Excellent bathroom Inability to check in even two hours after the start of check in time
This is an excellent hotel. The parking is tight, get the porter to part it instead.
the service was exceptional -
The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. My wife and I thoroughly enjoyed our two nights. They even got the room ready by 10 am on our first morning. Petite dejeuner with beautiful view in the restaurant!
The bed and the view!
Great hotel, very helpful concierge, easy check-in; check-out, Location of pool area, which appears always to be in the shade;-( Too few porters availble. Balcony design where it is easy for others to gain access to your balcony or even your room.
very friendly staff, high quality food etc,fantastic location overlooking the old harbour
Well serviced very comfortable rooms with very helpful staff A little removed from town centre and rail/metro services
Very comfortable. Fabulous view of the old harbour.
The view from our bedroom over the harbour was incredible, and the quality of the bedding deserves a mention as well.
evertyhing. Most amazing hotel for staff, cleanliness, friendly, helpful, attentive etc... did not like the eggs in the morning breakfast
The staff was great, the room clean, quiet, & spacious, and the location well within walking distance to many local attractions. There is no van or shuttle service from the airport (the taxi cost 50E).
Peut etre la deco assez recherchee et encore La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas
The hotel has a fun decoration. The staff is young but not professionnal. Their appearance is neglected, they don't pay attention to client's need, answer barely to questions, and above all the internet connection is 10euro per hour...
Yes! Great staff, very helpful and friendly. No
From the beginning the staff made our stay comfortable and were very informative about the area and different sites to visit and how to do so in an economical way. Very much enjoyed out stay!
It was great. The location is fantastic, walk distance to everywhere. Trendy, confortable, and nice hotel. I would definitely go again and recomend to any friend. Walking the port was relaxing and romantic. The are is very safe. The only thing I complained was that the swimming-pool was too cold. I was not able to get into the pool at all.
Going to the beach, shopping, going to restaurants and site seeing
The staff was excellent!! The room was comfortable and nice. Breakfast was not included and it was very unfair....
Nice location, very charming hotel, quiet, somewhat chic...colorful, friendly. Very nice. one small thing of complaint. My airline did not delivery my baggage until 24 hours after my arrival. It was a holiday and the hotel did not have any amenities like razor, toothbrush, toothpaste etc. available. Not even for purchase. That was unfortunate for a 4 star hotel.
I particularly liked the fact that we were never interupted and the room was cleaned every day including new linen on the bed and new towles every day. No.
loved the staff at the bar! the head waiter and a barmaid who can speak english (not many of them there) were absolutely amazing! made our stay! there is a receptionist at night. rubbish. cant speak english, doesnt know places, cant advice u anything.
Great pool, Spa, located close to the Harbour and clean and up to date.
enjoyed the pool and breakfast and the room was very stylish and comfortable it was actually very good all around
Location and breakfast, roomstandard. The service was allright Bad ventilation, could be bad air-conditioning? I like it best when breakfast is included in the price.
they have a parking and location is great to walk around you would expect much more from the room when you see entrance to the hotel. at the end you have feeling like they make everything fancy, but the room is so 3 star hotel.
the staff were friendly and the view from the dining patio was excellent
Location. The views from the restaurant terrace and bar were amazing and the quality of the buffet breakfast was excellent. Rooms very clean but there was a slight smell of drains in the corridor and bathroom.
I enjoyed the location, with some wonderful scenery. The staffs are very hard working and serves people with a smile and greeting always. Loved everything, except it would have been nice to have a room with a bit of light during the day..
Food was excellent, view of the harbour from restaurant was interesting.