Dan Tel Aviv

Beautiful historic building. The bed was very comfortable. Excellent linens. The bathroom was large. Great shower pressure.

The staff seemed to be completely uninterested or incapable of answering questions or providing the kind of service one expects when staying in a luxury hotel. No one greeted us or offered any information. It makes me question the management and what the working conditions are like. Also, the breakfast and food in general was really expensive and poor quality when compared to the excellent level of food to be found around Tel-Aviv. Do yourself a favor and reserve a table at Mashya for breakfast. There is no beach entrance in the winter, which was not mentioned when we booked the hotel. In general, everyone working there seemed really unhappy and if you are someone who is sensitive to human energy, I wouldn’t recommend staying there.

Location is the only good thing about this hotel.

The cleaning staff are incompetent and leave rooms dirty and without replacing towels or loo roll. The management yell at their staff - maybe because they don't clean very well? The breakfast (I ordered something, not the buffet) was cold and completely undercooked. Staff were clueless and indifferent. The hotel is long overdue a refurb. This hotel would struggle to be 3 star, let alone 5. Clearly being managed into the ground. Avoid.

Great location, really nice size rooms

The staff were ok but not really attentive, the rooms and amenities are nice but a little “frayed around the edges” which I did not expect from one of the flagship Dan hotels. The carpet was bumpy, the guttering round the pool broken in places, just lack of care.