Delta Hotels by Marriott Banff Royal Canadian Lodge

A bit dated for the price.

Great location - on Banff Avenue, where you can walk everywhere around town Friendly service staff. Very accommodating. Even offered to help me track down my delayed bag from the airline. Parking lot on site. Easy to access parking lot. Hotel is dated. Some may say it has "character" but to me it is just old. Room is tiny. It's just a bed in the middle of the room. Not a lot of outlets. Given it's an older hotel there aren't too many outlets in the room. I don't think the hotel is worth the price. Not a good value for my money.

rooms are clean, comfortable, concierge staff were excellent. Location is a little farther from downtown Banff than I thought. Fitness room is small, only a few machines. "Spa" is not what you would think - not a whole spa, just one room between the pool & fitness room, however I went for a massage & it was great. Front Desk staff member was only fair. We were charge $53.00 a night more than the amount we got from booking.com. She reversed the extra charge, but no apology or explanation. She did her job, but nothing more then that.

The staff and service. The staff was great and the service. The room was disappointing the room was not that clean. The jet tub was very dirty and small.The so called fire place had a timer that was very noisy. The room in general was not worth what I payed for even with a deal. The Food was alight and the room service menu was very over price.All in all I would not tell any to stay there and I would never stay there again.