Localização do estabelecimento
DoubleTree by Hilton London West End fica bem na região central de Londres, a apenas alguns passos de Bloomsbury Square e a alguns minutos de Russell Square. Este hotel 4 estrelas fica perto de King's College London e Trafalgar Square.
Sinta-se em casa em um de nossos 216 quartos com ar-condicionado e TVs LCD. O acesso de cortesia à internet sem fio mantém você conectado e há programas via satélite para sua diversão. Banheiro privativo possui produtos de toalete de cortesia e secadores de cabelo. As conveniências incluem telefones, além de cofres e cafeteira/chaleira.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como uma academia, ou outras comodidades, incluindo acesso de cortesia à internet sem fio e serviços de concierge. Este hotel também apresenta uma TV no saguão, assistência com excursões/ingressos e uso gratuito da academia nas proximidades.
Este hotel oferece um restaurante, que apresenta um bar, ou fique no quarto e aproveite nosso serviço de quarto 24 horas. Mate sua sede com sua bebida favorita em um bar/lounge.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Este hotel tem 10 salas de reunião disponíveis para eventos.
Location is great. Bed was fine and apples were a nice touch. Gym was okay.
Staff was horrible. There were months in the closet--I killed three. They did a lousy job cleaning in general. The sinks and counters were not even wiped down. There was toothpaste/grim residue not wiped up half of the days I stayed there. Dirty dishes owned by the Hilton were left for, literally, a week. The cleaning staff tossed my water bottle even though it was with wrapped up my clothes on top of my luggage and then denied it. I tried to explain the problem with needing a size of plastic bottle for security. They made a lame attempt to make it right after two hours of waiting and complaining, but they could not be bothered to listen or understand the actual problem, so the solution did not work. Great location, but I would never go back. There is no accountability.
The hotel staff was helpful with solving problems that was generated by Kayak/Hotel.com (wrong number of beds in room) while booking. Location is excellent. For a big family like us that needs place to "gather" together the lobby was very useful.
Booking by Kayak/Hotel.com generated problems. Number of adults and children per room was not deliver to the hotel. When I asked Hotel.com to change the reservation through the website , NO respond. Rooms are a bit small.
The staff was exceptional...friendly and helpful....willing to go out of their way to assist. Would stay there again. Gym was excellent and the breakfast was very good.....breakfast was available until 11AM on weekends.
Met all our needs.
We arrived to the builders in reception..complete with hard hats and hard viz jackets! There had been no mention of the major refurb going on when booking. I'm sure it will be very nice when finished, but not really the first thing you want to see when entering your hotel.. I'd received a call the day before check-in to see if my booking for two colleagues double rooms (for single occupancy) could be changed to single rooms - I said not, particularly as payment was immediately taken from my card two/three weeks before on booking and the rooms were for business clients. Although I was then told 'ok..not a problem..' this was ignored...and they were put in to single rooms on arrival!
Location of hotel for bars, restaurants and shopping all available within walking distance. Room clean and spacious compared to other London hotels I have stayed in.
The fact that there was building work in progress and scaffolding in situe which I understand from reviews on other sites has been going on for quite a while at this hotel.
location for theatre and access to transport system
obviously unavoidable but there was some building work taking place to the hotel
Hotel is clean and comfortable. Rooms are well appointed. Location is superb. Good value for money in a city renowned for overpriced hotels.
Check-out was a bit haphazard, otherwise no complaints
Good size room
Renovating the place, no heating in room
Breakfast service is very nice.
The room was extremely small, poorly furnished and noisy.
access to city centre
Common areas were fine. Breakfast quite good. Location very good. Staff quite helpful. Asked for extra hangers and received them promptly. Good curtains in room (for blocking out light). Useful kettle and tea supplies.
The room and bathroom were very very small, with hardly any room to move about. Shabby (and very few) towels. Hardly any toileteries (tiny soap). Cheap looking room; nice linen but low-end pillows and mattresses. Ongoing hotel refurbishing (not previously mentioned) caused cirucuitouts route to room and some noise. 2 days out of 5 no delivery of newspaper which had been ordered. (Although concierge did bring it after it was mentioned).
a good hotel in a central location
Location, quietness of the room