Isrotel Tower Hotel

Stole from my room

Location is great. That seems to be the only positive especially considering the cost.

I had my headphones stolen from my room. I met with hotel security and was consistently told that they were looking into it, but 2 days later have still not seen action. I will be disputing the charges for Kt last nights stay. Showed them my travel cars on the last day and have not received my refund for the travel tax. Beds were uncomfortable and same quality as a kibbutz. Room was not clean as well as there was hair in my bed and the shower and sink were dirty. Not worth the money and would advise against others staying there. Staff appears nice, but couldn’t do anything without manager approval and did nothing to resolve the issues of the tax and stolen headphones.

Nice location. Parking included.

Sometimes the roomcleaning was very bad and done late in the afternoon. Towels weren't changed, some parts of the room weren't cleaned. Wifi is not free. Some of the hotel staff do not speak English. The "living room" sofa was very old and tired, and almost impossible to sit on.

We liked the location of the hotel. Tthe amneties were excellent. The room was very clean and the staff was nice.

I didnt't like that the price did not include breakfast. the pool was not kid friendly. we did not like the entrance difficult to check in and out with a lot of luggage. The interent service was too expensive.

1. Extremly helpful staff at the reception. I was impressed of the way they tried to accomplish all my requests. I had quite a lot those days. I was also impressed by the Manager's idea of sending me a signed bday card on my bday ()shows care to the customer.2. The view and the balcony from the Executive Sea View Suite Apartment are breathtaking.

1. It is an old hotel, not refurbished since probably its 70-80'S.2. The elevators are poor and the cards allowing to go to the vip floors are a pain in the arse.3 Way too expensive for the comfort that it offers!!!It does not worth the money I paid! I would give to my apartment a 3 stars rank, not a 5.

That I could move out next day

We ordered a room with balcony through bookings.com and git a room without balcony for the sme prize. After we complained a reduction of us$ 20.- was given. The room was bad equipped, loud, the way to the ocean far, nothing appealing in so far.