Cleanliness, and friendly Staff no kettle in the room
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
proximity to beach; helpful staff
the lobby, lounge, swimming pool area; good house keeping the room is too basic, very simple.breakfast could have a bit of difference, for example - different fruit or veegie every other day -its not to expensive but gives a good impression to guests.
Extremely clean,with well cared for gardens & pool area.The lighting around the pool in the evening were quite spectacular. Hastle free break. Poor English breakfast.
location far enough away from the hustle and bustle but walkable to restraunts bars etc. Could not leave aircon on whilst out. Only one room key for 3 people. Would like to see more general information about the area at reception.
Cleanliness of the hotel and next to the best beach of Ayia Napa. Best value for money!
Very good staff and excellent design ina good price
clean, very nice rooms with all new furniture and comfy, just 5min walk from nissi beach, and quite no hot water and that is not good at 2am when you wonna have a warm bath.
Wonderful Hotel! Very nice decor, really clean with lovely atmosphere, excellent outdoor pool and exceptionally good and polite service. The room was beautiful and spacious, with nice balcony with sea view. The whole hotel has a very relaxing atmosphere, even if you are with kids, this is a place where you can combine family and relaxing... definitely recommended! Will definitely re visit!
They have renovated outside territory and pool bar - it looks great; as for room (ours) it is still have old furniture.but it has nice location, very close to the nissi beach. we stayed with the baby, an the cot was very old and not clean (outside). also if you want to stay in the room with new furniture (as you can see on the web) you have to mention tis while booking (how should yu guess this?)
The pool Bar & Pool are New they just did it they are excellent and very clean. Value for Money for a couple that doesn't want to spend much on accomodation. Rooms are very old TV has no remote control as well the Aircondition but as I understood next year they will renovate all rooms. also furniture is very old.House keeping wasn't good enough talking on the phone in the corridors of the hotel in a very loud voice ignoring the do not disturb on the door handle. after they renovate the hotel yes it deserves to be a 3 star hotel but now not more than 2 stars.