Localização do estabelecimento
Embassy Suites Philadelphia Center City fica na região central de Filadélfia, a apenas alguns passos de Cathedral Basilica of Saints Peter and Paul e Academia de Ciências Naturais. Este hotel fica perto de Liberty Bell Center e Independence Hall.
Sinta-se em casa em um de nossos 288 quartos que apresentam cozinhas americanas com geladeiras e micro-ondas. Os quartos possuem varandas particulares. Nos quartos, há programas a cabo e videogames para sua diversão, enquanto o acesso à internet sem fio (sobretaxa) mantém você conectado. As conveniências incluem telefones, além de escrivaninha e jornais de segunda a sexta de cortesia.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como uma academia, ou outras comodidades, incluindo acesso de cortesia à internet sem fio e loja de presentes/banca de jornal. O estabelecimento também apresenta serviços de casamento e uma TV no saguão.
Este hotel oferece um restaurante, que serve refeições, mas você também pode ficar no quarto e aproveitar o serviço de quarto (horário limitado). Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem um business center, check-in expresso e check-out expresso.
The staff was great and very helpful. Our room was nice, very comfortable and clean. We liked the location as it was walking distance to some museums and also a Starbucks! Snacks in the early evening and free breakfast was a nice extra. I would definitely stay again at this Embassy Suites.
My stay would have been excellent had it not been for the very long wait we experienced with parking. We were aware that it would take about 30 minutes from the time we called the parking attendant to have our car ready for us at the front. We called right after we finished our breakfast, went to our room to gather our things and check out. Once we checked out we waited in the lobby for our car to be brought around about an hour. We finally asked and were told that the desk had not told an attendant to get our car ready. They got right on it but we ended up waiting about another 25 minutes for our car, making us late to our outing. Had it not been for this issue I would rate our experience as excellent.
The customer service from employees was horrible when I went up for breakfast. Was going to be my first time staying at this hotel. After I found out they don't do COOK TO ORDER BREAKFAST like most embassy's and my room wasn't ready when I checked in as promised and the employees weren't friendly. I decided to take my business somewhere else.
We love staying at Embassy Suites with our two kids (6 and 8 years old). The separate space is terrific for letting them go to sleep before us. The included buffet breakfast makes mornings easier too.
The physical property is very dated ... only one of the three elevators was working as we went to check out at 9:30 AM, so we walked down 18 flights of stairs. I feel really badly for the cleaning staff who are competing for space on the elevator in order to turn over rooms! That said, every single person we interacted with had five star customer service and a great attitude. For the price, I'd definitely stay here again, but there's nothing luxurious about it!
Convenient location for City travels. Appears to be reasonably clean. Good value for the expense.
The hotel is dated and well used.
Great Hotel! Perfect Location!!
Management is terrible and has no heart. It's all about policy. They refused to cancel my room and credit me the day of my intended arrival even though I had a medical emergency and couldn't make the trip. I will never stay here again and hope you do the same.
Given a great room with tons of space and nice views, thanks so much! Cleaning staff were so pleasant!
We were turned away from the breakfast because we arrived at 9:29 and "there were already a lot of people in there"
room had a musty smell