|Geral||Acesso para cadeira de rodas, Ar condicionado, Armazém disponível, Banheira aquecida, Bar/Lounge, Berço disponível, Cafeteria, Caixa eletrônico, Check-out express, Cofre, Estacionamento (cobrado a parte), Lavanderia, Loja de presentes, Piscina (externa), Quartos para não-fumantes disponíveis, Recepção 24 horas, Restaurante, Sauna, Sauna à vapor, Serviço de quarto|
|Atividades||Academia de ginástica, Aluguel de bicicletas, Mesa de sinuca, Playground, Tênis|
|Serviços||Aluguel de equipamento audiovisual, Casamentos, Centro de negócios, Instalações para reuniões, Salão de beleza, Serviço de babá ou acompanhamento de crianças, Serviço de concierge, Serviços de lavanderia, Spa|
|Política||pets permitidos||Pontos turísticos||
Avaliações dos hóspedes
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Classificações em estrelas
Excelente, 1.710 avaliações disponíveis na web
|Simpatia||86% acharam o |
|Camas||76% afirmaram que |
|Café da manhã||76% acharam que o |
|Limpeza do hotel||76% consideraram |
|Barulho||Para apenas 59%, |
|Preço||Preço tolerável. Apenas 55% deram feedback positivo.|
|Limpeza do Quarto||Apenas 51% afirmaram que |
|Ler todas as avaliações de Booking.com|
Great grounds, landscaping, pools, bars, restaurants etc.Considering this was supposed to be an upgraded room blah! Old TV, bed horrible. Bathroom tired old grout .. yech!
the grounds and architecture are gorgeous. (Perfect lawn for croquet - should have asked if they had a set)
the room was a bit of a let down in that it was outdated, furnishings were old and the bathroom fixtures were falling apart. Though it was spacious and had a patio.The staff are extremely friendly and helpful, the grounds are beautifully kept, and the architecture is interesting. Sadly, the room was outdated with a loose headboard, and separating carpet. The vents are dirty and the furniture looked to have suffered a wind storm. My biggest problem was with the bathroom toilet - not a low flow and seemed to keep refilling (loudly) at intervals throughout the night. I recommend it for those who are not bothered by such things. I probably would not choose this hotel again.
The grounds of the hotel were spectacular! We enjoyed a stroll through them in the morning.
The room wasn't anything amazing, esp. for a 5star - very average. Biggest complaint is that it was right above the lobby on 2nd floor. Walls were paper thin and we could hear all the goings-on. Piano man/band all evening and dogs barking at 8am for examp
Amazing resort and setting. Love the history and architecture.
Bathroom was a little dated, but not bad
Front desk staff. Being charged the wrong rate. Filth in bathroom window that was never cleaned. No info on amenities provided.Rude front desk. Was not given the 50 dollar per day resort credit that was quoted at booking.
The landscape were beautiful and loved the history of the Hotel.
Did not care for the staff at the spa or restaurant.The hotel is very old but updated. Our room was a large garden room with a king size bed. The mattress needed to be replaced but the linens were nice. The spa was very nice however, they had teenagers working the desk on the weekends and were not helpful and disrespectful. The food at Frank & Alberts Restaurant was good but very expensive. The hotel is in a good section of town and a lot of restaurants not too far away. It is also walking distant to Piestewa Peak for those how like to hike a mountain. It was very rocky so bring supportive shoes.
Room was small and dated. The hotel still has standard definition CRT televisions, rather than HD LCD televisions which are standard even at low quality hotels. Furthermore, parking was a total nuisance and appeared over-committed.If you like dated, worn furniture and amenities you'll feel right at home at the Arizona Biltmore. One wonders how this hotel could be rated higher than 3 stars. While it's architecture makes it a landmark, nothing about the experience could possibly elevate this hotel above 3 stars.
Room was very large. Public space was lovely.
Cigarette smoking and Cigar smoking outside by the firepit. Tennis pro ranted on how much he disliked the President of the United States. His rant was completely unsolicited and in fact he was speaking to a Canadian.Great place to stay. Would definitely stay here again.
Public spaces, including the outside seating with bar/food service (you could just sit there forever). Service in this area was wonderful too. Swim-up pool bar/pools.
I was in the bathroom near the pool bar/café and watched a food server leave the stall and not wash his hands¿Totally disgusting and unacceptable. Valet personnel were snobby.Priceline's negotiated price included everything (parking, wireless, resort fee). For the price we paid, this is the biggest bargain I will ever experience. The grounds are absultely stunning. It is obvious this is an old resort and it is difficult to keep up, as there are cracks and chips throughout if you look close. Despite this, they obvioulsy do everything they can to keep up with the integrety of the historic property. I would highly recommend this property.