Hotéis em Arosa perto de Arosa Gondola Lift

Prós: Location is good. Breakfasts are tasty and good spread. Great spa.

Contras: Always felt they were doing you a favour to help. There were one or two staff that seemed sincere but some really seemed like they were going through the motions. We requested some almond/ oat milk for the room, were told they don’t do room service. 40 min later we were down at the front reception and counted 7 staff causally milling around trying to look busy. We were told on day one, if the mini bar needed topping up - no problem just ask! Well obviously a 2 min trip up to the room to deliver some milk for a tea while we were getting ready for going out, was too much. Rooms were relatively clean but again, sugar and toilet paper were very scarce? Practically had to use last sheet of paper before a new roll was left? This could be the same reason we were told that only 2 rashes of bacon were served with your egg/omelet - we don’t want you to waste it? If I ask for 3 rashes that’s what I plan to eat - I am almost 50 years old - I think I know by now! Finally, rooms were unbelievably hot. We slept with the door open to the terrace every night. Tried everything to turn it down? Not sure?

Prós: It was absolutely joyful, comfortable stay at this hotel. Truly speaking, nothing disappointed us. We will surely come back to this hotel for another short holiday. Thank you for your kindness and great service.

Prós: nice design and warm athmosphere in the hotel, very friendly staff, nice food in the restaurant. room was very spaciouse and nicely decorated. spa area is clean and nice as well with different options to relax or being active in the gym area. we really liked that in arosa it seems you get the travel card for the gondolas, bus etc. included as of one night stay this was a very positive surprise to learn that this is included in the price. overall a great stay!

Contras: maybe selection for breakfast could have a little more variation. our balcony was directly attached next to the staircase so people using the stairs have a full view into the balcony hence we would have enjoyed some more privacy to really feel comfortable to use the balcony. Also one minor thing was that there was a welcome note in the room that was adressing myself as Ms und my Partner as Mr. given that my Partner is female as well this was quite iritating especially because then also the bathrobe for the spa was one male size and one female size etc. it was not a big deal but if the hotel wants to improve on their inclusiveness of LGBTQI guests they might want to be more considerate on how to adress their guests.

Prós: Good facilities Cleaner came to our room without knocking the door, reported to reception and hotel manager but no reply. I don’t feel welcome though we have paid almost 1000 CHF per night. They only welcome rich SWISS who visit them every year. No more to this hotel.

Contras: The restaurant manager only say hi to selected guests which I found rude. The rest he doesn’t care! Some waiters are rude if you don’t sounds swiss! I booked thus hotel because it us close to the ski school. Otherwise I would never go there.

Prós: Excellent staff and the sauna was unbelievable

Prós: - perfect location, proper "ski-to-door" experience - staff is excellent, kind and attentive, from reception, concierge to cleaning, restaurant and kids club staff. They went the extra mile and even helped us to resolve an unusual unexpected situation with one of our children. - the sevice is top class, everything revolves around the guest. Also lots of nice small perks for kids (e.g. kids bathrobe, soft toy, kids bathrobe and slippers, bedding, etc). - the Alpine Spa is just breathtakingly beautiful. And not busy, we could have it almost for ourselves most of the time. - Design and facilities: everything is so tastefully balanced, well thought through, made for comfort and pampering. And the panorama!! - this is one of the few hotel that manages it very well to be classy and elegant but also very child-friendly (and dog friendly) at the same time. - we tried 3 of the restaurants (Taverne, Ahaan Thai and Stuva) and liked all of them too. Thank you, this was our best winter holiday so far!

Contras: -

Prós: Very kind and serviceminded staff. Lovely spa with stunning view! Nice rooms and good restaurants. Close to the skislopes!!

Prós: Location is fantastic. not far from bus stops and slopes. We appreciate children´s ski school nearby. The hotel is cosy offering a nice atmosphere and selection of several restaurants with an excellent food quality. Friendly staff.

Contras: We recommend to fix rooms, restaurants reservations and time of vacating the rooms properly in order to avoid dissapointment.

Prós: great location great staff - especially the manager who was adorable incredibly clean room and bathroom little kitchenette in the room was helpful very helpful that the mini bus can take you to the ski station every half an hour room nicely heated good wifi

Contras: nothing it was all great

Prós: The shuttle bus from the hotel to the station

Contras: We were put off dining at the hotel because of the policy of charging 35 Swiss francs for corkage

Prós: The staff were really friendly

Contras: Some parts of the hotel could do with updating, but others are lovely!

Prós: Nice location, near to the Gondola.

Prós: Very friendly staff, beautiful surroundings, delicious restaurant, cozy atmosphere

Prós: Thumbs up for the flexibility regarding the breakfast. There was a trailrun that day and the hotel offered breakfast from 6.30am instead of 7.30am! Excellent service! Our room was clean, no doubt. But given the price, we would have expected a bit more. A small TV and it was quite dark in the room, otherwise all good! Staff was very friendly!!

Contras: For the price, we would have expected a bit more. The hotel doesn't have any pool nor was the breakfast outstanding. The room was quite dark and the mainlight did not spend too much light.

Prós: The only nice part of the hotel was the Spa area, good size, very clean and modern. The position of the hotel is very good as you get easily to the ski slopes and back. We would have given a better rating if the price wouldn't have been so high!

Contras: The problem is that the hotel is either a charming mountain lodge nor a modern boutique hotel, it is something in between and feels just old. There are very questionable peaces of furniture all around the hotel probably at the owner's taste but truly not beautiful. The breakfast is quite poor for such an expensive hotel.

Prós: Good Spa, rooms were clean, shuttle service to ski area

Contras: More fruits in breakfast.

Contras: The availability of TV programms was not good. The hotel did not sonlve the problem.

Prós: Free shuttle service from the train station. Nice spa with two sauna's, steam baths and swimming pool open from 8-21:00 Comfortable beads. Nice breakfast.

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