Good size rooms which were very clean & comfortable. I loved the location of the hotel - a 10 minute walk down to the many shops and restaurants. The beaches are absolutely beautiful again a 10 minute walk from hotel. We did not eat much in the hotel but I was impressed by the high quality of the food and variety in the evening. The hotel staff could do with attending a customer service course! The place was run to suit the staff and not the guests with too many unneccessary rules and regulations! The staff are very rude and tended to bark orders to the guests instead of politely asking. I felt uncomfortable and embarrassed on a few occassions.
Food was very good.
The hotel staff were very friendly and went out of their way to help. the quality and variety of food in the restaurant was excellent. Hotel was very impressive with its cleanliness and facilities. It you are thinking of booking this hotel please do so you won't be disappointed Nothing negative can be said of this hotel
1. Crowd for breakfast, 2.Too noise of young neighbours early in the morning 3. Uniform and plain food (mess commons) for breakfast
The hotel was classed as 4 star, I dont know who gave it this rating as it would be at best a poor 3 star. The dining room service was terrible, people had to queue up for a cup of tea. The quality of the food was comparble to that of prison food. There was poor sound-proofing between rooms and you could here those next door coughing, talking etc
we loved the the cleanliness and the spacious rooms. staff were friendly and helpful, food was fresh and plentiful - would go back again. didn't like the noise from the bar, the cigarette smoke drifting up to our room from outside the bar every night, nor the ash and cigarette ends which ended up on our balcony from the rooms above. some of the guests could be a bit rowdy but we didn't frequent the bar so had no problems.
That the hotel was renovated recently, that the reception staff was friendly and helpful, that Callela had a quiet and pleasant atmosphere and that it was near Barcelona. That the drinks for the all inclusive menu weren't the real thing (the Coke wasn't real Coke), that the dining room could be improved, same with the food and that the sunbeds near the hotel's beach bar weren't free. Also, the cleaning staff from the upper levels were rather slow, sometimes we didn't have our room clean until 4 o'clock in the afternoon.
-very friendly staff (reception and too restaurant); -clean and nice room with balcon; -bathroom with shampoo+gel+tooth brush; -very and good food; -open swimming pool in Januar (indoor); - nice place (not directly on beach - 350m, but nice - pinies etc)
On arrival we were told we were at the wrong hotel, when I showed my booking form the then said tHEY had overbooked and we had to be moved to a diffrent resort. I refused to move resorts and was eventually given a small box room that was meant to sleep 2. I will not book through your company again or this hotel as my holiday was ruined due to staff attitude and being let down by my booking. AS I have said above, and the entertainment consisted of a spanish old age pensioner disco.
We like to seat on the balkony. The location was very good. The coffee in the mornning. The hotel demand check out very early.
Breakfast was amazing. Hotel is fresh & clean. Breakfast ends at 10 AM, a little early. Room was above children's play pen so very noisy.
Pretty good hotel if you have no high requirements to the size of the room for fur people. Reastaurant is very good.
It is not high only 4 floors only euro sports and cnn in english
The hotel is located near the beach and more or less near the railway station. There were a lot of various food in the restaurant. The drinks for the dinner are too expensive. E. g. A cup of tea from the teabag - 1.5 EUR, 0.5 l of Coca-Cola - 2 EUR. The walls are too thin, so I could hear the elevator's movement next to my room.
staff and food noise between rooms
Close to the beach, friendly staff, clean room, nice restaurant near by. Family room is the same with standart room just added extra bed but price increased on 50%. We hade some problem with noise nights becouse the next door guests were very "energetic" with songs, drinks etc. It means there is a not good isolation between rooms.
Nice hotel in a nice location, close to the train station. Rooms are modern and very clean. Walls are rather thin, noise from rooms next door easily penetrate through the wall and can disturb you. Breakfast not available before 7:45, so no breakfast if you're on business and need to leave early.
very good hotel situated next to shop area and at a 3 minutes walk to the beach. excellent food(a lot of sea fruits) and staff. the dining area was a little too crowded
friendly staff, good selection on buffet and very proffessional would be nice to have a bigger pool area
food was great
Good breakfast, manager of hotel is very polite, good position. no parking place, arrogant man on reception, crashed car behind the hotel
Have been to this hotel many times and always get such a warm welcome, especially from the Dining Room staff. They are also very much aware of special diets and are willing to provide what is required. Not enough sunbeds and lack of control of rowdiness around the pool.
The staff were very nice and helpfull. The room was very clean. Did not like the food. We went to restaurant early for meal and there was a queue. We went later on to try it out and the staff were clearly not happy as they were setting up for the next service. Even had to wait in a queue to make toast/
Having been before, we were disappointed at the changes in the hotel, ie, the food was always cold and not very appetising. The all inclusive card which used to allow 2 drinks per person per day at the beach bar, has now been reduced to just 1 drink per person per day. Lack of activities and evening entertainment. A very large group of teenage boys who were on a rugby tour, but were staying in the hotel between matches, comandiered the swimming pool and made it unpleasant for toddlers and smaller children
The room and common space are very good and clean. The food is excellent. Small pool. Expensive hotel private parking (but it was not big issue to find free parking 50-100 meters from hotel), safe cost 4 additional Euros per day.
Great location! Very small pool, bad room cleaning.
Excellent value for money
Very good breakfast. Close the the beach, parking was kind hard
Everything was perfect
Nothing The balcony was viewed on all sides and looked as if it would fall down if you stood on it.there was no furniture on balcony and it was extremely noisy.
Yes.The hotel location prohibited the trasfer vehicles.I had a half hour walk to and from the hotel,being partially disabled.I did not hhave the fare(8 Euros)for a cab.Also there wasn't any soap providedmair conditioning was charged as extra and the meals were double what you quoted in your booking confirmation.This hotel was not up to your usual standard.
Friendly reception/staff, breakfast buffet, location to shops, beach, and train station. Decoration was very old. High cost of airport travel.
Good location to anything that matters. Kind and helpful staff. Extreme cleanliness. A tremendous amount of noise 24/7. Both from other rooms inside and from outside. This is not a family-friendly hotel as they claim, but a summer camp, in the peak season at least. Many guests were pretty rude.
Very nice familyhotel i the heart of Calella very close to the beach and the shopping area.
The apartment was very clean and quite, the price was adequate to the standard of the rooms and the service was very polite, we enjoyed the entertainment program at the hotel (flamenco, belly dance and promotions at the bar). The water in the swimming pools was rather cold, sometimes at the reception desk we were given inconsistent information depending on the receptionist. The beds could have been a bit more comfortable.
Not too noisy. Close to main shopping area, train station and restuarants. Away from the main nightlife area. Buffet breakfast.
relaxed but responsible atmosphere because the place was family run. Very convenient for beach - but without the necessity to occupy a block of flats with a load of chavs.
Good position, nice hotel
Excellent location , nice staff, great value for money We felt that the breakfast experience was a bit hairy to say the least! It felt like being rushed out the door with food being cleared infront of people. At one stage I went to refill my coffee and the machine was switched off and the staff refused to help me as it was 1 minute past 10am - the same thing happened with the toaster on another ocassion for my husband! We also found the music at night very loud - without reason on many ocassions.
Friendly atmosphere, helpful staff, excellent food on offer Had no balcony first night although we`d paid for one
We liked everything. This is a very good hotel
Fabulous value for money. Proprietors very friendly and informative. We hope to return again
One of the best accomodation we ever found in Spain. Not fancy yet very clean and comfortable with very friendly staff. Nice urban view from the balcony at the top floor. Excellent price quality ratio. In the hiqh season, parking place seems to be a must.
This is a perfect pension which is more than an four stars hotel. Wonderful place to relax, all the staffs are frendly,very kind and they work with all their dedication. I really enjoyed this pension and I am ready to come there again. The first thing. I liked is that all the pictures I saw on internet were exactly what It is there. The advertising made on internet by this pension is not a fake.
Very nice hotel,not big, but very family.Comfortable room, very clean (every days), very helpfull personals, very good price for hier quality. I will recomemd this hotel to my friends.
the food regarding I was in my honey moon it would of been nice if we had a room with sea view
The hotel staff was very helpful, we were right on the beach, Calella is wonderful, and it was an awesome value for our money. We loved it!
everything coffee in bedroom would have been good.
The food excelent, bathroom excelent,bedroom excelent.My wife and myself go to Malgrat , Callela.frequently our sixth visit this year.and both are senior citizens. Value for money, can`t find any faults.
Very close to the hotel from the beach. Cleaning staff did a good job. The hotel is very poor sound insulation. Breakfast is very ordinary. Reception staff unfriendly. We very much regret given this hotel.
Good basic hotel - good value. Delivers what it says.
The locatoin was ideal for what i wanted.The breakfasts where very good , and the staff on the whole were very helpful The dinners were a little boring and the room was very noisey[night clubs and trains]
it was close to the beach, clean hotel and nice view
Good location, great stuff. No internet in the rooms.
Breakfast included, Dinner available in the hotel at reasonable prices.
The hotel staff were excellnt, friendly and very helpful. The location of this hotel is perfect
The Hotel is situated in the center of Callela, but the hotel is very quiet. It is only 200 m from the sea. The owner of the hotel is very helpful person.
Breakfast better care with the bedsheets
Staff were fantastic, local and very helpful and friendly, location of the hotel was excellent A building outside the bedroom was being demolished the whole time being there so noise and dust were high. tv would have been appreciated.
Perfect Location in the town everything (beach, shops, restaurants etc.) is not more then 5 minutes walk. Perfect value for Money. Greate staff. Absense of air conditioning is not a problem. Lack of TV and Fridge.
Friendly, helpful staff, good location, reasonably priced.
The staff was competent and nice. They all spoke English. They answer all the questions I had. The room was not that clean and eventhough it smelt like bleach when we entered. We had a room on the street and it was very noisy at night.The single beds were very small.
The hotel is located in 5 minutes walking time from the sea.
excellent staff, very clean too noisy neighbours (group of germany teenagers who will not let you sleep all night). TV not in each room and paid airconditioner
Excellent location. Good value for money. No shade by the pool. A few Sun umbrellas would be good as when it is 35 degrees + not everyone can lie in the sun for long periods.