The location was good, just a few minutes from the Altstadt. Breakfast was ok, although a bit overcrowded (including the staff)! We had a double room and a single one. The double was quite large and confortable. The main building has no wireless connection to the internet, although they say that the wi-fi is everywhere in the hotel. The single rooms are a bit old and they look like they really need some much welcomed refurbishment. The biggest issue i had with this hotel was the noise made by the cleaning crew!! At 7 in the morning they started to do the cleaning! It was unbareble!
very nice hotel, good position, rooms well refurbished. 4-star hotel!
Atmosphere, design, the restaurant and services, the breakfast, the position. Big rooms, well furnitured, quiet. Cleaning services in the room.
It is excelently placed in Graz, very clean and well maintained and organized, pleasant staff. Gives very good value for a very reasonable price. Hotel own parking available close by and OK price.
Nice hotel, polite staff, good location, well furnished rooms; it was a good choice, to visit this hotel
The location to the old city, the friendliness and professionalism of the staff, the personal touches, the size of the room and the amenities I would suggest that the hot breakfast items in the buffet be put on warming trays to kep the food hot
Room was specioius and staff good
politeness of hotel staff; central location in town.
the staff are very friendly. the location is perfect.
This is one of the nicest hotels I have ever stayed in. The location was ideal for our purposes. Within walking distance of all the sites in Graz
The location as well as the comfort of the hotel must claim the throne. Nothing in particular save a breakfast price (€15 per person), which one may justifially consider to be a day-light robbery.
Perfect location and the room was very comfortable and quiet. Easy walk into the town. Although the Dining Room had a strong jugendstil feel, and hotel rooms had a slight air of the period, the entrance hall and the more cafe room at the front had no period feel at all and detracted from the hotel's advertised script.
Staff was extremely helpful and friendly. One of the best breakfasts we have had during our entire holiday - loved their pancakes!
Clean, Large room, Light, Quiet, Good Breakfast, Comfortable Bed
Great staff/personal service Slightly limited facilities
Location No ironing board and quoted €8 to iron a shirt
Convenience of hotel location to city centre, excellent breakfast service with friendly and attentive staff. Receptionists very friendly and helpful. Did not appreciate the barman using his hands to place ice in the glass. The Speisesaal restaurant menu choice was poor which was more akin to a cafe/bistro. No consistency in the volume of alcohol in a 'measure'. Room very good but foam mattresses and soft pillows did not always result in a good nights sleep.
good staff service and breakfast hotel computer was old and did not function most of the time
Friendly, helpful staff and excellent location
Staff was extremely helpful and friendly. Everything was great
Very kind staffs who can tell what you need about Graz.
wonderfull location, big and good designed rooms, friendly stuff Parking garage is to fare from hotel and charged add.
The whole trip was a blast. This hotel and city was not an exception!
room was big, bathroom was huge, silence in neighbourhood, location - in the very centre of the city the parking place it's about 500 m away
excellent breakfast, good location to walk the city The reception closes very early, and never seems to be available. When you ask questions, they are very uninterested for a 4 star hotel. I also did not find the rooms reflected the brochures whatsoever. It is not a design hotel, and the rooms resemble a bed and breakfast by canadian standards. Save your money and go elsewhere
Excellent location, professional and friendly staff.
Very good location, almost in the city centre. Hotel has an excellent atmosphere, very friendly and helpfull staff, nice and large rooms. Although the hotel is in the city, the location is very quiet. Good breakfast ! Price / quality ratio very much OK. No wireless internet connection
Restaurant,Bar, smoking allowed Late check-in
It was my 3rd stay and I liked it very much, as before. Especially nice the Ernst Fuchs Bar, which is famous for good cocktails and a cosy refuge for smokers.
Great location, great staff Bed was too soft/old. We were in a double room and one bed was worse than the other.
lot of space, no crowd, availability and silent
Very Central, excellent for short break
Excellent location, huge room, decoration. A little bit too hot in the room.
I really loved the atmosphere in hotel and really kind an helpful staff. Room is very nice big and really clean. Breakfast is very rich with different kinds of food, for all tastes. I especially enjoyed dinners at "Winter Garten" restaurant with delicious food and really nice piano music playing in the background. You should visit the hotel coffee house, where you can taste the very best of hotel made cakes such as "Erzherzog-Johann-Torte" and "Wanda, Sacher-Masoch Torte" and many others really great dessert and coffee. I also recommend that you visit "Ernst Fuchs Bar" in the evenings where you can enjoy in various delicious cocktails and drinks, made and served by really nice staff. I'll be definetly back again and again.
I stayed in the Admiral Suite this time (my second visit to this hotel) as I wanted to have the extra luxury at a reasonable price. It was indeed all I expected and more.