Clean and efficient with staff who know are pleasant and professional No
Staff were very helpful, just couldn't do enough for their clients. Continental breakfst very poor. Management should go to the Continent and see what a continental hotel provides for breakfast. Serving Cereal, bread,rolls, two varieties of prepacked porcessed cheese and small sweet cakes for the cash paid is robbery. Oh! I forgot to mention fruit juice, three kinds.!!
As usual, the service & accommodation were good and stay enjoyable Happy not to have any complaints
easy to find and a good breakfast
the hotel staff where great, we have always stayed in crowne plaza hotels before, and feel the staff at this express where the most customer focused we have seen warm and welcome to all . they really knew about the area and there suggestions where good. shower was broken
Fair value for money A not very well breakfast and a very small room and bathroom
Breakfast was terrible, tasteless everything
Good location with good facilities on door step. Very easy, cheap and quick access to centre of Edinburgh.