Localização do estabelecimento
Bienville House, em Nova Orleans (French Quarter), fica a apenas alguns minutos de Cigar Factory New Orleans and Museum e Jackson Square. Este hotel com ar romântico fica bem perto de Jean Lafitte National Historical Park and Preserve Visitor Center e Woldenberg Park.
Sinta-se em casa em um de nossos 83 quartos com ar-condicionado. Há acesso à internet com e sem fio disponível mediante uma sobretaxa. Banheiros apresentam chuveiro/banheira combinados, produtos de toalete de grife e secadores de cabelo. As conveniências incluem telefones, além de cofres para notebook e escrivaninha.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como piscina externa, ou outras comodidades, incluindo acesso de cortesia à internet sem fio e serviços de concierge.
Este hotel oferece um restaurante, que serve refeições, mas você também pode ficar no quarto e aproveitar o serviço de quarto (horário limitado). Mate sua sede com sua bebida favorita em um bar/lounge.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem um business center, check-in expresso e check-out expresso.
The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.
Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast. The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service. Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.
Location was fantastic. Staff was very friendly.
The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.
very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.
The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.
The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied
Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.
$40 for one night of parking
Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.
Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.
Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.
We waited over 30 minutes for our car
The room was wonderful with a large king sized bed and beautiful declarations throughout.
The included breakfast was a little "holiday inn" but I can't really complain for the price or the accommodation.
The location couldn't be better - right on Decatur in the French Quarter. And the price was great. If you're looking for an affordable place to crash after a hard night in the quarter, this is a good hotel.
The parking is absolutely terrible - the spaces are so small I couldn't get out of the car. Afterwards I learned they have valet parking, but that didn't help me when I pulled in as there were no signs and no attendants outside. Besides, there's no way the valet can get in/out without hitting your door on the car next to you. The concierge was very rude. She insisted that I refer to my girlfriend as my wife - this is the French Quarter, I expect to not have to justify my life choices to the concierge. The pool is nice, but rather small, and when I visited it was very unclean. As guests we had access to the Hotel Monteleone rooftop pool 2 blocks away - but for just $25 more I could have booked my room at Monteleone anyway. The decor reminded me of my grandmother's guestroom, the elevator took a full minute to make it up one floor, the towels weren't soft - I could go on. If you're looking for a cheap place to crash in the quarter, I recommend this hotel. But otherwise I'd spend a little extra cash and stay at one of the much nicer hotels in the area.
Staff and location are incredible. Hotel is beautiful.
Breakfast was poor.
Bienville House was an amazing stay. It's super small, and very quaint, but the service and rooms are fantastic. The location may be the very best part — it's super central to everything. Few block walk to Bourbon or Royal, near the water and Casino, also close to Jackson Square and the heart of French Quarter. You really can't go wrong. We upgraded to a suite for a little extra $$$ and it was well worth it. HUGE room, super quiet and very comfortable and clean. They also have a great little courtyard with a heated 24-hour pool which is a nice touch. Overall, I'd highly recommend this hotel and will definitely be staying again.
The elevator is tiny. We had to wait awhile to be able to check into our hotel (3 pm), whereas other larger hotels can usually get you in pretty quickly if you arrive early. The parking was fine — but a little pricey at $32 a night. However, that's pretty common for any place in the area so not much you can do there.