Location - close to Berkeley 1. Heater didn't work. Got cold in the night. 2. It's a ghetto run-down building, branded as a Sheraton. I fell for the name. 3. Next to busy highway and streets. Woke up several times in the middle of the night to the sounds of fire trucks and cars and trucks.
Quick booking Email confirmation that room was ready came immediately; 3hrs later was still stuck in lobby because hotel didnt have any record of booking but hotels.com assured them it was there. Bad time was had by all.
Had everything we were looking for: pool, rec equipment, restaurant, internet, comfortable rooms with fridge, microwave, and safe. Even had a patio. The staff made every effort to make us feel welcome: said hello and asked if we needed anything each time we passed by. They accommodated every need expressed. The staff wore costumes on Halloween, which is nice for a traveler that can't be home that day. We'd stay there again. For those with allergies, they use down in their bedding but will fit your bed with an alternative if you ask. Selected "Okay" on Comfort because there was an odd cloying damp smell in the hallways throughout our stay that could be overwhelming at times. They were remodeling rooms, so might have been materials associated with new carpet or paint. Some of the fixtures didn't work correctly and the dresser had baskets instead of drawers. The cable system is from the '00s with limited selection and profers conservative outlets; no PBS, no AMC, HGTV, Comedy Central or other channels common to hotels, but has HBO. The internet is open. No password or room specific login required. We were able to access at a nearby restaurant so take care when using.
Spider crawled down from the ceiling whiel working on own laptop. Ice machine did not work on the floor.
Location happened to be right for me. They charged more for delux double which was a little bigger but the hotel itself not good enough to charge more for that extra. Booking was no problem Overall it was ok and staff were kind. The price was a little high. May be prices all high in that area. They asked me credit card for in case of room service. I dont know that $50 was actually charged and redunded back.
Great location! Easy free parking. Staff was nice. It should be half the price for what you get. There was water leaking from the ceiling. The carpet is gross. Terrible smells. There was a man in the parking lot who appeared to be selling drugs, as evidenced by the stream of visitors he received over night. There is no fridge or microwave as advertised (none available when requested). Only one working elevator.
Lobby bar. Walking distance from amtrak station Phone battery was dead. Exhaust fan in Bathroom didn't work.
great staff every one was so helpful and friendly
Clean rooms, good location, free parking. Windows were not sealed well, thus there were some noise from outside.
Not much TV did not work, no hot water in sink, changed rooms and tv still didn't work, yucky smell.