|Geral||Acesso para cadeira de rodas, Ar condicionado, Armazém disponível, Bar/Lounge, Berço disponível, Cafeteria, Caixa eletrônico, Casa noturna, Check-out express, Cofre, Estacionamento, Não-fumante, Piscina (externa), Quartos para não-fumantes disponíveis, Recepção 24 horas, Restaurante, Serviço de quarto|
|Atividades||Academia de ginástica, Sala de jogos|
|Serviços||Aluguel de equipamento audiovisual, Casamentos, Centro de negócios, Câmbio, Instalações para reuniões, Serviço de babá ou acompanhamento de crianças, Serviço de concierge, Serviços de lavanderia|
|Internet||Internet, WiFi (grátis)|
|Política||pets permitidos||Pontos turísticos||
Avaliações dos hóspedes
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Classificações em estrelas
Bom, 1.778 avaliações disponíveis na web
|Simpatia||90% acharam o |
|Hotel||Hotel suficientemente bom. 77% de comentários positivos.|
|Camas||74% afirmaram que |
|Recepção||70% afirmaram que |
|Área de entrada||70% |
|Limpeza do Quarto||54% afirmaram que |
|Tamanho do quarto||55% afirmaram que |
|Preço||Preço demasiado elevado. Teve 58% de menções negativas.|
|Ler todas as avaliações de Booking.com|
enjoyed the clean clean modern vibe and decor. Service was great
hard to locate due to local construction. wish it had better location, closer to gaslamp district
The free coffee was really good.
Yes, they didn't have my booking on file and it's been a nightmare trying to get the right charge to show up on my bank statement. They charged me for two nights of valet, the beds are cheap and gross, and the bathroom door wouldn't close all the way.I will never stay at another W, they should spend more of their resources on guest and room accommodations and less resources on trying to create a club atmosphere in the lobby.
The hotel lobby decor had great style.
Customer service was lacking and room cleanliness.Upon arriving just before 4:00pm, I requested an adjoining room to my parents. The front desk employee said it would be no problem and as she was making the changes she noticed the other front desk employee assigned that room to the guests she was helping. She immediately corrected the problem and said we would get that room, but it wasn't ready and it would take 20-30 mins. We waited in my parents' room for an hour before calling to the front desk. I was told someone was cleaning it and it would take 20-30 mins. I told the employee that we were right next door and no one had been in there at all. After waiting another half hour we finally heard the maid arrive. We left the hotel for dinner and when we came back and finally got to the room we discovered it was one that had not been updated, like the others, and there were several hairs in the sink as if th...
great clean room and quietyou get a great room close to gaslamp-i would stay here again and again!
The hotel was basically too fancy for someone like me to stay in. So it was awesome.
Great modern layout. Loved that bliss was the toiletry company used at hotels.
Had to wait 1 hr in the lobby because our reservation had not been faxed to the hotel from priceline. Had to pay xxx prepay until the reservation came in almost 4.hours later in order to be able to walk into a room. Location was horrible, next to homeIt was not next to gaslamp as advertised. Not too much taxi cab traffic so we had to walk for a good while to get to our destination. Self parking was too far away but valet parking price was to be expected for convenience. Staff wasn't too friendly, was not welcomed like other w locations I had been too. Was not offered anything because of priceline and the hotels miscommunication with our reservation. Only got that hotel because of early check in bit wasn't even able to get in until after xxx. Overall less than satisfactory experience. Often staff wasn't at front desk whenever we would walk by. For being in a city, hotel ...
Walking distance to India street
The floors in the room were very dirty
The public places were nice and inviting.
The room was dirty and did not meet expectations.
The rooftop bar played loud club music from 11pm-2am. Our room was directly in earshot