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Location was good for our purposes of the visit.
The cleanliness of the facility was my main issue. As for design, the property was definitely out dated. It served our purpose, but in future we would look to stay at cleaner and more updated hotel.
Pleasant and helpful staff, attractive property.
I am a big supporter of Marriott and Residence Inn. This property was a little disappointing because it is showing it's age and is in need of repair/upgrades (interior doors not closing, loud rattling bathroom fans, etc). We will always stay at R.I. when we can, (we love the 2-bedroom suite) but we thought you should hear some constructive criticism.
Dirty hallways and stairwells.
The room was nice and spacious. I was surprised that there was a bottle of water on the counter that the hotel charged an additional $3.50 for if used. I feel it should have been complimentary. I had a very scary experience with a young Hispanic male jumping at me yelling as I opened the door to leave. I yelled and he jumped back and I slammed the door. My husband immediately went out to look for him but he was gone. I told the receptionist when I left. I wasn’t sure if he was trying to scare someone he knew and got the room wrong. I also don’t know if he was one of your employees who was playing a prank on a housekeeper and got the room wrong. Maybe you can look at the camera footage to see. It happened yesterday around 10 a.m. or so. 5/14. I think my room was 239 but not 100% sure. I’m 68-years-old and it scared me a lot.
Charged $100 for pets. Not listed in ad. We kept dogs in car. Too much for 1 night.
Em Reno (na área de Aeroporto Internacional de Reno-Tahoe), Residence Inn Reno fica a 15 minutos de carro de Reno-Sparks Convention Center e de Reno Arch. As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e check-in expresso. Há serviço de traslado de/para o aeroporto (disponível quando solicitado) de cortesia.
baseado em 46 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
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