Hotéis perto de Amos Lee at PNC Arena

Prós: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Contras: We arrived around 39 minutes early and the whole process was very smooth

Contras: TVs/outlets on my side and section of the plane were not working.

Contras: Seats were a little dirty especially for the COVID-19 going around.

Contras: People wiping down their seats during the flight .... how silly

Prós: Movies on any flight is great.

Prós: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Contras: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Prós: Being on time with everything.

Contras: Nothing

Contras: Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior

Prós: Entertainment

Contras: You misled people not telling I have to pay for luggage

Prós: Amazing crew. Speedy boarding even having to board a bus to the airplane.

Contras: Mini sandwiches could be served.

Contras: Terrible airline and airport system... the boarding system is a disaster... after waiting in line for so long they send you to different counters to pay for bags... on top of that they didn’t check in one of the 6 in my group by the attendant’s mistake and they closed the flight in us...there is a bussing system that “takes you to the plane” and when we finally made it to our gate the bus made their last of the 2 trips to the plane. So we lost our flight to Cusco and ruined our entire first day of touring in Cusco..... your system or multiple check in/ cashier/customer service counters is a disaster and it makes zero sense. I will NOT fly latam again.