they could do for me. So back downstairs I went, again. After waiting a few minutes I was helped by a lovely lady who tried her best to understand the situation and show that SOMEBODY in that hotel cared at least a little. At the end of the day I got onto a flight to come home wondering if I could every come back to Paris for anything more than a restaurant that wasn't even owned/operated by the hotel. I travel to Vegas for business multiple times a month and would like to be able to say I would try this hotel again but I am extremely unsure at this time.
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Check in was very easy. Food and drinks are very expensive.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Complimentary water , coffee and wifi not provided
Free parking was lovely! And so many great restaurants and shops within walking distance!
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Shower. Clean. Nice bed. Room had a view of the parking lot 2nd floor, disappointed. There was a loud rumble equipment noise all night, maybe air conditioning unit outside the window. No literature on Strip in room.
some staff snell of smoke everywhere. prices of small items, [like water], no pay out in gambling, agree of rooms eqipment and furniture, operability of safe, could not get a cup of hot water from Starbucks,
Overall everything Parking
The mid evil theme I paid for a room.with a choice of bed in which I chose a king before the trip, got to the Lobby to register and was told the room was booked for two queens. NOT my idea and when asked about the choice of bed I was told we dont have any. Its basic but not worth 70 dollar a night for a low quailty room. No bathtub in room and the remodeling is throwing a.monkey wrench.
A fridge should be standard in all rooms not an upgrade. There is no longer free parking, parking rates were a bit much.
Gym, Tournament of Kings, comfy bed Pool not that clean & not open long enough. Room could have been more thoroughly cleaned. Shampoo, soap could be better quality.
Everything was faine but your garage and valet parking I didn't like the fact that your parking was to far from casino/hotel and we had to walk along way and your valet parking guys didn't act professional at any time they wer full before 7
? When I arrived there were 300 people waiting to check in and even though there were like 15 check in stations only 3 people helping. 2 hours later when I got my key and got up to my room my upgraded king was not upgraded at all nothing special nothing different to include no fridge and an old TV with a very bad picture. It's just a hotel nothing special
It was clean and comfortable and located right on the strip. It was a little rundown.
Proximity to the strip was great. Beds were great. Outdated. Was here for the basketball games.....Sports book employees seemed not to be happy. Had to make hundred dollar bets to get a drink ticket. Beers by the sports book were $9.50. ridiculous.! Probably will not stay again because their are better values out there.
Resort fee is way too high for what's offered. Way!! And they nail you for 8 dollars a day parking. Such a rip!
Very poor customer service. From the moment we arrive. Customer service at the frint desk was poor and rude.
I cancelled my reservation yet im asked for a review, pretty stupid but hey someone like stupid reviews. who knows, I did not actually stay there I cancelled my reservations.
Because it was fight night I was glad to see the extra security around the hotel. Sleeping rooms were clean. Manager in cafe did take off the 18% gratuity for large groups after we complained about service. Bad experience in breakfast cafe with service. We poured our own coffee refills, food was mediocre. Because it was fight night hotel was very busy and people screaming down hallways late night. The guests don't care it is a non smoking sleeping room. You could get high just walking down the hallway. It is time for the hotel to replace mattresses and pillows they are hard as a rock. Barely any water came out of the shower heads. Too many other hotels to choose from. Probably won't be back.
Great location, friendly staff Room smelled bad, carpet and walls were dirty
Parking is not included and a surprise extra cost. Starts your trip bad.
Clean and well maintained Hidden resort fees included at the end
I liked the overall feel. The staff in every area is great. I felt that they were way overcharging for all the extras such as food. Also, the restaurants had very limited hours.
The price was right the decor is a bit ourdated
Beautiful room. Price was right. Casino smells like an ashtray. Lacking in cocktail waitresses. It was a very long walk down the hallway to our room. (Elevator was closest to room 401 our room was 521) Bed was very hard and uncomfortable. Bathroom was unvented and lacking in privacy. Won't stay there again. Excalibur was so much better.
The staff I got a extra 139.00 charge to my card credit from the hotel. I contacted the hotel and no one could tell what the extra charge was for. I asked to have it to be removed and as of this morning, one week after we left nothing has been done.
I liked the fact that our room did not smell like cigarette. I like the comfort of being able to use the monorail from the hotel. However, the room was "basic!" I was expecting the room to have some luxury. For the amount of money spent on that room I was expecting more. I dislike the fact that we were billed $10 per day for parking. Our room keys continusly gave us problems. They wouldn't open our room or did not work at the parking garage.
Our housekeeping lady really nice There casino employees were very rude and in a way racist
The restaurants were delicious, the hotel is huge, and the staff were great. The pool complex is awesome, and the lazy river was very fun. Highly recommend Morimoto's restaurant and the new Crush. Resort Fee: This needs to go away. Our room did not have a mini fridge or a microwave (kind of annoying). A little on the small side.
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
The Wynn is always the best.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
Our first time at Wynn but it definitely will not be our last. The hotel rooms were roomy and comfortable. The casino, restaurants and bars were first rate. We even enjoyed the Buffet! An A+ experience!
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
Staff is great, room was great. We had an amazing time The buffett there has gotten famous and now there is a 1.5 hour line to get in. I feel guests of the hotel should have their own line so we can eat some breakfast.
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
The room was wonderful, view beautiful, great location Coffee @ the bar, very expensive. Service @ the pool restaurant very poor
It was off the strip. More quite and relaxing
Room smelled like a nice man cologne. Clean. The spa area smelled great. No depressing casino in the lobby. Next to the mall. Nice view. Has shuttle and valet only. Huge Walk in shower and large jet tub. Huuuge Trump toiletries. Jet tub would not stay on due to being glitchy
Thie size of rooms and bathrooms were great! Along with the little kitchenette. The complementary Valet was very nice along with The carpet definitely needs changed out and updated. Found it looking very dirty and ragged.
Loved that there was no smoking and no casino. Good security. Nice kitchenette. Didn't feel like they were out to gouge me for every penny like the other place we stayed at in Vegas. Would have liked a better area to watch the football game with bigger TV in the restaurant/lounge. Not unique to Trump but I don't like the resort fee or the forced gratuities in Vegas.
Everyone was polite and very helpful other than the flat pillows everything was great The pillows were kinda flat
Excellent rooms: roomy, clean and well noise insulated! Professional staff all around the hotel Convenient free valet parking The most comfortable stay I ever had in Vegas!
Overall great facility, but unable to cool the room was a bit disappointing...coming from Alaska, low 70s for a room temp is uncomfortable.
No gambling no smoking great They have a large tv in the Pool table section how did not work for days I mention it no body care very disappointing during Basketball and Hockey play off
Elegant simplicity. The rooms were very nice and clean. The hotel itself was also very affordable when I compared it with others and it was close enough to the strip, this was the determining factor to go with this hotel. It's also next to the Fashion Mall, which is nice if you live to shop. I love working out so a bigger Gym and and Spa would be a nice bonus.
The entry level room was amazing compared to other hotels Nothing bad to say
I like everything about this hotel... hassle free parking with their valet. Courteous staff, big sized room, huge bathtub which can fit 3 people in... and this was just their ordinary room. It's too comfy we don't want to leave the hotel room :)
The location, actual room, amenities were great. Glad that they had a bar on the property My room had a defective closet light, it was hard to see inside
Quiet, fully non smoking hotel with beautiful rooms. Service was outstanding. WiFi issues. Dining very limited
Room Too much dust to clean in the room
Clean new Lower key Close to cosmo Pool just ok
Vdara is an awesome resort! I stayed on the 53rd floor and the view is just amazing. My only criticism is the $18 per night parking fee & high resort fee, ouch.
Room layout was smart and fit my needs
Liked the fact that I did not walk into a casino each morning. If you wanted to gamble then it was just steps away at the Bellagio or Avia
We loved that the hotel did not have a casino. It was a nice break from the lights, noise, and smoke you experience at other hotels and resorts. Walking to nearby attractions like the Aria, Cosmo, and shops were easy too.
Everything from the front desk employees , cleanliness, & modern look. N/a
מלון ברמה טובה שקט מאוד לעומת כל ההמולה של וגאס... הריח של המלון כשנכנסים ללובי מממ נפלא. חדרים ברמה גבוהה מיטה נוחה מאוד. יש בחדר כיריים חשמליות. תנור וכל מה שצריך כדי להכין אוכל למי שמעוניין. צריך להתקשר לשרות חדרים ולבקש כלי בישול מומלץ מאוד למי שמחפש קצת שקט מכל ההמולה שמסביב
My bathroom sink was broken and I notified the staff an they never made an attempt to fix it. Also they almost mistakenly moved my stuff out of my room. Good thing I was leaving as they arrived to do so. The food onsite is bad and expensive - not a lot of options as you basically have to go over to the Aria to get anything
It is very disappointing to have one of my favorite hotels play games with charges. Parking is $18 and the resort fee is $32; so, if you are comparing prices to other similar hotels, you need to add $50. And, I challenge you to find these charges in anything published by the hotel or the consolidators.