Nice rooms, beautiful pools, etc No possibility to print out check-in documents, very unfriendly staff. No reaction on complaints
Very peaceful, lots of grounds, it doesn't have the feel of lots of people on property.An adults pool. Several different areas on the property to relax - adult pool, lagoon pool huge beach for the keys Yes - the room did not have a few things that should be standard in the room - glassware, toaster It took several calls to the front desk, an approach to a housekeeping person and then finally a walk to the front desk - 3 hours to get 4 little glass's for the room.
Key Lime Martini!! I liked our Waiter (Cheryl)@Butterfly restaurant and Bartender@ Tiki (Styphon)... Too much attention to what one can't do!!! Makes a coldness about the place, to be soo nice.
Great Position, and very nice accomodation, beautiful grounds. Nearby, Steak and Lobster restaurant worth a visit, proper American food at reasonable prices Service charges and Taxes jack up the already hefty costs. Beach Bar chaged $5 for a very small fruit juice for the children PLUS 18% service. Kitchen ware not very comprehensive, lack of furniture in lesser bedrooms.
I enjoyed the peace and quiet! We've stayed at Tranquility Bay before, so I knew what to expect. Our room was clean and fresh each day. More eating spots or hidden away vending machines...
The resort had excellent facilities for self catering and a restful holiday. Beautiful grounds, spacious villas - we had a 3 bedroom villa for a family of four, which would easily have slept 6 and 8 at a push. No, we loved everything
We stayed there for one night with another couple. We enjoyed it so very much and will be returning. It is more beautiful than we had all expected. Great bang for the buck!
We loved our condo, the proximity to the pool and beach, the grounds, and the Tiki Bar!
The 2-bdrm beach house was charming, immaculate, very comfortable and spacious. The beach was very nice and quite large. The Butterfly Cafe on the premises was an excellent restaurant. Our neighbors were playing some loud music. It stopped after about an hour, so we never complained.
Beautiful property, large rooms, full kitchen, balconies off each bedroom and back porch off living room. Incredible sunset views from beach. Huge, family-friendly pool with exquisite landscaping. Awesome workout facility. Need mats inside back door, the tile floors were very slippery. Housekeeping does not come daily. I would have liked to have the beds made and floors swept daily.
Great! Beautiful accomodations. Nice facility! Odd smell out by beach
Beautiful lighthouse behind the hotel. Rooms were clean. Staff was friendly. Nice size bathroom with shower head. The pull out sofa had white mold growing on the bottom of it. The room also had a funny smell the first day we were there. I prepaid through Kayak but the hotel tried to charge me the full room rate when I was checking out (over $115 more than I originally paid).