Holiday Inn Memphis Airport - Conference Center

Gave me keycards to my room which happened to be occupied then proceeded to blame those people for being in the wrong room! I'm not a rocket scientist but I assume someone at the desk gave them keycards also to that room! Tried to have drinks at the bar but rude staff and poorly staffed. Took 20 minutes to get a drink and 45 minutes to get a check.

No hot water in my room. Had to go between two rooms to take a shower because there was not another room available equivalent to what I booked. Water was turned off two days for repair work. Bad stay

Alright for weekend stay...

Location was good as airport was close and to downtown took only a 10-15 minute drive. Rooms had been renovated with beds and pillows in good shape. Was expecting more noise from proximity to airport and open central area, but it wasn't bad.

Bathroom was lacking as it was small and there was no hot water on one morning of our stay (granted 90% of guests were there for the Liberty Bowl and had the same timeline). None of the side doors unlocked with room keys.

Gross.

This hotel is ghetto. The door to the bathroom almost hit the toilet. They've obviously done some renovations, but it's not helping; you can tell it is old, old, old.