Bed was ok. Did not eat breakfast there. My room had a floor that kept making creaking noise walking over an area towards the closet. I think the floor panels were warped and causing the noise. I also struggled with every day my door card to open the door was not working. I had to come back to the front desk Friday and Saturday to get my cards fixed and I had a lot of bags that I was carrying so I was frustrated.
frustrated with the keys situation and the room floors. I feel that I always picked this hotel specifically because I use to see the value and care but I haven't felt that the last two recent stays so I will probably not return to this hotel anymore. I use to love the small quaint place that took my concerns seriously but now don't feel the same so I need to find another quaint place that will take care of me better.
The man at the desk at night. I think his name was Robert. He was amazing! Just the best guest service I've ever had.
Maid said she was out of big towels and would bring some bank later. She never did so I had to go get them. We dropped something and had to look for it. Discovering underneath the beds (which were a bit too saggy) were filthy.
Nice friendly staff Very helpful and knowledgeable...
parking and no bellhop
Hotel was very nice and clean. Rooms were spacious and beds were comfy. Stayed here for 2 days and we were very happy. You can buy breakfast vouchers for 8-10 dollars and eat in the restaurant which had good food. The staff was also very friendly. Really nice deck area in the back with a smaller pool.
The hotel is far away from where the heart of the river walk is. It was super hot when we were there so walking far wasn't very fun.
Great location in a less touristy part of town. Near university and other popular destinations. Room was large and comfortable. Quiet at night.
Came in and evening person was looking at his computer, not wanting to interrupt, I waited patiently until I noticed him looking at me as if I were out of place, followed by, "Yes?" Thinking his humor might be a tad dry I let it go until I had another less than pleasant interaction with him later abut parking, then I realized he needed to consider a career outside of the hospitality industry. I wonder if his mom got him this job. Anyway, between that and an unwashed glass in my room I think some corners are being cut.
We liked the location best. It was located directly on the Riverwalk so we could pick up the River Taxi without having to walk far. The room we had was large enough for four adult women to walk about without running into each other.
Awesome place to stay
I was in San Antonio for a conference, but my husband and 4 yr old tagged along for some fun family time as well. I appreciated the computers and printer for guest use and the early cafe breakfast options as well as, how accommodating they were for families. I was a little disappointed when we first arrived because our room didn't look anything like the photos and I was admittedly excited about the charm of the pictures advertised.We got over it though once we saw how roomy it was and all the nice amenities like the keurig, etc. Despite how roomy and comfortable the bed was, we inquired about a cot for our daughter to sleep on since the room was def. large enough to accommodate one. They immediately rolled down a large plush bed for her already made up, she thought it was the greatest thing ever! We also found ourselves needing bandaids or batteries for our personal things and they provided everything we asked for on the spot at the front counter. That was huge!! We were blown away by their hospitality. I was also surprised that most of the days my husband told me to go ahead and take the car because they wouldnt even need it. They could go swimming, eat lunch at the bistro, and hop on the river taxi right out back if they wanted to go somewhere. Needless to say this will be our go-to spot anytime we're in SA.
Access to river walk
I loved the seclusion and privacy. Hotel was on the river walk but on the quiet tranquil side and yet only 10 minutes away from river enter mall. Richard and Darlene at the restaurant and bar were so kind to us. My wife really enjoyed her birthday weekend. Would definitely stay here again.
When checking in we were given a non smoking policy to sign and told we could not smoke on the premises. I asked her if we could smoke outside the hotel or on our balcony, and she again repeated "not on the premises" well as we went onto the balcony there was an ash tray on the outside table and also noticed guests down below smoking. As we headed outside by the pool I again noticed ash trays throughout the exterior of the hotel. I asked another employee by the name of Richard if we could smoke outside the hotel and he said absolutely and brought us an ashtray.
A must stay if you're coming to San Antonio.
Hotel staff was very knowledgable about restaurants and the Riverwalk. Rooms were large and definitely worth the money. Whether a couple or family on vacation, this is where you need to stay. Location is excellent and service is nothing short of 5 star
I only had one night to stay here
We would gladly stay there again!
We were impressed with the staff and facilities.
staff was friendly and always helpful. rooms were excellent, clean, bright. plenty of parking. beds were soft, pillows were awesome. elevators were fast. check in and check out was easy. the best thing about this hotel is the friendly staff.
just very minor details: the tv remote buttons were either worn or the battery was dead, difficult to change channels. and the printed channel guide was so small you need reading glasses to read it. in my room there was no bathtub, only a standing shower, but it was sufficient. no microwave, which was kind of a downer.
It was clean and near on the riverwalk
The bathe room smeilled like pe and the balcony was not swipted
O Hotel Indigo San Antonio River Walk está localizado mesmo no Museu Alcance do famoso Rio Walk no centro de San Antonio. O hotel está situado perto da zona financeira e dispõe de uma distinta acomodação de villas de estilo espanhol. Há obras de arte locais em exposição em todo o hotel como um aceno à cultura local. O hotel dispõe de uma piscina exterior e área de terraço, bem como quartos com varandas com vista para o rio. Os táxis aquáticos são acessíveis por trás do hotel e o Blue Line Trolley fica a poucos minutos.
Este hotel oferece 149 quartos, incluindo cinco suites, todos para não fumadores. Estão disponíveis quartos acessíveis e acomodações para animais de estimação, mediante pedido, bem como estacionamento personalizado, por um custo adicional. Os quartos incluem acesso Wi-Fi e acesso Wi-Fi padrão, televisões de ecrã plano, casas de banho modernas e outros confortos de criatura obrigatória. Há um centro de negócios no local, bem como um centro de fitness que está aberto 24 horas. O hotel também dispõe de três salas de reuniões para reuniões de negócios e eventos especiais, juntamente com serviços de planeamento e outras formas de assistência.
O Hotel Indigo San Antonio River Walk está perto de muitas atracções, restaurantes e destinos na cidade, incluindo o Museu de Arte de San Antonio, Também nas proximidades, é a Pérola, que apresenta restaurantes, entretenimento, um mercado de agricultores e espaço de concertos ao ar livre. O Tobin Center fica do outro lado da rua, lar da Sinfonia de San Antonio, Opera, Ballet e Coro infantil de San Antonio, entre outros.
baseado em 643 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hotel Indigo San Antonio-Riverwalk implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.