Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
situation géographique et le hall This is the list of the main bad points :
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
Great staff and good location.
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
the hotel staff, and the hotel is close to important places
reception helpful. The room smells old and the furniture as well. Despite the canal view the single is really small.
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
the location and decor of the hotel The staff was clueless and did not know anything about the city. They were all students. All of the old staff was gone. The hotel charged $30 a day for internet service. This is a change from their past policy it used to be about $10 a day. Still high but tolerable. Their breakfast was very expensive and the quality was poor. I travel to Amsterdam once a year and always stay at the Doelen. Due to recent changes by management I will not stay there again.
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
The location is excellent. The construction work in front of hotel.
Quite well located, only a few minutes by metro to the central station. Clean hotel with nice facilities and quite good and varied breakfast.
Made to feel very welcome. Very helpful staff
Staff were knowledgable about everything from transport to day trips and were very helpful. Needed tea and coffee facilities in the room.
Quite a good location, near (but not too near) read light and city centre shopping etc. desk staff were friendly and helpful. Rooms were on the small side but well laid out and very functional. We were also on the canal side (with canal views) so it was nice and quite. Houskeeping was terrible. THe drains in the toilet smelled very bad during out stay, and the room was not cleaned properly on the last 3 days of our stay. On a more minor note, some tea/coffee making facilities are needed in the rooms.
Its straightforward approach and cleanliness, helpfulness of staff Rooms slightly on the small side and with backstreet views
The service and help from staff was excellant,in particular the bar staff who gave us advice on where to go and what to see.
The location of the hotel is very very good. you can walk to the dam within 10 minutes. you can walk to many places that should be seen as a tourist. Room is very clean an tidy. A bit small but ok.
location was good for sightseeing canal facing room very quiet no hot water for a shower between 6.15 to 7.00 pm one night - very annoying!
Amazing location, very helpful staff. Room was very comfortable.
modern amenities, location Need towel racks or hooks, neither room during two stays had a place to put wet towels to dry.
Excellent rooms, most comfortable beds I've ever slept in, fabulous location and no noise atall, great aircon, all in all a five star experience! Only being really fussy, there was no shower screen and although this could drain into the bathroom floor it wasn't sufficient to stop it reaching the carpet of the bedroom, not very good design!
Location location location. The staff was nice but overbusy so sometimes they didn't have time to properly take care of everyone. Room was big and clean A bit chilly in the room, they said it was not possible to regulate the heating because it was share with other rooms. Very rich breakfast buffet,but too much expensive for the price. Shuttle service came 40 minutes late and took 1h to get me (at last) to the hotel.
size of the room was more than expected room was clean interior rooms have a poor view. Little natural light in our room due to layout
Location It was kind of old and the room was cold because of the windows
The location We booked a double room but got two single beds pushed together. Pretty uncomfortable
Please write at least 15 words
Staff are excellent/location is excellent/rooms are modern and spacious/non-smoking floor No
The hotel is centrally located to many of the museuems and sightseeing sites. Take Tram 4 from Centraal Station and you are within 100 m of the hotel back entrance near Rembrandt Square. Excellent staff and top quality breakfast start your day off right. Great value for the money.
the location the internet demand for payment. it should be free
Location Poor state of common areas, especially landing for lifts No air conditioning in room
The hotel had an amazing location close to the heart of Amsterdam. We were able to walk or ride our bikes everywhere we wanted to go. It was loud some nights, but the hotel provided ear plugs.
Excellent room for the money. Convenient & Comfortable. Terrible service.
The location was great and the staff was friendly, service orientated & knowledgeable. The beds are hard and rooms can be a little noisy - ask for 1 near top floor & away from elevator. A room switch was given to us & the new room was great.
Centrally located, nice clean room Centrally located in the middle of the noisy area... difficult to sleep before 5am due to the noise outside
Location The bed was too hard and uncomfortable
The friendliness and helpfulness of the staff were excellent amd the breakfast very tasty and plenty The chairs in the room were not comfortable
staff very warm friendly. place safety and reasonable price
We liked the rooms and the comfort of the beds. Good standard of cleanliness. Polite staff. Flat screen TV was great!
old fashion hotel the bath was not so comfort, and also water in the bath was so low, and change the degree with out permision,
The service was excellent. The staff quickly and competently tended to my every need. The decor was an interesting new art deco. The bathroom was big and clean. Awesome! Location. The Sunday night disco across the Rembrandt Plein from the hotel was crazed.
Good value for money considering the location The part of the hotel where i stayed would need to be refurbished. I'm generally not fussy but i would have appreciated cleaner bathrooms.
The location of the hotel only The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.
Great location, room was clean, comfortable The concierge was very helpful Good WiFi connection :)
Good location close to points of interest. Sparse furnishing and poor maintenance, dirty carpets, cold room.
Only the fact that there was free wifi Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.
Comfortable room, although not very big, good bed and very nice sheets. Enough storage space for clothes. Nice bathroom. Excellent location! Hotel stuff (apart from concierge) not really customer friendly.
good location 5 minutes from the shopping district and 10 minutes from most attractions. There was building work being carried out in the hotel that we weren't informed about and this started at 6am. so each morning we stayed we got woken by loud banging. in future i wouldn't return to this hotel due to the construction work not being disclosed at check in or appologised for on leaving.
It was closed to the festival I was attending. Silent rooms. The rooms are completely small, nothing to do with what they show in the pictures in this webpage. Even the wardrove was impossible to be open because of the space. The room cleaning was not good at all.
Unfriendly & authoritarian check in staff, not customer orientated. Run down rooms not expected from Best Western.
Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING! Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door
Location in relation to sights in town -Room was not what was on the website -Staff double charged me and sought to charge me a city tax on an erroneous charge -Wi-Fi was rarely working
Location. Clean. Tiny shower in bathroom. Curtains didn't quite close to block all light.
I liked the location, the staff were quite helpful re: finding cheap parking. The room was clean and modernly furnished. I liked that the windows opened. I prefer flooring over carpets anyday. but it was not a big issue. The water pressure was not very strong either.
location, overall of the hotel internet is not free !!
Nh standart ( with small rooms). . Location is central but some rooms may be noisy, many bars and clubs around. Bus ( train) at the door. Cars and taxis can not reach the hotel recepton entrance (have to stop 50meters way) what can be inconvenient for ones with heavy luggage. The room and bath small, there are other NH's better that ths. Internet must be free in hotels of this standart, with hotels do not charge tv usage why should they charge for internet???
the staff at this hotel were very friendly and very helpful also they had perfect english our room was beautiful and spotless clean and it is in a great location near everything you want to see
I liked the location it was right in the middle of alot of action.
Friendliness of staff and excellent room decor. Also location Not very good first night as noise from disco until 2.30 am prompted us to complain and have our room changed but not unfortunately until next night and as we were only there two nights it was a bit disruptive. Staff very amenable
the rooms were really comfortable and the staff friendly and welcoming Breakfast was overpriced-cheaper to get breakfast at other establishments
Location. Quiet room. One person staffing the reception desk made for long waits.
Comfort and hospitality The only thing would be the noise in the morning of varoius trucks, trams, vans and shit that seemed to want to make as much noise as humenly possible!! Apart from that our stay was 1st class
The location More service during breakfast
renovated rooms, great location, good breakfast rooms are a bit small, which is probably expected for Amsterdam
They ripped me off for extra stuff that I wasn't supposed to pay. Also got my phone stolen in the room. Travelers be aware!!!
nothing Paper thin walls, tiny rooms, unhelpful front desk and manager/owner ?!
The hotel was in a convenient location, and the staff were pleasant.Other than that there is nothing good to say about it. The rooms were not clean, with cigarette burns in the bedding. The mattress seemed about as old as the hotel, which is at least 50 years old, and the funiture was very tatty.
Awful and dirty room in the basement, with mouse and bloody bed cover. Terrible place with mouse in the room. It is unacceptable.
We had a beautiful time in Amsterdam, and the Hotel Amstelzicht was perfect for us. A cosy hotel, with a confortable bed, very clean, in the heart of the city and with a beautiful view from our room. Thank you. We enjoyed the experience very much !
The location of the hotel was excellent. We got bitten By creatures whilst in bed. Possibly bedbugs. The music from a nightclub was also very loud.
I booked a room in this hotel, but I get an appartment for the same price... Great...
I loved the spaciousness of the rooms, the location, and the view from my room. It faced the canal and made me happy to look out and watch the scene. It was a bit noisy. I also felt the amenities weren't quite there. Shampoo and soap would have been nice. I had to ask for hair dryer (but received one). And the internet wasn't reliable.
Warm welcome, informative and efficient staff. Third floor room in annexe was clean and fairly quiet. Two rooms, perfect for our two young children.
Its location, very central, the rooms were spacious enough to accomadate two adults and two children comfortably. Be aware there are some very steep stairs going to the room :). It was a bit noisy, but it was in an entertainment area and this is to be expected.