Localização do estabelecimento
The Montcalm London fica bem na região central de Londres, a apenas alguns passos de Marble Arch e a alguns minutos de Selfridges. Este hotel 5 estrelas fica perto de Harrods e Palácio de Buckingham.
Sinta-se em casa em um de nossos 143 quartos individualmente decoradas, com minibares e TVs LCD. Sua cama Select Comfort apresenta roupas de cama de algodão egípcio. O acesso de cortesia à internet com e sem fio mantém você conectado, e a TV com programas via satélite garante sua diversão. Banheiro privativo com chuveiro/banheira combinados apresenta produtos de toalete de cortesia e secadores de cabelo.
Instalações recreativas, de spa e premium
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você pode aproveitar as instalações recreativas, como um centro de bem-estar, piscina interna e uma banheira de hidromassagem. Este hotel vitoriano também apresenta acesso de cortesia à internet sem fio, loja de presentes/banca de jornal e uma lareira no saguão.
Este hotel oferece 2 restaurantes para você escolher onde comer, mas se preferir pode ficar no quarto e aproveitar nosso serviço de quarto 24 horas. Conheça os outros hóspedes durante uma recepção de cortesia. Mate sua sede com sua bebida favorita em um bar/lounge.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem acesso de cortesia à internet de alta velocidade (com fio), um business center e serviço de limusine/transfer executivo. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Excellent, friendly ervice
The room was very clean, well equipped and comfortable.
The front of house staff seemed disorganised, we checked in at 10am and left bags, got a call at 12.30pm asking when we would be arriving and had to explain had checked in and paid!!! Were advised that bags would then be in room when we returned, however, when we did get back only one of two bags was there. After calling reception eventually went down to find bag was still in the lobby not even locked away. Bar was not open due to staff being late and would have expected this to have been open all day for a 5 star hotel. Alll in all the front of house staff, with the exception of the doorman who was excellent, were definately not up to the standard of a 5 star property
Club room ,Location and the staff was wonderfull,,
Nothing really ..
The proximity to Oxford Street and the West End
The room and bed where surprisingly small for 2 grown ups with luggage. We didnt really have any space for our luggage or what we shopped. Needed to place shoes in bathroom.
Situated in the middle of London, yet absolutely quiet. Excellent service and facilities.
Just a small detail: We didn't get the TV in our bathroom to work.
Well kept and nice environment
Hopeless service of refreshments in lounge, no service of wifi and utter neglect when this was brought to the attention of staff
Althoug the room size was a bit small, it has modern accommodation, functional, clean and the hotel is very well located, close to the Marble Arch. The bathroom is high standard with TV set, large bath tube and other minor things.
The room location in the basement for long stay is a bit depressing. I was not expecting this when booked a "superior double room." Moreover, as a Brazilian visitor, I suggest that the available Brazilian TV channel should be changed for a better standard because the one available was a network of an evangelical church of low ratings and deplorable programming. It could be replaced for a GloboNews, BandNews or, at worst, a Globo TV broadcast.
Interior design, modern, location
My double room was a bit tight
I was due to meet my mother at the hotel, she arrived 30 minutes before me and was made to pay the full amount for the stay, even though she repeatedly informed them I was paying and they had my card details. After locating my room i was in a state of shock as to its cramped size and airless atmosphere (5* with 5* prices!). i then went back down to reception to find out the location of the pool and gym also to request a hotel information booklet and directory and a room service menu, (This never materialised durinng our stay. I was informed that the pool/spa/gym was not open yet as the hotel was still being built. Also the main restaurant was not open yet but we could eat in the bar if we wanted.