Breakfast choice is limited
The location, space in the apartment.
internet is very slow so slow it was painful to use
The rooms were quiet, no outside noise from traffic.
Hotel staff very helpful and the room facilties were excellent
Good view & beds are very comfortable
Clean appartments, nice location poor breakfast
Wonderful and extremely spacious rooms, with all amenties for a young family, great location, <5 mins walk from Twin Towers and shopping center, and 1 min walk to a very nice park in front of twin towers. Good breakfast, wonderful location for breakfast. Very inconspicuious entrance. First day I walked right past the hotel without noticing it.
Room size, laundry Resturant, breakfast
The bed mattress and pillows were so comfortable Very old TV sets and don’t have plasma like other new hotels, also the DVD was very old and breaks down all the time... The couch in the living room was very uncomfortable and did not have any back cushion. The breakfast food selection was very poor for Arab people. Arab people don’t like cooked/greasy food for breakfast. There was no business center and only one computer at the lobby for internet usage which had very poor monitor, slow speed and always busy.
My whife and I enjoyed staying at the hotel. We both did a cooking demonstartion by the hotel Executive Chef Marcel Kofler, the Master Chefs of trade Chef Bong and Chef Raman, which was excellant and made the stay at the Mandarin Oriental Hotel a memorable one. Thank you for that. Regards, Mandarin Oriental Hotel is geared for families and two many children running arround and push chairs being wheeled arround make the hotel look less impressive than it realy is. The hotel should aim for the high end of the market as it is supposed to be a 5 star hotel.
Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
The location is amazing, you cannot be closer to the towers or the city center!
Very nice hotel, as a 5 star should be.
I loved the most things about the Mandarin Oriental, Kuala Lumpur the service was excellent and the stuff were honest and everything was nice. nothing and thank you so much
The hotel staff is very helpful and it is within walking distance to the KLCC mall and Petronas Twin Towers.
Manadarin is a very good hotel , very ogranized and clean , the employees are very welcoming , its only meters to the Peronas towers , and its connected to the mall , so its very conveninet to stay in Manadarin . also what i liked that they put fruits every day for us, and also they arrange the room for us at morning and around 5 every day .
I found the staff to be friendly, helpful & hospitable. The facilities were of high standard with the hotel having an excellent location. Not applicable
Location and cleanliness of the hotel. Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
The hotel facilities restaurants the pool the luxuriousness drinks a bit high priced
Good service and location to shopping The swimming pool wass too small and under repair
good location in same time the rate poor facilites compare with other hotel like ritz
very good hotel. clean, beautifull and very nice staff!. very near to twin towers. Next time I will go to Impiana again! no
near my office
the room was clean and had internet access. breakfast included was a good addition. i liked the accessibility and ease of getting a taxi.
Location, variety of breakfest cleanliness. The room was very dirty; mould on the bathroom ceiling, the linen of the bed was dirty with huges stains. I would never stay in this hotel again.
Service was at it's best, calm and peace stay
the location of the hotel as it was close to the convention center and it was walking distance Room cleaning, specially the bed cover.
Very central. easy access to everywhere. I was told it was a new hotel, but the interior looked run down. there were stains of humidity all over the wall and the furniture were worn out with sctrached here and there. I could also hear noise from the neighbors.
Great central location, very good breakfast, very friendly porters/doorman, great pillows on the bed (actually have a pillow menu) Bathrooms due for some work
Smile of employee. The humidity was high in the room even if the air condition worked. The document papers had became wet in four days. The bed was somewhat wet as well. I stayed in a group. Everyone other than me had a welcome fruit, however it was not prepared from me. There is no consistency. But the each staffs were very kind. I thought there was a discrepancy between the attitude of the staffs and the facility of the hotel.
Location is very good, I did like swimming pool, and hotel crew are very nice too Structure near by, is noisy, I booked non smoking room, but they give me smoking room on the back not front as I mentioned during booking
Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here. Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
We loved everything about the comforts, amenities, and service during our stay at Hotel Maya. The staff were most helpful and accommodating, the room was lovely with a surprisingly good view. The spa and pool area were fabulous, and the breakfast was excellent and tempting. The evening service on the terrace was a nice feature as well. Overall, the staff went out of their way to ensure we had a positive experience--and this was greatly appreciated. We would certainly recommend this hotel and visit again ourselves.
Nice view from the room, free fruit service and spa. Breakfast is not good as I expected, range of choice is not enough for me. doors to the bath room is little heavy to move.
the breakfast, and the hotel location the stuff has not so helpful
The roon design and the view from the window The room size .... the furniture quality
Imaginative rooms, perfect views of the Twin Towers, especially from the Skyview Lounge. Spa was really nice too. Good location, better than Bukit Bintang, especially during pek traffic times.
good services. smaller room area.
this is very good and well located hotel. The great advantange is that all fees are included (some hotels in KL do not include TAX etc), and the staff is friendly. The reseravtion desk of the hotel contacts you after the booking made and ask to reconfirm the booking; they also check the credit card
Location Not every room comes with buffet.... so I wish every room should come with buffet witout charging extra money
Excellent Buffet breakfast. Nice rooms and comfy bed.
The internet vary good The insulation is vary poor you can hear the car & people from outside in the road
Large apartments with large kitchen. TV, stereo. Close to the KLCC. In all very satisfied. Pool area could need a little "touch-up". Some small things around the hotel was in need of fixing. Should be light in all logos for instance, small things that doesnt take long to fix, but wasn`t. We could wish for printer possibillities in buisness centre.
The swimming pool was very helpfull with two age differnet for kids. The staff were very helpfull and polite.Overall location was excellent. Room cleaning is poor, No kids cartoon channel on the TV. They need to make a more secure internet connection.
Good location and good breakfast. They did not have my booking in the system. I had to log on to my hotmail account and print my booking reservation for them. Not good. What would have happened if the hotel was full, and my booking was not properly handled...? Would I have been shown the door? HOw can it be that I make a booking with credit card confirmation, get the confirmation, and still no room is reserved for me...???
Good location as it nearby with the shopping centre of KLCC. Its suitable for couple family. I hope that The Zon All Suites Residences could look towards their internal facilities which in my point of view is not meet to my expectation based on their star/ranking.
the location is really great!! not satisfied for the tax charges which is not clearly mentioned during online registration
The family room had cockroaches running everywhere. We booked the night before a taxi for 6 people to KL airport, which arrived on time, however they did not think any of us would have luggage! Consequently, we nearly missed our flight. There was pounding music, heard even on the 22nd floor to 2am in the morning!
1- near the center 2 good& frandaly staff 3 good lokking to the twin buld park 4 good for family need to up grad the furnture
None Very poor booked out after 1 night
It was definitely value for money. I guess, having stayed in a 4 * hotel internationally, my hopes were dashed at the Zon. The pictures that were shown on the net must have been old. The hotel is in definite need of TLC. The bathroom had a continuous leak and altho it was reported , nothing was done. In the breakfast room, the bin(garbage) was close to the food. How unappetising.
peaceful place and strategy located in the heart of KL especially near to KLCC. the carpet in the room a bit old.. There is a bit cram in the cafe area during breakfast.
Great location, with the KLCC shopping centre right on the doorstep. Easy to commute to all the other main districts. We had three buffet breakfasts (not included) on different mornings and paid different rates for each breakfast. Hotel staff need to sort out their policy on vouchers and discounts!
All hotels in Malaysia provide complimentary buffet breakfast, but not at Corus KL. I wonder why is it so.
initial 4th floor room without internet not brilliant, but i was moved up to v gd room on 10th floor with internet at no extra charge after first night
Staff were polite and helpful. Doorman helped us get a cab and checked whether the cab driver was willing to take us at the rate we preferred. Re-setting of the tables during breakfast was a little slow. Although there were empty tables, it was not easy to find one that was properly setup with cutlery and napkins. The food at breakfast was average.
near the Aero line bus, convenient location, friendly and help full staff
its location the decor of the hotel from inside and outside can be improved
I had stayed at the hotel for five nights,i had also stayed here in 2008,The hotel has improved a lot,but the hotel does not allot rooms at the pool side ,If someone reserve the rooms through the booking.com. Being a muslim country there should be prayer carpet in every room.
It was a nice comfortable stay. 8/10 Coffee shop break fast buffet can be more on international with little more service of tea/coffee on the table would be appericiated