Hotéis perto de Céline Dion at Chase Center

Prós: El avión estaba súper limpio y en excelentes condiciones

Prós: Aeromexico Boeing 737s are great. No complaints here.

Prós: Entretenimento

Contras: No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem.

Prós: Friendly crew, but that is pretty normal for Aeroméxico and expected. Glad the seats had the flip up sides to keep ones sleeping head from falling too far to either side

Contras: A few more degrees of seat recline the meals could have been much better.

Prós: Not a lot.

Contras: Our group of 11 missed our connecting flights in Mexico City because the plane was two hours late. Cost us thousands of dollars and a day of our time.

Prós: Everyone was perfect...!!

Contras: Real meal is necessary, we appreciate the snacks but real meal is necessary.

Prós: El avión estaba súper limpio y en excelentes condiciones

Contras: Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen.

Contras: Dirty plane, plane was late and my screen didn't work. Flight attendant was flippant.

Prós: these aircraft are confyy...the staff super helpful to be honest i would rather fly with aero mexico than one of the u.s.a airlines for ex: american airlines ect.... and their selction for entertaiment was huge and up to date with all the latest stuff...

Prós: I wi not use aeromexico again

Contras: Everything, see prior notes

Prós: Aeromexico’s service during check in and boarding is the worst I’ve experienced so far. They are so unorganized that wait lines are so long and can take hours that you can easily miss your flight. The staff is just around not helping at all, not doing much to put order and make lines move faster. It’s not the first time this happens to me, it’s just the way they operate and not setup for busy travel days.

Contras: Make it to the airport 4 hrs earlier, 3 is not enough at least at the Mx city airport

Prós: good service

Contras: a better airplane

Contras: space

Prós: The fact that I made it to my destination on time was good. Flight attendants were very professional and attractive, pleasant to speak with.

Contras: It was a couple days ago and I had had a long previous day so I don’t recall anything that was so out of place that really requires any improvement.

Prós: Seats are good

Contras: Punctuality