Good location, nice ambience, greta staircase. No ironing facilities provided after day hours! OK to not have one in the room but a 4* hotel should have somewhere to quickly iron a shirt - and the staff made no effort to think of something. Also dis not advise us there was train strike when we booked a cab to the station - the hotel should know things like this and offer to help.
Location is very good-- walking distance to areas of the city we wanted to visit. The best part of the experience was that the hotel personnel were able to direct us to local sights and restaurants where we had good experiences. The room itself & especially the bath are first rate.
nice large room very clean... good breakfast limited dining capability in the evening... arrival difficult with car.....
The hotel decoration and architecture. It is really nice place, very central and good for some shopping. Still very reasonable speaking about cost and price/quality Very narrow beds, as I was travelling with my son and we have separate single beds, but the size looked like the kid's one. Breakfast is poor.
Location Internet did not work
authenticity of the hotel, atmosfere
Breakfast was great! The Liguri pasteries are goregeous! The size of the room was perfect for our family trip. The bathroom was also spacious and included enough room for all the cosmetics to fly around without bothering us really! It was also obvious that the ladies did a great job with the cleaning. It looked impecable every day we were there for 4 days. I loved the heart of the hotel which is the highlight of the place. Beautiful red carpet stairs in an ''accordeon''! The floor is a marvellous wooden floor most likely hand crafted. It would need some referbishment...
the valet parking
Location in the very center - good for walking around the city. Very good breakfast. Nice decoration. Free parking at the entrance is always occupied. Most probably you'll be advised to use public parking around the corner. Howewer cost is the same - 20 EUR per night.
Not much Horrible WIFI. Bad coffee and not many healthy choices at breakfast. Terrible parking. Nowhere to unload the car, the parking is slow, Off site and expensive. The Brustol has no door person and this hotel needs one.
building of the hotel is very nice, and it has a good location
This hotel is centraly located in the old part of town but it is set back and difficult to find with no view. Typical old hotel everything you would expect from a building of this perioud.
Location of the Hotel, and the Hotel's standart. You get what you expect. Charge for parking was over the top.
Location. Very nice in the middle of "old town". Very noisy. Rooms were not soundproof at all.
the hotel was good value,centrally situated with car parking facilities. we had a number of rooms a the hotel four rooms and we intend to use the hotel again as we come to Genova each year having previuosly used the Jolly Hotel nearby,
Professional service, Nice people, Very clean rooms, nice price Not a lot of parking space! Not easy to find
The hotel was, clean, friendly, secure and private. I didn't care for the choice of jazz music in the breakfast room. Otherwise, a brilliant hotel in a brilliant city.
Perfect position for main areas and accessability to others. Staff were very helpful during trouble a) after bagsnatch b) getting transport to airport during strike. Staff Andrea (all) /Marina/Daniel v good.
Excellent location for old town, shopping, and train station for day trips. Room layout could have been designed a bit better, i.e. work desk too close to bed.
comfortable room, excellent location, helpful staff
Excellent staff. Good location. Family Rooms.
Location Room was tiny for such a high price.
Great location, really helpful and friendly staff, nice thata good breakfast was included.
Style, size and equipment of the room excellent. Place to work and sleep. -
Noisy tiny room!
Yes, very much. I would go again.
Helpful and courteous staff; central and convenient location; good value. n/a
The hotel is in the corner of Genoa historical "carungi" triangle. It is very comfortable to go and see all the interesting in the historical center of Genoa. And special thanks to the hotel staff for our laguage, which stayed at the hotel during few hours till our depature to the C. Colombo aeroport. There was some auto`s noise from the street.
Very welcoming, friendly and efficient staff. Ideal central location. Warm, clean and comfortable No
nice and comfortable rooms friendly staff ,great breakfast they charge my credit card when i did the reservation (15 days before)
good value for money
Just the location Really old rooms, poorly renovated. Weird smell in the whole hotel. Poor light.Poor window view. Awful decoration. Got a really ''cheap'' feeling during my stay
Theese room doors are not good as a hotel-room door. It look likes garage doors.
The staff at the hotel were very pleasant and eager to please. The hotel was a good combination of quirky and antique. The location is central. There was some street noise even though we were on the fifth floor.
only stayed one night, Good location and friendly and helpfull staff.
Nice spacious room. The bathroom really small and no internet which it said there was only in the reception area. Can be alot of noise from outside during early hours of the morning.
Breakfast was goos Online said parking 15 euro, he charged us 166 EURO for 2 days of parking... It also said it was private parking, but it was on the street. Very hard place to find. Rooms were small and stuffy. Bathroom was not great, the toilet was cleaned daily which was good but the shower was not good. It didn't drain so it was very dirty. Also saw a cockroach in the bathroom
Although very small , Very good location on main street , Very very good service from the staff . rooms are very basic but clean and have all you need
The hotel is very clean & tidy, close to underground & old city, also there is a local market close to it. A little bit noisy due to my room was facing the main street, but was acceptable.
Very friendly and helpful staff.
The elevator was really old and really cool. The beds were hard and uncomfortable. The worst, though, was the fact that the hotel staff turned the Air Conditioning off before they left for the night and only turned it on the next morning on the second night of our stay. It was still 30C out at midnight. Needless to say I woke up in a pool of my own sweat. It makes no sense to turn the AC off during the main hours guests use the hotel.
Good location near the historic city center Old building, I think that the main door closes at 1 PM
The staff was friendly and helpful. The room was clean, and the location was very convenient.
we loved the place and the staff. Sergio was super accomodating. He patiently answered our questions.Rooms were small but still we enjoyed our stay because of the warmth of the staff.
Great location, friendly staff, very spacious and comfortable for two star hotel. Only minor moan was room overlooked main road and was bit noisy at beginning of the morning after a late night,double glazing?
The hotel's location to the train station and the city centre. A bit noisy at night time.
Nice hotel in Genoa center. Very kind stuff