Contras: The flight was 2 hours late, the seats were uncomfortable, there was no food or beverage, the crew was not particularly friendly/nice
Air India needs to step their game upPrós: The only thing nice about the Air India flight was being greeted with "namaste" everything else was awful.Contras: They had very limited drink service. Most international flights start off with drink service with lots of variety and offer it several times...Air India had one drink service with only a few beverage choices.
Their head rest covers don't stick bc the velcro is worn off.
The bathrooms are not regularly stocked with toilet paper and get filthy. I entered 3 bathrooms before having to request TP.
Their TV remote doesn't work in the middle seat and the entertainment regularly has issues. Without the remote, you cannot request help from crew.
The flight map doesn't display until toward the end of the flight.
Cabin crew are not responsive.
They don't have vegan options.
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