Prós: The cuisine. Food is excelent!!!
Contras: Front desk. Room wasn't ready as reserved - had to ask twice for it. Room was not cleaned and tidy in the second day.
Contras: Up charge. Charged me R$30.00 per day for poolside view that was blocked by tree and they hotel only had two stories anyway. For a four star hotel to charge a customer for a view is wrong in my ...