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On the way back but a ways to go
Pool and indoor picnic area, except the hot tub was tepid and the floor needed cleaning. Main pool was a nice temperature. Inexpensive.
Unprofessional hand-lettered room numbers put up on cardboard, sticky sliding glass patio doors, dirty carpet and walls.
I liked the location and the hotel layout was very interesting. I very much liked the size of the room which was exceptional. The pool area is very nice and quite grand.
I was disappointed to discover that the hotel allows smoking in some areas and of course, despite their attempt to keep me distant, I could detect it. Even more disconcerting was the apparent lack of interest in details on cleanliness. I am not overly sensitive, but many people I know would not stay there. My room was fine, but the rest of the hotel felt very unkempt. The elevator was incredibly dirty - I wondered how long it had been since anyone had mopped the floor, even the walls were grimy and stained. I did not want to touch the handrail. This left me doubting the cleanliness of the rest of the hotel. For many of my business associates this would be a deal breaker. The breakfast appeared to have been hastily and thoughtlessly prepared. Boiled eggs that must have been a week old. The first morning there was no milk or cream for the already very bad coffee Loose the powdered creamer and put out milk or half and half. Powdered creamer screams "budget" - a very poor sign. Prepare better coffee - people expect it. All these unattended to details left the impression that the hotel was hanging on, or days away from going out of business.The room was very reasonably priced but I would have been happy to have paid more for the room if the hotel had been cleaner. Also..kill the smoking. Not acceptable.
Is it the Taj Mahal . . . no. Is it a clean comfortable room with amenities, yes. Since we were traveling with our dog it was important that they had allowances for that & they do. The continental breakfast was adequate for an expensive hotel, but excellent for the price of the hotel. House keeping did an excellent job & the front desk personnel were very friendly & accommodating. We will definitely be staying here in the future.
I'm trying & I cannot come up with a negative.
Not very impressed
The thought of a poolside room sounds great, right? Well the thought of a poolside room was nice... but that's just about it. Location was great, right off of a main road, easy to get to.
Actually having a poolside room was horrible. Sounded like kids of all ages, up to young adults, we're non stop screaming and being loud. All through the night all you could hear were drunk loudmouths sitting at the pool acting absolutely retarded.. which would have been fine if we were one of the many other tweaker that were there that doesn't sleep. Not to mention the paint on the walls were peeling, the leaking faucets, the jack and Jill rooms that were never mentioned, the plugged toilet that never got fixed, the main door not shutting all the way to where u had to use the deadbolt to lock it shit, or the broken latch on the glass sliding door to the pool was busted, the rec area outsidea was trashed the entire stay, garbage, food even feces all over. Or best of all.. the concierge. That looked down on us every chance he had, disrespected us every time we tried talking to him, refused to give us extra towels or pillows, didn't tell us where our room was or how to get to it, didn't tell us about the breakfast, WiFi information, or anything about the check out time. Oh, and never answered the phone when we tried calling the front desk. Also, our key cards never worked for any of the other entrance doors and had to walk about a half mile just to get from our vehicle to our room. I am disabled and can't walk as well as others.
Best hotel on town for price
It is a great experience with much given privacy, complimentary breakfast great accommodations such as a walk out balcony to smoke swimming pool sana hot tub and slide for swimming pool
Perto do aeroporto em Richland, Best Western Plus Columbia River Hotel & Conference Center fica a apenas 15 minutos de carro de Toyota Center e de TRAC Center. As comodidades presentes incluem um business center, balcão de recepção 24 horas e lavanderia. Este hotel possui instalações para eventos com 1022 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Richland. Estacionamento grátis sem manobrista está disponível no local.
baseado em 178 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
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