|Geral||Acesso para cadeira de rodas, Ar condicionado, Armazém disponível, Bar/Lounge, Berço disponível, Caixa eletrônico, Check-out express, Cofre, Cozinha compacta, Estacionamento (cobrado a parte), Loja de presentes, Quartos para não-fumantes disponíveis, Recepção 24 horas, Restaurante, Sauna, Serviço de quarto, Área para fumantes|
|Atividades||Academia de ginástica|
|Serviços||Aluguel de equipamento audiovisual, Casamentos, Centro de negócios, Instalações para reuniões, Serviços de lavanderia|
|Internet||Internet, WiFi||Pontos turísticos||
Avaliações dos hóspedes
|Ler todas as avaliações de Booking.com|
Classificações em estrelas
Bom, 599 avaliações disponíveis na web
|Vida Noturna||81% |
|Camas||71% afirmaram que |
|Limpeza do hotel||70% consideraram |
|Recepção||54% afirmaram que |
|Preço da Internet||58% acharam o |
|Edifício||60% consideraram que |
|Limpeza do Quarto||61% afirmaram que |
|Velho/Novo Quarto||Para 61%, os |
|Serviço de Limpeza|
|Ler todas as avaliações de Booking.com|
Location is great
Rates have skyrocketed, while condition of the hotel has gone down hill significantly. Not enough customer service, no water in rooms, cheap Styrofoam cups for coffee and cheap, generic brand of coffee. Very disappointing. And how do I get my bill???I was extremely disappointed in this hotel and I will not be back. Also, I need to get the bill for my expense reports and I was not able to get it in the morning? All around HUGE disappointment!
Size of the room was great to stretch out and relax.
The staff seemed very inattentive. We stayed for 3 nights and housekeeping never came to the room. The night before we checked out we had to call the desk an ask for the garbage to be removed and to get new towels. They never even changed the sheets.It's a nice room and I like being downtown. But the staff and processes seem to be broken. Housekeeping never cleaned our room over 3 days. The large room has only one trash can (small) in the bathroom. The staff at the desk rarely had a uniform and looked unprofessional. There is work being done, but seeing 6 associates laughing it up and joking around while we were walking through the lobby does not put forth a very professional image. I would not have paid $xxx if I knew this.
The location was perfect and the view was excellent. They staff was courteous and very helpful
There was no affordable garage parking
The staff were friendly. The location was good.
Construction noise and airborne irritants. No hot water. Cold air coming out of the furnace. No room service menus in the room.
I was somewhat concerned when I saw they were doing construction at the hotel, but it was not an issue at all. All of the staff we came in contact with were very nice and the room itself was very nice.
Great location with a lot of attractions within reasonable walking distance including restaurants. Also convenient and reasonably priced parking.
Room was large and clean.
We had 2 televisions in the room of which one did not have a clear picture. Upon arrival we were notified that the air condition was not working in the rooms. The air finally came back on at about 2:30 am. Nothing was offered to us for this problem.Hotel was nice and in a great location. With the air not working and making it very hard to sleep in a room that is 82 degrees at night I would have been very upset if I had paid full price for this hotel. With what we paid by using Priceline I am very glad we got this room at 70% off. Thanks Priceline.
Cookies at check-in. Comfortable bed.
One of my towels had a brown spot on it and the hot water didn't work the first day.
The location was excellent.
They charge for parking and internet, both of which were expensive. The entire hotel is supposed to be non-smoking however my room's previous occupant clearly smoked, leaving both the smell and ashes on the table. I was very, very unhappy about that fact.The hotel seems to short-staffed. The breakfast buffet was understaffed and out of half of their advertised options. The food was cold--and worst of all it cost $14. I felt completely ripped off. I was very upset that my room wasn't properly cleaned--especially because of the ashes left by the previous occupant's smoking. The room smelled of smoke and it was not pleasant. Columbus, while not a small city, is no Chicago or NYC. The fact that the Doubletree charges such a large amount to park is outrageous. Further, to charge for daily internet use is beyond ridiculous.